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移动广告的前景:挖掘数据,精耕细作

移动广告的前景:挖掘数据,精耕细作

JP Mangalindan 2013-05-24
移动广告公司Drawbridge的CEO和创始人卡玛克什•西瓦拉马克莱斯娜想要完成AdMob开创的事业。“如果说AdMob的一个未竟遗愿需要去完成,那就是下一代移动广告……它了解消费者行为,能够使移动广告更具有针对性和关联性。”如果她成功了,就连谷歌都会发现自己要甘拜下风。

    卡玛克什•西瓦拉马克莱斯娜从没想过进入广告行业,更别说经营一家创业公司了。但这位37岁的斯坦福大学信息理论博士毕业生在见到AdMob创始人奥马尔•哈姆伊后,毅然离开华尔街,在2007年加入了AdMob。在那里,她创造了很多具有深远影响力的算法来改善产品表现,比如使广告对用户更具有针对性。

    “当时是功能手机的时代。”西瓦拉马克莱斯娜回忆说。iPhone发布那年,她拥有的仍然是老派手机,不仅屏幕小,而且网络浏览器只具备最基本的功能。“那时,谁会用手机上网呢?我们只是用它们来打电话。它们是语音通信设备,而不是数据通信设备。”

    两年后,长期占据互联网广告霸主地位的谷歌(Google)以7.5亿美元收购了AdMob,这是谷歌最大的收购之一。西瓦拉马克莱斯娜在谷歌呆了短短6个月后,就离开公司自创门户,去完成AdMob开创的事业。

    “如果说AdMob的一个未竟遗愿需要去完成,那就是下一代移动广告。”她解释说。如今,这家位于圣马蒂奥的创业公司拥有36名员工,从凯鹏华盈(Kleiner Perkins)和红杉资本(Sequoia Capital)等公司手中获得了2,050万美元投资。该公司声称,现在规模为72.9亿美元的美国移动广告行业错漏百出。很多营销人员继续把移动和桌面行为当作互不相关的数据集,这是错误的做法,因为现在很多消费者都拥有多台设备。例如,他们不仅用台式机上网,还用平板电脑或智能手机上网。

    去年秋天,Drawbridge推出了对消费者行为有更深入了解的广告产品。例如,有个智能手机用户搜索平板电视,看到了百思买(Best Buy)的销售广告。于是他点击广告,却发现自己宁可用台式机登陆百思买网站来浏览和购买该产品,也不愿在屏幕相对较小的手机上进行浏览。“百思买不知道,点击其移动应用的那个人与用台式机登陆其网站的那个人是不是同一个人。谷歌也不知道。”曾为谷歌效力、现在担任Drawbridge产品副总裁的埃里克•罗森布鲁姆解释说,“百思买只知道自己因为某人点击了其广告而向谷歌付费,但此人并没有购买电视。随后,另外一个人登陆百思买网站并购买了一台电视。”

    属于同一个人的各种设备通常会经由数字交换机或市场发出类似的广告需求。Drawbridge能够坐在这种数字交换机的旁边,观察到这些需求。几周后,Drawbridge的技术可以识别某用户在不同设备上的行为模式,并把它们匹配起来,准确率达到70%以上。在百思买和谷歌的例子中,Drawbridge的价值显而易见:百思买能够知道其广告是否直接促成了购买,而谷歌或许可以向那个广告收取更高费用。

    Kamakshi Sivaramakrishnan never planned to go into advertising, much less run a startup. But when the 37-year-old Stanford graduate, with a Ph.D. in Information Theory, met AdMob founder Omar Hamoui, she turned her back on Wall Street and joined AdMob as a research scientist in 2007. There, she developed large, sweeping strings of math to help improve things like making ads more relevant to users.

    "It was the era of feature phones," Sivarakmakrishnan remembers. Though the iPhone launched that year, Sivaramakrishnan still owned an old-school cell with a small screen and skeleton web browser. "Who browsed the Internet on their phones then? We just used them to talk. It was a voice communication device -- not a data communication device."

    Two years later, Google (GOOG), itself the long-reigning Internet ad king, scooped up AdMobfor $750 million, one of the largest acquisitions the company ever made. Sivrakmakrishnan stayed with Google for a brief six-month stint before striking out on her own to finish what AdMob started.

    "If there is an unfinished legacy of AdMob that needs to be solved, it's mobile advertising in this next generation," she explains. Now the 36-strong San Mateo-based startup, with $20.5 million in funding from backers like Kleiner Perkins and Sequoia Capital, argues that today's $7.29 billion U.S. mobile ad industry is broken. Many marketers continue to treat mobile and desktop behavior as separate sets of data, a flawed philosophy given how many consumers own multiple devices now. They may start surfing the web on the desktop, for instance, but continue doing so on their tablet or smartphone.

    Last fall, Drawbridge debuted ad products that know better. Say a smartphone user searches for flat screen TVs, and they see a Best Buy (BBY) sales ad. They click on it, but realize they'd rather browse and buy on BestBuy.com from their desktop instead of scrolling on their phone's comparatively smaller screen. "Best Buy doesn't know that was the same person who clicked on their mobile app, and Google doesn't either," explains Eric Rosenblum, another Google alum and Drawbridge's VP of product. All Best Buy knows is that it paid Google for an ad someone clicked on, but they did not buy a television, and that later, a different person came to BestBuy.com and bought a TV."

    Devices that all belong to the same person normally send off similar ad requests or requests made through the device by way of a digital exchange or marketplace. Drawbridge is able to sit on the sidelines of this digital exchange and observe these requests. Over several weeks, Drawbridge's tech recognizes a user's behavioral patterns across different devices and with 70%-plus accuracy, matches them up. In the case of Best Buy and Google, the value of Drawbridge is obvious: BestBuy (BBY) would know its ad directly contributed to a purchase, and Google could potentially charge more for that ad.

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