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亚马逊建造网红商业平台,顶级网红收入可达百万美元

亚马逊建造网红商业平台,顶级网红收入可达百万美元

Alexandra Sternlicht 2023-07-02
亚马逊旗下有庞大的零售产品,以在创作者经济领域的优势可能让其他社交公司难望其项背。

布鲁克·茱琳正在亚马逊开创网红生涯。图片来源:COURTESY OF BROOKE JULYN

2022年深秋,布鲁克·茱琳从家庭主妇转型为全职网红。

不过茱琳经常发布视频的平台并不是YouTube、TikTok或者Instagram。她的网红事业选在了在线零售巨头亚马逊(Amazon)。

如果想理解茱琳的决定,就可以看看最近她在Amazon Inspire上,也就是亚马逊版TikTok平台发布的一段视频。视频中她在向粉丝展示遛狗时的穿着。

41岁金发的茱琳将智能手机摄像头对准浅褐色的新百伦(New Balance)运动鞋,穿上白色的耐克(Nike)中筒袜,白色是中性色调,正好能够中和桃红色的运动内衣和自行车短裤。这套搭配很完美,而且只要在Inspire上点击三下,用户就可以在亚马逊轻松购买推荐商品。

“亚马逊比Pinterest和Instagram等平台购物更方便。”茱琳对《财富》杂志表示,“有了[Amazon Inspire],所有商品都能够汇集在一起,直接在平台上购物。”

Inspire嵌在Amazon Shopping应用程序里,充分体现了该公司向创作者经济转型的最新举措。尽管5月Amazon Inspire才在全美推出,茱琳等一众网红对这款移动优先平台满意度很高。茱琳表示,她通过亚马逊佣金、创作者工具和品牌交易,月收入在5,000美元至50,000美元之间,收入上限远高于亚马逊高级产品经理的月薪(不过《财富》杂志并未核实收入数字)。

内容和商业的强有力结合是亚马逊吸引创作者和网红加入平台的核心。再加上其他举措,尤其是亚马逊卖家联盟(Amazon Affiliates)和直播购物渠道亚马逊直播(Amazon Live),这家电商巨头已经成为创作者经济的重要一员,而且越发积极地跟社交网络巨头竞争吸引人才。

在社交媒体上,购物的价值并没有消失。上周,YouTube为旗下的YouTube Partners启动了全国购物联盟计划,合作方包括诺德斯特龙(Nordstrom)和丝芙兰(Sephora)等50个品牌。据Business Insider报道,自2022年11月以来,字节跳动旗下的TikTok也在不断调整,规定佣金率由各个品牌自行设定。

但亚马逊旗下有庞大的零售产品,几乎涵盖了所有可以想象的品类,所以在创作者经济领域的优势可能让其他社交公司难望其项背。

“亚马逊正在成为零售版YouTube。”人才管理公司PRJT Z的首席执行官杜克·麦肯奇表示。该公司旗下顶级创作者包括美国最受欢迎的TikTok网红卡比·莱姆等。“所有内容里都能够添加亚马逊联盟链接和各种应用,所以可以成为最强大的专门收入来源之一,就像YouTube一样。”

从名人开店到类电视购物

亚马逊社交产品的核心是为购物决策提供信息,而茱琳之类的网红主要扮演迷人又渊博的销售角色。

亚马逊创作者计划里时间最久也最重要的是名为亚马逊红人(Amazon Influencers)的联盟网络。据知情人士透露,通过这项最早于2017年推出的计划,从小镇妈妈到网红查莉·达梅利奥等创作者都能够在自己的亚马逊“小店”中管理喜欢的产品,并获得3%的佣金。佣金看起来不高,但对创作者来说这是少量提升,也是结合购物习惯将日常内容变现的简单方法。创作者只需要在自我介绍页面里链接亚马逊店面,推荐观众前往介绍页里的链接购买产品就可以。

人才管理公司UnderCurrent的首席执行官及创始人埃里克·博加德是亚马逊顶级产品评审员,他深知小额佣金加起来可能很高。他说,公司里的一些头部网红每年通过亚马逊佣金获得的收入能够超过100万美元。

Meta和TikTok上不少创作者因为缺乏激励很生气,所以不少人转而做亚马逊店非常容易理解。“亚马逊店做得很好,因为一个地方可以买到所有的东西,从房屋到衣服再到美妆产品,点两下交易就完成了。”Digital Brand Architects负责人才管理的执行副总裁克里斯蒂娜·琼斯表示,目前该公司管理的创作者达到200多名。

另一项重要举措是直播购物平台亚马逊直播。直播节目约100个,有Try Tech Live,小主播现场测试SkyMall风格的商品,比如49.99美元看起来像火炬的蓝牙音箱,也有跟奥利维亚·库尔普等大牌创作者合作的季度节目。亚马逊从未讨论过相关内容的表现,没有透露在该平台上投资多少,在《财富》杂志截稿前也没有发表评论。

在社交平台上购物很普遍,然而在美国,直播购物往往让人联想到花里胡哨的网络电视购物频道HSN和QVC。亚马逊希望网红把直播变得有趣也更现代,让直播购物变成主流,就像在中国一样。举个例子,中国头部带货主播李佳琦两小时直播中吸引到6,300万观众。[《财富》杂志参加了美东时间6月15日下午5点奥利维亚·库尔普的夏日美容秀直播(My Summer Beauty Routine With Olivia Culpo),相比之下,这档一小时的直播仅吸引到750名观众。]

“(直播)趋势正在增长。”红人营销和社交智能平台Tagger的创始人及总裁彼得·肯尼迪在谈到美国社交媒体的直播购物时表示。“直播购物模式还没有完全成熟,但能够看到很多品牌在向这一方向努力。在我看来,直播最终是否会超过主流社交商业模式尚未可知。”

亚马逊能够把购物者变成观众吗?

尽管亚马逊在电商方面拥有强大的领先优势,在社交媒体方面还在努力追赶。创作者和网红当然都渴望获得新的收入来源,不过受众广大的社交平台至关重要。

亚马逊开拓社交方面的问题之一,便是不具备独立的社交平台;创作者直播推广的所有活动都是亚马逊网站和Amazon Shopping链接。这样一来从内容到购物的渠道确实很顺畅,但需要培养用户去亚马逊网站观看创作者内容的习惯。

“这一点很困难,因为人们一般不会去亚马逊看内容或推荐,而是去TikTok、YouTube或者Instagram。”UnderCurrent的首席执行官博加德表示。“亚马逊在人们眼里主要还是购物平台,当然我知道他们也在努力改变这一印象。”

亚马逊的合作基础非常强大,Prime用户就有2亿,很多人在亚马逊观看长内容,听音乐。凭借新推出的类似TikTok产品Amazon Inspire,亚马逊正在努力让商业应用程序上的购物者体验社交内容。

如果亚马逊上的购物者喜欢在Inspire上观看网红的带货视频,那么这一机会可能就非常不错。从猫咪视频到悬崖放鹰,社交媒体公司主要通过分析用户已经观看的内容来辨别用户的兴趣,而亚马逊可以根据用户的购买记录向用户推荐创作者内容。由于亚马逊Inspire上的视频目标都是推动销售,创作者更容易触达目标受众。

“亚马逊在电商领域经验丰富,在帮助(创作者带货)迅速起量方面(比TikTok)机会更大。”卡比·莱姆在美国的管理者麦肯奇表示。“我们跟创作者聊时,如果有人想利用(联盟)优势,我们就会推荐亚马逊。”(财富中文网)

译者:梁宇

审校:夏林

2022年深秋,布鲁克·茱琳从家庭主妇转型为全职网红。

不过茱琳经常发布视频的平台并不是YouTube、TikTok或者Instagram。她的网红事业选在了在线零售巨头亚马逊(Amazon)。

如果想理解茱琳的决定,就可以看看最近她在Amazon Inspire上,也就是亚马逊版TikTok平台发布的一段视频。视频中她在向粉丝展示遛狗时的穿着。

41岁金发的茱琳将智能手机摄像头对准浅褐色的新百伦(New Balance)运动鞋,穿上白色的耐克(Nike)中筒袜,白色是中性色调,正好能够中和桃红色的运动内衣和自行车短裤。这套搭配很完美,而且只要在Inspire上点击三下,用户就可以在亚马逊轻松购买推荐商品。

“亚马逊比Pinterest和Instagram等平台购物更方便。”茱琳对《财富》杂志表示,“有了[Amazon Inspire],所有商品都能够汇集在一起,直接在平台上购物。”

Inspire嵌在Amazon Shopping应用程序里,充分体现了该公司向创作者经济转型的最新举措。尽管5月Amazon Inspire才在全美推出,茱琳等一众网红对这款移动优先平台满意度很高。茱琳表示,她通过亚马逊佣金、创作者工具和品牌交易,月收入在5,000美元至50,000美元之间,收入上限远高于亚马逊高级产品经理的月薪(不过《财富》杂志并未核实收入数字)。

内容和商业的强有力结合是亚马逊吸引创作者和网红加入平台的核心。再加上其他举措,尤其是亚马逊卖家联盟(Amazon Affiliates)和直播购物渠道亚马逊直播(Amazon Live),这家电商巨头已经成为创作者经济的重要一员,而且越发积极地跟社交网络巨头竞争吸引人才。

在社交媒体上,购物的价值并没有消失。上周,YouTube为旗下的YouTube Partners启动了全国购物联盟计划,合作方包括诺德斯特龙(Nordstrom)和丝芙兰(Sephora)等50个品牌。据Business Insider报道,自2022年11月以来,字节跳动旗下的TikTok也在不断调整,规定佣金率由各个品牌自行设定。

但亚马逊旗下有庞大的零售产品,几乎涵盖了所有可以想象的品类,所以在创作者经济领域的优势可能让其他社交公司难望其项背。

“亚马逊正在成为零售版YouTube。”人才管理公司PRJT Z的首席执行官杜克·麦肯奇表示。该公司旗下顶级创作者包括美国最受欢迎的TikTok网红卡比·莱姆等。“所有内容里都能够添加亚马逊联盟链接和各种应用,所以可以成为最强大的专门收入来源之一,就像YouTube一样。”

从名人开店到类电视购物

亚马逊社交产品的核心是为购物决策提供信息,而茱琳之类的网红主要扮演迷人又渊博的销售角色。

亚马逊创作者计划里时间最久也最重要的是名为亚马逊红人(Amazon Influencers)的联盟网络。据知情人士透露,通过这项最早于2017年推出的计划,从小镇妈妈到网红查莉·达梅利奥等创作者都能够在自己的亚马逊“小店”中管理喜欢的产品,并获得3%的佣金。佣金看起来不高,但对创作者来说这是少量提升,也是结合购物习惯将日常内容变现的简单方法。创作者只需要在自我介绍页面里链接亚马逊店面,推荐观众前往介绍页里的链接购买产品就可以。

人才管理公司UnderCurrent的首席执行官及创始人埃里克·博加德是亚马逊顶级产品评审员,他深知小额佣金加起来可能很高。他说,公司里的一些头部网红每年通过亚马逊佣金获得的收入能够超过100万美元。

Meta和TikTok上不少创作者因为缺乏激励很生气,所以不少人转而做亚马逊店非常容易理解。“亚马逊店做得很好,因为一个地方可以买到所有的东西,从房屋到衣服再到美妆产品,点两下交易就完成了。”Digital Brand Architects负责人才管理的执行副总裁克里斯蒂娜·琼斯表示,目前该公司管理的创作者达到200多名。

另一项重要举措是直播购物平台亚马逊直播。直播节目约100个,有Try Tech Live,小主播现场测试SkyMall风格的商品,比如49.99美元看起来像火炬的蓝牙音箱,也有跟奥利维亚·库尔普等大牌创作者合作的季度节目。亚马逊从未讨论过相关内容的表现,没有透露在该平台上投资多少,在《财富》杂志截稿前也没有发表评论。

在社交平台上购物很普遍,然而在美国,直播购物往往让人联想到花里胡哨的网络电视购物频道HSN和QVC。亚马逊希望网红把直播变得有趣也更现代,让直播购物变成主流,就像在中国一样。举个例子,中国头部带货主播李佳琦两小时直播中吸引到6,300万观众。[《财富》杂志参加了美东时间6月15日下午5点奥利维亚·库尔普的夏日美容秀直播(My Summer Beauty Routine With Olivia Culpo),相比之下,这档一小时的直播仅吸引到750名观众。]

“(直播)趋势正在增长。”红人营销和社交智能平台Tagger的创始人及总裁彼得·肯尼迪在谈到美国社交媒体的直播购物时表示。“直播购物模式还没有完全成熟,但能够看到很多品牌在向这一方向努力。在我看来,直播最终是否会超过主流社交商业模式尚未可知。”

亚马逊能够把购物者变成观众吗?

尽管亚马逊在电商方面拥有强大的领先优势,在社交媒体方面还在努力追赶。创作者和网红当然都渴望获得新的收入来源,不过受众广大的社交平台至关重要。

亚马逊开拓社交方面的问题之一,便是不具备独立的社交平台;创作者直播推广的所有活动都是亚马逊网站和Amazon Shopping链接。这样一来从内容到购物的渠道确实很顺畅,但需要培养用户去亚马逊网站观看创作者内容的习惯。

“这一点很困难,因为人们一般不会去亚马逊看内容或推荐,而是去TikTok、YouTube或者Instagram。”UnderCurrent的首席执行官博加德表示。“亚马逊在人们眼里主要还是购物平台,当然我知道他们也在努力改变这一印象。”

亚马逊的合作基础非常强大,Prime用户就有2亿,很多人在亚马逊观看长内容,听音乐。凭借新推出的类似TikTok产品Amazon Inspire,亚马逊正在努力让商业应用程序上的购物者体验社交内容。

如果亚马逊上的购物者喜欢在Inspire上观看网红的带货视频,那么这一机会可能就非常不错。从猫咪视频到悬崖放鹰,社交媒体公司主要通过分析用户已经观看的内容来辨别用户的兴趣,而亚马逊可以根据用户的购买记录向用户推荐创作者内容。由于亚马逊Inspire上的视频目标都是推动销售,创作者更容易触达目标受众。

“亚马逊在电商领域经验丰富,在帮助(创作者带货)迅速起量方面(比TikTok)机会更大。”卡比·莱姆在美国的管理者麦肯奇表示。“我们跟创作者聊时,如果有人想利用(联盟)优势,我们就会推荐亚马逊。”(财富中文网)

译者:梁宇

审校:夏林

In late fall of 2022, Brooke JuLyn transitioned from stay-at-home mom to full-time influencer.

But the primary platform where JuLyn posts her frequent videos isn’t YouTube, TikTok, or Instagram. Instead, JuLyn is building her career as an internet celebrity on a site known less for likes than shopping carts: Amazon.

To understand JuLyn’s decision one need look no further than a recent clip she posted to Amazon Inspire, the internet giant’s version of TikTok, showing fans what she wears to walk her dog.

The 41-year-old blonde thrusts beige New Balance sneakers at her smartphone camera before lacing them up over white Nike mid-calf socks—neutrals that satisfyingly offset her matching hot-pink sports bra and bike shorts. It’s a perfect outfit, and with just three taps on Inspire, users can purchase any of these items on Amazon.

“Amazon is just so much easier to shop than platforms like Pinterest and Instagram,” JuLyn tells Fortune. “With [Amazon Inspire], everything is rolled into one where you can just shop right from it.”

Inspire, which is embedded in the Amazon Shopping app, represents the company’s latest push into the creator economy. Though Amazon Inspire only launched nationwide in May, influencers like JuLyn report high degrees of satisfaction with the mobile-first platform. JuLyn says her monthly earnings from Amazon commissions, creator tools and brand deals can range between $5,000 to as much as $50,000 —far more, at the high end, than the monthly earnings of a senior product manager at Amazon (though Fortune did not verify the earnings figures).

The powerful combination of content and commerce is at the heart of Amazon’s campaign to woo creators and influencers to its platform. Coupled with its other initiatives—notably Amazon Affiliates and live shopping network Amazon Live—the internet e-commerce giant has emerged as an important player in the creator economy; and one that is increasingly competing with the big social networks to attract talent.

The value of shopping hasn’t been lost on social media networks. Last week, YouTube launched a nationwide shopping affiliate program for YouTube Partners with 50 brands ranging from Nordstrom to Sephora. And ByteDance-owned TikTok has been tinkering with its version since November, where commission rates are set by the individual brands, according to Insider.

But with its massive catalog of retail products, in virtually every category imaginable, Amazon has an advantage in this corner of the creator economy that other social companies may struggle to match.

“Amazon is becoming the retail version of YouTube,” says Duke McKenzie, CEO of talent management firm PRJT Z, whose top creators include the world’s most popular TikToker, Khaby Lame, in the U.S. “You are able to put Amazon affiliate links and all their programs in everything you do, making it one of your strongest sources of endemic revenue—like how YouTube is.”

From celebrity storefronts to TV-like shopping

Amazon’s social products are, at their core, content to inform shopping decisions, with influencers like JuLyn acting as charming and deeply knowledgeable sales associates.

The oldest and most significant aspect of Amazon’s creator initiatives is its affiliate network called Amazon Influencers. Through this program, originally launched in 2017, creators ranging from small-town moms to Charli D’Amelio curate their favorite products on their own Amazon “storefront” and earn a commission of 3%, according to a source familiar with the program. This may seem low, but it’s a relatively low lift for creators and an easy way to monetize daily content by stitching it to shopping habits. Creators do so by simply linking their Amazon storefronts in bios, and calling on viewers to visit the link in bios to purchase products.

Eric Bogard, CEO and founder of talent management firm UnderCurrent, represents top Amazon product reviewers and knows these small commissions can add up. He says that some of the top influencers on his roster can generate over $1 million per year from Amazon commissions.

Given the frustration of creators on Meta and TikTok over lack of compensation, many of them see promoting Amazon storefronts as a no-brainer. “Amazon storefronts are doing really well because you can buy everything in one place—from your home to your clothes to your beauty; it’s two clicks and you’re done,” says Christina Jones, executive vice president of talent management at Digital Brand Architects, which manages 200-plus creators.

Another significant initiative is the company’s live shopping platform, Amazon Live. Live hosts around 100 livestream shows that range from Try Tech Live, where minor celebrities test SkyMall-esque objects like a $49.99 Bluetooth speaker that resembles a fire torch, to seasonally appropriate episodes with big-time creators like Olivia Culpo. Amazon has never discussed how well this content performs nor how much it has invested in the platform, and did not provide a comment by Fortune’s deadline.

Where affiliate shopping is common across social platforms, live shopping in the U.S. has been relegated to kitschy network TV channels HSN and QVC. Amazon is banking on the fact that influencers could make live commerce fun and modern, propelling the medium to the mainstream popularity it enjoys in China where, for example, influencer Li Jiaqi amassed 63 million viewers in a two-hour livestream. (Fortune attended My Summer Beauty Routine With Olivia Culpo, which aired at 5 p.m. ET on June 15 and amassed a paltry 750 concurrent viewers for the one-hour show for comparison.)

“The [live] trend is growing,” says Peter Kennedy, founder and president of influencer marketing and social intelligence platform Tagger about live shopping on U.S. social media networks. “I don’t think it’s completely there from the live shopping standpoint, but we’re seeing brands put a lot of effort towards it. For me, it’s still unknown whether or not it will overtake the majority of social commerce.”

Can Amazon turn shoppers into an audience?

While Amazon has a formidable head start in e-commerce, it’s still playing catch-up when it comes to social media savvy. Of course creators and influencers are eager to tap into new revenue streams, but having a social platform with an audience is vital.

One problem in Amazon’s social ambitions is that it doesn’t have separate social platforms; all of its creator-driven initiatives live in URLs of Amazon.com and Amazon Shopping. This makes the content-to-commerce pipeline smoother, but requires training users to go to amazon.com for creator-made content.

“It’s difficult because people don’t go to Amazon for content or recommendations; they go to TikTok or YouTube or Instagram for that,” says Bogard, the UnderCurrent CEO. “And Amazon is very much viewed as a platform for shopping, but I know they’re trying to change that.”

Amazon has a nice base to work with, including its 200 million Prime users, who watch long-form content and listen to music through Amazon. With Amazon Inspire, the recently launched TikTok-like product, the company is giving shoppers on its commerce app a taste of social content.

If Amazon shoppers decide they like watching videos by influencers on Inspire, the opportunity could be especially lucrative. Whereas social media companies try to discern their users’ interests by analyzing the content they’ve watched, from cat videos to cliff hawking, Amazon can recommend creator-made content to users based on their past purchases. And since the videos on Amazon Inspire are designed to drive sales, creators are reaching an ideal audience.

“Amazon has a better chance [than TikTok] of having [creator-led shopping] be effective in the short-term because of their experience with e-commerce,” says Khaby Lame U.S. manager McKenzie. “When we talk to creators, if they want to leverage [an affiliate] strategy, we push them towards Amazon.”

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