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《财富》调查:远程办公中,技术并非企业面临的最大问题

《财富》调查:远程办公中,技术并非企业面临的最大问题

Lance Lambert 2020-04-23
《财富》杂志和Adobe公司合作进行了一项调查,询问了200家公司的首席信息官,了解他们改为远程办公的情况。

一项最新调查显示,大多数公司都为员工集体在家办公做了充分准备。

3月中旬,为了遏制病毒的传播速度,美国各州纷纷下令居家办公、关闭企业。《财富》杂志和Adobe公司合作进行了一项调查,询问了200家公司的首席信息官,以了解他们改为远程办公的情况。

结果发现,企业从一开始就对远程办公充满信心。84%的首席信息官表示,当新冠病毒疫情袭来时,他们的企业已经采取有效措施,做好了让员工远程办公的准备。调查发现,截至3月16日,71%的公司将远程办公的范围扩大至更多员工。

人们可能会认为,拥有高科技产品企业账户的大型企业在居家办公方面更有优势,但实际上,小企业为在家办公的准备更为充分。77%的大公司首席信息官认为他们的公司为在家办公做了有效准备,而在小企业首席信息官中,这一比例为94%。几十年前,类似情况可能真的会让小企业面临重重困难,那是因为那时还没有像谷歌云端硬盘(Google Drive)这样的免费云服务和Zoom这样的通讯平台。

我们问首席信息官,公司在远程工作中面临的最大挑战是什么,只有20%的人回答硬件,21%的人说是科技工具。而真正的难题是:53%的人认为,让员工有效沟通是远程工作面临的最大挑战。随着居家令延长,沟通显然成为雇主们最想改进的环节。

本次调查发现,47%的首席信息官预计新冠病毒会延缓本部门的招聘。这些科技大佬认为,人工智能、网络安全和云计算领域会得到大量投资。然而,从3月中旬调查完成以来,美国经济遭遇了破纪录的工作岗位流失——因此,对人工智能和网络安全的投资很可能会被推迟。

*调查方法:本次《财富》-Adobe 首席信息官调查从3月12日持续至3月16日,共收到200名首席信息官的回复。参与者必须是员工数不少于100名的美国公司的首席信息官。参与者的身份均通过公开信息(如LinkedIn主页)得到验证。数据收集是由研究公司Advanis进行的,它也是加拿大研究洞见委员会(Canadian Research Insights Council)的成员。

信息披露:Adobe与《财富》杂志联手进行了此次首席信息官调查。Adobe通过其平台Adobe Experience Platform定期与首席信息官进行互动,该门户可以为信息技术和科技领导者提供实时客户数据。(财富中文网)

译者:Agatha

一项最新调查显示,大多数公司都为员工集体在家办公做了充分准备。

3月中旬,为了遏制病毒的传播速度,美国各州纷纷下令居家办公、关闭企业。《财富》杂志和Adobe公司合作进行了一项调查,询问了200家公司的首席信息官,以了解他们改为远程办公的情况。

结果发现,企业从一开始就对远程办公充满信心。84%的首席信息官表示,当新冠病毒疫情袭来时,他们的企业已经采取有效措施,做好了让员工远程办公的准备。调查发现,截至3月16日,71%的公司将远程办公的范围扩大至更多员工。

人们可能会认为,拥有高科技产品企业账户的大型企业在居家办公方面更有优势,但实际上,小企业为在家办公的准备更为充分。77%的大公司首席信息官认为他们的公司为在家办公做了有效准备,而在小企业首席信息官中,这一比例为94%。几十年前,类似情况可能真的会让小企业面临重重困难,那是因为那时还没有像谷歌云端硬盘(Google Drive)这样的免费云服务和Zoom这样的通讯平台。

我们问首席信息官,公司在远程工作中面临的最大挑战是什么,只有20%的人回答硬件,21%的人说是科技工具。而真正的难题是:53%的人认为,让员工有效沟通是远程工作面临的最大挑战。随着居家令延长,沟通显然成为雇主们最想改进的环节。

本次调查发现,47%的首席信息官预计新冠病毒会延缓本部门的招聘。这些科技大佬认为,人工智能、网络安全和云计算领域会得到大量投资。然而,从3月中旬调查完成以来,美国经济遭遇了破纪录的工作岗位流失——因此,对人工智能和网络安全的投资很可能会被推迟。

*调查方法:本次《财富》-Adobe 首席信息官调查从3月12日持续至3月16日,共收到200名首席信息官的回复。参与者必须是员工数不少于100名的美国公司的首席信息官。参与者的身份均通过公开信息(如LinkedIn主页)得到验证。数据收集是由研究公司Advanis进行的,它也是加拿大研究洞见委员会(Canadian Research Insights Council)的成员。

信息披露:Adobe与《财富》杂志联手进行了此次首席信息官调查。Adobe通过其平台Adobe Experience Platform定期与首席信息官进行互动,该门户可以为信息技术和科技领导者提供实时客户数据。(财富中文网)

译者:Agatha

Most businesses were well prepared for their employees to work-from-home en masse, a new survey shows.

As states enacted stay-at-home orders and business closures to slow down the spread of the virus in mid-March, a Fortune-Adobe CIO Survey asked 200 chief information officers about this transition to remote working.

Turns out companies were confident in work-from-home from the start. A total of 84% of CIOs said their organization was already set up effectively for their employees to work remotely when the pandemic hit. And 71% of organizations expanded remote work access to more employees by March 16, finds the Fortune-Adobe CIO Survey.

One might think that large corporations with enterprise tech accounts would be leading in work-from-home practices, but it was actually smaller businesses who were best prepared for work-from-home. While 77% of CIOs at large firms thought their company was set up effectively for work-from-home, that number was 94% at small businesses. Decades ago, smaller businesses might have really struggled through something like this, but that was before the growth in free cloud services, like Google Drive, and telecommunication platforms like Zoom.

When we asked CIOs what proved to be the biggest challenge in their companies’ remote work, only 20% said hardware and 21% tech tools. The real issue: 53% said getting their employees to effectively communicate with one another is the biggest challenge of remote work. Communication is clearly something employers aim to improve upon as these stay-at-home orders drag on.

The Fortune-Adobe CIO Survey found 47% of CIOs said they expect the virus to slow hiring in their department. These tech bosses expect large investments in the areas of artificial intelligence, cybersecurity, and cloud. Since the survey was conducted in mid-March, the economy has set records for job losses—so it’s very likely those A.I. and cybersecurity investments will get pushed back.

*Methodology: The Fortune-Adobe CIO Survey was fielded between March 12 through March 16 and received 200 responses from CIOs. Participants had to be a CIO from U.S.-based companies with at least 100 employees. Participants were verified using publicly available information (e.g., LinkedIn profiles). Data collection was conducted by Advanis, a research firm and member of the Canadian Research Insights Council.

Disclosure: Adobe teamed up with Fortune to conduct this CIO survey. Adobe interacts regularly with CIOs through its Adobe Experience Platform, a portal which provides IT and tech leaders with real-time customer data.

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