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苹果着手调查iPhone 8电池鼓包事件

苹果着手调查iPhone 8电池鼓包事件

David Z. Morris 2017-10-16
孤立事件可能会演变成更大的问题,一位电池行业分析师推测,苹果的高管已经“进入危机模式”。

根据多方报道,苹果已经证实,公司正在调查部分iPhone 8电池鼓包导致机体分离的报告。

这种电池鼓包的情况是从9月底开始出现的。

科技资讯网最近对这一问题的报告进行了搜集,发现在日本、希腊、加拿大、中国大陆和台湾地区出现了不到10起相关事件。社交媒体上的照片显示手机屏幕被顶开,与机身分离。一些问题手机是在使用过后才出现这种情况,另一些显然是刚拆封还在包装盒里。

我收到了iPhone 8 Plus,但是我打开的时候发现它已经膨胀了。

——まごころ (@Magokoro0511),2017年9月24日

MacRumors报道的更多细节表明,一些手机在整夜充电后出现了这个问题。网站认为这是“电池故障”,并表示近几周卖出的几百万iPhone 8中有少量出现故障不必大惊小怪。

目前为止,还没有新款iPhone发生燃烧或爆炸的报道,这或许会让消费者对类似三星Galaxy Note 7灾难性设计缺陷重现的担忧稍有缓解。三星这款手机的燃烧概率达到了一定程度,公司只能进行大规模的召回。算上失去的收入,该风波给这家韩国公司带来的损失估计高达50亿美元。

苹果在回应电池“鼓包”事件时口风很紧,只说公司正在调查此事,并未披露进一步细节。不过,接受The Verge采访的一位电池行业分析师推测,苹果的高管已经“进入危机模式”,他们在努力确认这些孤立的报告并不预示着更大的问题。(财富中文网)

译者:严匡正

Apple has confirmed it is investigating a handful of reports of iPhone 8 batteries that swell and separate the device’s case, according to multiple reports.

The swelling battery phenomenon has been surfacing since late September.

CNet recently rounded up reports of the issue, finding fewer than 10 cases spread across Japan, Greece, Canada, China, and Taiwan. Photos shared on social media have shown the phone’s screens pushed away from their bodies. Some are of phones that have been used, while others show apparently new phones cracked open in their boxes.

届いたiPhone8plus、開けたら既に膨らんでた pic.twitter.com/eX3XprSzqv

— まごころ (@Magokoro0511) September 24, 2017

More details reported by MacRumors indicate that some of the phones showed the problem after charging overnight. The site describes the issue as a “battery failure” and says it shouldn’t be surprising that a few of the millions of iPhone 8 delivered in recent weeks showed faults.

There have also so far been no reports of scorching or explosions related to the new iPhone, which should calm worries of a catastrophic design flaw similar to Samsung’s Galaxy Note 7 meltdown. Samsung’s phones caught fire frequently enough that they were recalled en masse, costing the Korean firm an estimated $5 billion including lost revenue.

Apple has been tight-lipped in its response about the “swelling” batteries, saying only that it is looking into the issue, without providing further details. A battery industry analyst speaking to The Verge, however, suspects that Apple executives are “in crisis mode” as they scramble to make sure the isolated reports don’t point to a larger issue.

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