
全球顶尖商业领袖多为重度阅读者。比尔·盖茨2016年接受《纽约时报》采访时称,自己每年阅读50本书;据说,沃伦·巴菲特每天拿出80%的工作时间阅读、思考。2000年,哥伦比亚商学院一名学生向他请教如何为投资生涯做准备,巴菲特指着一摞报告,告诉全班同学每天要阅读500页,因为知识会“像复利一样不断积累”。
然而,新一代高管正让AI代为阅读,利用其总结报告、起草邮件,甚至在某些场合直接由AI代为发言。General Assembly与高管教练公司Ezra的调查显示,超过三分之二(68%)的美英高管使用AI总结文件,58%的美英高管使用AI起草邮件。
微软执行副总裁瑞恩·罗斯兰斯基(Ryan Roslansky)几乎每封“事关重大”的邮件都交由AI起草。微软首席执行官萨蒂亚·纳德拉(Satya Nadella)则依赖AI助手梳理收件箱、为会议做准备。与此同时,据报道,Meta的马克·扎克伯格(Mark Zuckerberg)正在打造AI分身,该分身经过训练,能够模仿他的语气和举止,并能回答员工提问。
对于时间紧迫、需通过多种渠道应对员工、投资者及公众诉求的首席执行官们而言,AI确实能帮他们应对海量信息。“首席执行官们每时每刻都会收到四面八方涌来的信息,适当的摘要提炼确实有用。”前参议院演讲撰稿人、现任高管咨询公司 One Strategy Group 负责人大卫·米德文(David Meadvin)表示。他补充道,为高层精简信息并非新鲜事:“自古以来,初级员工就负责整理新闻摘要。”但他同时称AI“表现平平”,并警告其可能“淡化独到见解”。
高管沟通危机
阿歇特图书出版集团首席执行官大卫·谢利的观点更为尖锐,他警告称,过度依赖AI的高管将面临沟通危机。他在接受《财富》杂志采访时表示:“我预判,领导者书面文字展现出的形象,会和现实中的自己产生越来越大的割裂。”
在员工期待领导者凝聚团队的当下,这种形象脱节可能带来高昂代价。爱德曼2026年信任度晴雨表显示,73%的员工认为首席执行官有责任建立信任、弥合分歧,但仅有44%的员工认可现任领导的表现。
“身为首席执行官,能亲手写出一封得体的邮件至关重要。”谢利告诉《财富》杂志。尽管他承认沟通团队或AI能让文字更有说服力,但他不愿舍弃文字中的人性化特质。
企业沟通顾问兼高管教练娜塔莉·萨顿(Natalie Sutton)表示,员工很容易分辨出消息是否出自高管本人之手。“流畅的文字如今唾手可得,真诚却愈发稀缺,”她说,“一封略有瑕疵、却明显出自首席执行官之手的邮件,往往比措辞完美却毫无个人印迹的邮件更有分量。”
谢利还担心,把沟通工作外包给AI会钝化领导者的直觉。“领导者常常需要随机应变。”他说,依靠AI或他人代为沟通,会“让人思维迟钝”。
已有研究表明,过度依赖AI会削弱批判性思维能力,这种现象被称作“认知卸载”。麻省理工学院媒体实验室2025年一项研究发现,使用ChatGPT撰写论文的受试者,大脑参与度在所有组别中最低,大多数人甚至无法复述自己刚写完的内容。
萨顿表示:“如果由AI完成初稿,领导者就会跳过梳理自身真实想法的过程。当信息已被预先加工好,人就很难沉下心去理解复杂晦涩的内容。我担心未来会出现一代高管:只会审批文稿,却丧失独立撰写文稿的能力。”
阅读鸿沟
身为全球大型出版集团负责人,谢利认为AI正在加速休闲阅读的衰落。摩根大通的报告显示,阅读是亿万富翁中最常提及的习惯。
英国慈善机构Reading Agency 2025年的民调显示,近半数(46%)英国成年人因干扰而难以专注阅读,19%的受访者称过去三年专注力有所下降。
谢利认为,AI改变了人们获取、分享信息的方式,进一步加剧阅读习惯的衰退。“我认为我们慢慢习惯凡事走捷径。”他说。
这会让多项能力面临退化风险:理清复杂论证、权衡多方观点、形成逻辑自洽的观点。谢利表示:“优秀领导者最重要的特质之一,就是求知欲与同理心。”他补充道,失去这些素养,将导致“高管层整体水平下降”。
对于领导者而言,读懂现场氛围、理解不同立场是核心职责,因此这些能力尤为关键。新学院社会研究学院心理学家大卫·科默·基德(David Comer Kidd)和埃马努埃莱·卡斯塔诺(Emanuele Castano)研究发现,阅读文学小说能够提升人们感知他人情绪的能力。
部分领导者则认为,AI最终可能提升人类技能的价值。他们预测,AI接管机械性工作后,软技能将迎来复兴。Anthropic公司联合创始人兼总裁丹妮拉·阿莫迪(Daniela Amodei)提出,鉴于AI模型在科学、技术、工程和数学领域的能力日益突出,情商、沟通能力与求知欲人类特质如今变得尤为珍贵。
米德文通过阅读拓宽视野、维护心理健康。他补充道:“在持续变革的时代,保持领先的关键在于认清自我、坚持终身学习。”
AI能即时产出内容,对忙碌的高管而言,无疑是极具诱惑的捷径。但过度依赖这类工具,会损害领导力不可或缺的核心能力。(财富中文网)
译者:中慧言-王芳
全球顶尖商业领袖多为重度阅读者。比尔·盖茨2016年接受《纽约时报》采访时称,自己每年阅读50本书;据说,沃伦·巴菲特每天拿出80%的工作时间阅读、思考。2000年,哥伦比亚商学院一名学生向他请教如何为投资生涯做准备,巴菲特指着一摞报告,告诉全班同学每天要阅读500页,因为知识会“像复利一样不断积累”。
然而,新一代高管正让AI代为阅读,利用其总结报告、起草邮件,甚至在某些场合直接由AI代为发言。General Assembly与高管教练公司Ezra的调查显示,超过三分之二(68%)的美英高管使用AI总结文件,58%的美英高管使用AI起草邮件。
微软执行副总裁瑞恩·罗斯兰斯基(Ryan Roslansky)几乎每封“事关重大”的邮件都交由AI起草。微软首席执行官萨蒂亚·纳德拉(Satya Nadella)则依赖AI助手梳理收件箱、为会议做准备。与此同时,据报道,Meta的马克·扎克伯格(Mark Zuckerberg)正在打造AI分身,该分身经过训练,能够模仿他的语气和举止,并能回答员工提问。
对于时间紧迫、需通过多种渠道应对员工、投资者及公众诉求的首席执行官们而言,AI确实能帮他们应对海量信息。“首席执行官们每时每刻都会收到四面八方涌来的信息,适当的摘要提炼确实有用。”前参议院演讲撰稿人、现任高管咨询公司 One Strategy Group 负责人大卫·米德文(David Meadvin)表示。他补充道,为高层精简信息并非新鲜事:“自古以来,初级员工就负责整理新闻摘要。”但他同时称AI“表现平平”,并警告其可能“淡化独到见解”。
高管沟通危机
阿歇特图书出版集团首席执行官大卫·谢利的观点更为尖锐,他警告称,过度依赖AI的高管将面临沟通危机。他在接受《财富》杂志采访时表示:“我预判,领导者书面文字展现出的形象,会和现实中的自己产生越来越大的割裂。”
在员工期待领导者凝聚团队的当下,这种形象脱节可能带来高昂代价。爱德曼2026年信任度晴雨表显示,73%的员工认为首席执行官有责任建立信任、弥合分歧,但仅有44%的员工认可现任领导的表现。
“身为首席执行官,能亲手写出一封得体的邮件至关重要。”谢利告诉《财富》杂志。尽管他承认沟通团队或AI能让文字更有说服力,但他不愿舍弃文字中的人性化特质。
企业沟通顾问兼高管教练娜塔莉·萨顿(Natalie Sutton)表示,员工很容易分辨出消息是否出自高管本人之手。“流畅的文字如今唾手可得,真诚却愈发稀缺,”她说,“一封略有瑕疵、却明显出自首席执行官之手的邮件,往往比措辞完美却毫无个人印迹的邮件更有分量。”
谢利还担心,把沟通工作外包给AI会钝化领导者的直觉。“领导者常常需要随机应变。”他说,依靠AI或他人代为沟通,会“让人思维迟钝”。
已有研究表明,过度依赖AI会削弱批判性思维能力,这种现象被称作“认知卸载”。麻省理工学院媒体实验室2025年一项研究发现,使用ChatGPT撰写论文的受试者,大脑参与度在所有组别中最低,大多数人甚至无法复述自己刚写完的内容。
萨顿表示:“如果由AI完成初稿,领导者就会跳过梳理自身真实想法的过程。当信息已被预先加工好,人就很难沉下心去理解复杂晦涩的内容。我担心未来会出现一代高管:只会审批文稿,却丧失独立撰写文稿的能力。”
阅读鸿沟
身为全球大型出版集团负责人,谢利认为AI正在加速休闲阅读的衰落。摩根大通的报告显示,阅读是亿万富翁中最常提及的习惯。
英国慈善机构Reading Agency 2025年的民调显示,近半数(46%)英国成年人因干扰而难以专注阅读,19%的受访者称过去三年专注力有所下降。
谢利认为,AI改变了人们获取、分享信息的方式,进一步加剧阅读习惯的衰退。“我认为我们慢慢习惯凡事走捷径。”他说。
这会让多项能力面临退化风险:理清复杂论证、权衡多方观点、形成逻辑自洽的观点。谢利表示:“优秀领导者最重要的特质之一,就是求知欲与同理心。”他补充道,失去这些素养,将导致“高管层整体水平下降”。
对于领导者而言,读懂现场氛围、理解不同立场是核心职责,因此这些能力尤为关键。新学院社会研究学院心理学家大卫·科默·基德(David Comer Kidd)和埃马努埃莱·卡斯塔诺(Emanuele Castano)研究发现,阅读文学小说能够提升人们感知他人情绪的能力。
部分领导者则认为,AI最终可能提升人类技能的价值。他们预测,AI接管机械性工作后,软技能将迎来复兴。Anthropic公司联合创始人兼总裁丹妮拉·阿莫迪(Daniela Amodei)提出,鉴于AI模型在科学、技术、工程和数学领域的能力日益突出,情商、沟通能力与求知欲人类特质如今变得尤为珍贵。
米德文通过阅读拓宽视野、维护心理健康。他补充道:“在持续变革的时代,保持领先的关键在于认清自我、坚持终身学习。”
AI能即时产出内容,对忙碌的高管而言,无疑是极具诱惑的捷径。但过度依赖这类工具,会损害领导力不可或缺的核心能力。(财富中文网)
译者:中慧言-王芳
Some of the world’s most successful business leaders are voracious readers. Bill Gates told the New York Times in 2016 that he reads 50 books a year. Warren Buffett is said to spend as much as 80% of his working day reading and thinking. In 2000, when a Columbia Business School student asked him how to prepare for a career in investing, Buffett pointed to a stack of reports and told the class to read 500 pages like that every day, because knowledge “builds up, like compound interest.”
But a new wave of executives are letting AI do the reading for them, using it to summarize reports, draft emails, and, in some cases, speak on their behalf. More than two-thirds (68%) of leaders in the U.S. and U.K. turn to AI to summarize documents, and 58% use it to draft emails, according to a survey by General Assembly and coaching firm Ezra.
Microsoft executive VP Ryan Roslansky uses AI to help write almost every “high-stakes” email he sends. Microsoft CEO Satya Nadella relies on AI agents to digest his inbox and prepare him for meetings. Meanwhile, Meta’s Mark Zuckerberg is reportedly building an AI clone of himself that is trained on his tone and mannerisms and can answer staff questions.
For time-starved CEOs fielding demands from employees, investors, and the public across multiple channels, AI offers a way to keep up. “CEOs have stuff coming at them from every corner all the time, and some degree of summary is useful,” says David Meadvin, a former Senate speechwriter who now runs executive advisory firm One Strategy Group. Condensing information for the boss is hardly new, he adds: “We’ve had junior people doing news summaries since the beginning of time.” Yet he also calls AI “reliably average” and warns it can “dilute brilliance.”
A C-suite communication crisis
David Shelley, CEO of book publisher Hachette, goes further, warning that leaders who lean too heavily on AI are heading for a communication crisis. “I predict a growing dissonance between how someone appears in their written statements and how they are in real life,” he tells Fortune.
That disconnect could prove costly at a moment when employees are looking to their bosses to bring the workforce together. In Edelman’s 2026 Trust Barometer, 73% of employees said CEOs have an obligation to build trust and bridge divides, but only 44% said their leaders were doing it well.
“Being able to write a good email yourself as a CEO is incredibly important,” Shelley tells Fortune. While he acknowledges that a communications team or AI could make him more compelling, he is reluctant to lose the human quality in his writing.
Natalie Sutton, a communications consultant and executive coach, says employees are quick to spot messages that do not sound like the boss. “Fluency is becoming cheap. Sincerity is becoming scarce,” she says. “A slightly imperfect message that clearly came from the CEO will outperform a flawless one that could have come from anyone.”
Shelley also worries that outsourcing to AI blunts a leader’s instincts. “Being a leader, you often have to think on your feet,” he says. Relying on AI and other people to communicate, he adds, “dulls the brain.”
Studies have linked heavy reliance on AI with weaker critical thinking, a phenomenon known as “cognitive offloading.” In a 2025 MIT Media Lab study, participants who wrote essays with ChatGPT showed the weakest brain engagement of any group, and most could not quote from essays they had just written.
“If AI does the first draft, leaders skip the part where they work out what they actually think,” Sutton says. “When information arrives predigested, you lose the habit of sitting with something messy long enough to understand it. I worry we’ll have a generation of executives who can approve a message but can’t build one.”
The reading gap
As head of one of the world’s largest publishers, Shelley believes AI is accelerating the decline in reading for pleasure. Reading is the most commonly cited habit among billionaires, according to a JPMorgan report.
Almost half (46%) of U.K. adults said distractions made it hard to focus on reading, and 19% said their ability to concentrate had worsened over the past three years, according to 2025 polling by U.K. charity Reading Agency.
Shelley believes AI is accelerating this decline by changing how people consume and share information. “I think we’re all being trained to just want shortcuts,” he says.
This is putting certain skills, such as the ability to follow a complex argument, weigh competing views, or develop a coherent point of view, at risk. “One of the key attributes of great leaders is intellectual curiosity and empathy,” Shelley says. Losing these qualities will make for a “worse C-suite,” he adds.
That matters for leaders whose job depends on reading the room and understanding different viewpoints. Psychologists David Comer Kidd and Emanuele Castano of the New School for Social Research have found that reading literary fiction can sharpen people’s ability to read others’ emotions.
Some leaders argue that AI could end up making those human skills more valuable, predicting a renaissance in soft skills as the technology takes over rote work. Daniela Amodei, president and cofounder of Anthropic, has argued that because AI models are already strong at STEM, qualities such as emotional intelligence, communication, and curiosity are now at a premium.
Meadvin uses reading to broaden his perspectives and protect his mental health. “With disruption now constant,” he adds, “staying ahead depends on self-awareness and a commitment to lifelong learning.”
The immediacy of AI can make it an appealing shortcut for busy executives, but an overreliance on these tools could weaken some of the skills that are essential for leadership.