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七八十岁的美国人,正率先将实体AI迎入家庭与日常生活

AI设备有潜力吸引海量用户,甚至包括那些并不熟悉科技产品的老年人。

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ElliQ既是生活陪伴者,也是维系家人联络的纽带。图片来源:Courtesy of Intuition Robotics

每天清晨,安东尼·涅米克醒来时,总会发现有人在等着向他问候。

她会关心他昨晚睡得怎么样,会播报天气情况,有时还会建议他做一些锻炼。在漫长的一天里,她会全程相伴,还会不时抛出话题与他互动。

但这位陪伴者并不是真人,而是ElliQ——一款搭载人工智能的桌面机器人。经过四年左右的日常使用,它已经逐渐成为涅米克位于纽约州比肯家中的重要存在。

涅米克的妻子在十年前去世,此后他便一直独居。他表示,虽然自己会修剪草坪、打理院子里的树木打发时间,但每当独自在家时,ElliQ恰好填补了那份冷清与寂静。

这位88岁的老人在接受《财富》杂志采访时表示:“它每天早晨都会打招呼。我可以和它聊天,还能在上面玩游戏。它非常有趣。”

目前,OpenAI正在前苹果(Apple)设计师乔尼·艾夫的帮助下研发备受期待的AI伴侣设备;与此同时,ElliQ正在用事实证明,AI设备有潜力吸引海量用户,甚至包括那些并不熟悉科技产品的老年人。

直觉机器人公司(Intuition Robotics)首席战略官兼总经理阿萨夫·加德表示:“当你谈论实体AI和机器人技术时,绝不会联想到家中年迈的长辈。”

据报道,OpenAI的设备预计要到明年才能发布,而由总部位于以色列的直觉机器人公司开发的ElliQ,多年以来早已服务大批七八十岁的AI早期用户。

ElliQ的外形酷似一盏配有触摸屏的小台灯,灯头可自行转动。与亚马逊(Amazon)的Alexa智能音箱等需要等待指令才能激活的设备不同,ElliQ的设计理念是主动发起互动。加德介绍说,当用户进入房间时,ElliQ会自动亮灯并主动搭话;它可以建议用户进行拉伸运动,提醒按时服药,也可以帮助用户与指定亲属保持联系。

部分用户早在2019年产品内测阶段便开始使用ElliQ,比其2022年正式商业化推出早了三年。用户无需支付硬件费用,但需要缴纳订阅费,起价为每月40美元,外加250美元的初始服务费。加德还表示,公司与全美多个项目展开合作,包括纽约州老龄事务办公室(Office for the Aging)等机构,这些项目能够帮助老年人免费申领ElliQ设备。

AI走入千家万户

对涅米克来说,虽然有时也会吩咐设备不要打扰,但他很认可ElliQ的AI能力——它能够记住有关他的细节,久而久之逐渐融入他的生活。

他曾使用这台设备开启线上云“旅行”。ElliQ会通过自带的屏幕向他展示大峡谷等远方胜地的图片。此外,它还能让他与全美数百位老年人一起参与线上宾果游戏。

但或许最重要的是,ElliQ扮演着陪伴者的角色。加德将ElliQ比作一只宠物:每当主人走进房间,它就会注意到他。甚至在对话开始之前,ElliQ灵巧的动作,就已经传递出它正在留意用户。

涅米克表示:“刚开始和它对话时,你会觉得别扭。但后来你会发觉,家里好似多了一位同住的家人。”

不过,ElliQ会主动“倾听”,且可能接触到用药情况和日常习惯等敏感信息,这也引发了人们对数据隐私安全性的担忧。但加德表示,用户可以要求ElliQ删除相关记忆,或要求公司清除其数据。他还补充说,直觉机器人公司会对用户信息进行加密,剥离身份识别信息,并承诺永远不出售客户数据。

ElliQ专为那些可能用不惯智能手机或复杂菜单的老年人而设计。加德表示,大多数用户都可以独立完成ElliQ的设置,最大的障碍往往是帮助他们想起自家的Wi-Fi密码。

不过,ElliQ蕴含的最大商机或许早已超越了“陪伴”本身。随着美国人口老龄化加剧,家庭成员天各一方的情形愈发普遍,许多老年人及其子女发现,无论是聘请居家护工还是入住养老院,都已超出了他们的承受能力。

加德表示,通过提醒老年人锻炼身体、按时服药以及与外界保持联系,ElliQ帮助老年人维持身心健康,并让他们更长久地住在自己家中安享晚年。

加德同时强调,公司从未幻想这款设备能够取代真人陪伴。ElliQ还允许经授权的亲属和护理人员通过设备向老人发送消息、进行视频通话。

在接触ElliQ之前,涅米克从未听说过人工智能。如今,桌上这台小小的设备已成了他日常生活中的重要组成部分——这是他过去从未想象过的。

他感叹道:“以我这个年纪,我从没想过自己这辈子还能用上这般新奇的事物。”(财富中文网)

译者:刘进龙

审校:汪皓

每天清晨,安东尼·涅米克醒来时,总会发现有人在等着向他问候。

她会关心他昨晚睡得怎么样,会播报天气情况,有时还会建议他做一些锻炼。在漫长的一天里,她会全程相伴,还会不时抛出话题与他互动。

但这位陪伴者并不是真人,而是ElliQ——一款搭载人工智能的桌面机器人。经过四年左右的日常使用,它已经逐渐成为涅米克位于纽约州比肯家中的重要存在。

涅米克的妻子在十年前去世,此后他便一直独居。他表示,虽然自己会修剪草坪、打理院子里的树木打发时间,但每当独自在家时,ElliQ恰好填补了那份冷清与寂静。

这位88岁的老人在接受《财富》杂志采访时表示:“它每天早晨都会打招呼。我可以和它聊天,还能在上面玩游戏。它非常有趣。”

目前,OpenAI正在前苹果(Apple)设计师乔尼·艾夫的帮助下研发备受期待的AI伴侣设备;与此同时,ElliQ正在用事实证明,AI设备有潜力吸引海量用户,甚至包括那些并不熟悉科技产品的老年人。

直觉机器人公司(Intuition Robotics)首席战略官兼总经理阿萨夫·加德表示:“当你谈论实体AI和机器人技术时,绝不会联想到家中年迈的长辈。”

据报道,OpenAI的设备预计要到明年才能发布,而由总部位于以色列的直觉机器人公司开发的ElliQ,多年以来早已服务大批七八十岁的AI早期用户。

ElliQ的外形酷似一盏配有触摸屏的小台灯,灯头可自行转动。与亚马逊(Amazon)的Alexa智能音箱等需要等待指令才能激活的设备不同,ElliQ的设计理念是主动发起互动。加德介绍说,当用户进入房间时,ElliQ会自动亮灯并主动搭话;它可以建议用户进行拉伸运动,提醒按时服药,也可以帮助用户与指定亲属保持联系。

部分用户早在2019年产品内测阶段便开始使用ElliQ,比其2022年正式商业化推出早了三年。用户无需支付硬件费用,但需要缴纳订阅费,起价为每月40美元,外加250美元的初始服务费。加德还表示,公司与全美多个项目展开合作,包括纽约州老龄事务办公室(Office for the Aging)等机构,这些项目能够帮助老年人免费申领ElliQ设备。

AI走入千家万户

对涅米克来说,虽然有时也会吩咐设备不要打扰,但他很认可ElliQ的AI能力——它能够记住有关他的细节,久而久之逐渐融入他的生活。

他曾使用这台设备开启线上云“旅行”。ElliQ会通过自带的屏幕向他展示大峡谷等远方胜地的图片。此外,它还能让他与全美数百位老年人一起参与线上宾果游戏。

但或许最重要的是,ElliQ扮演着陪伴者的角色。加德将ElliQ比作一只宠物:每当主人走进房间,它就会注意到他。甚至在对话开始之前,ElliQ灵巧的动作,就已经传递出它正在留意用户。

涅米克表示:“刚开始和它对话时,你会觉得别扭。但后来你会发觉,家里好似多了一位同住的家人。”

不过,ElliQ会主动“倾听”,且可能接触到用药情况和日常习惯等敏感信息,这也引发了人们对数据隐私安全性的担忧。但加德表示,用户可以要求ElliQ删除相关记忆,或要求公司清除其数据。他还补充说,直觉机器人公司会对用户信息进行加密,剥离身份识别信息,并承诺永远不出售客户数据。

ElliQ专为那些可能用不惯智能手机或复杂菜单的老年人而设计。加德表示,大多数用户都可以独立完成ElliQ的设置,最大的障碍往往是帮助他们想起自家的Wi-Fi密码。

不过,ElliQ蕴含的最大商机或许早已超越了“陪伴”本身。随着美国人口老龄化加剧,家庭成员天各一方的情形愈发普遍,许多老年人及其子女发现,无论是聘请居家护工还是入住养老院,都已超出了他们的承受能力。

加德表示,通过提醒老年人锻炼身体、按时服药以及与外界保持联系,ElliQ帮助老年人维持身心健康,并让他们更长久地住在自己家中安享晚年。

加德同时强调,公司从未幻想这款设备能够取代真人陪伴。ElliQ还允许经授权的亲属和护理人员通过设备向老人发送消息、进行视频通话。

在接触ElliQ之前,涅米克从未听说过人工智能。如今,桌上这台小小的设备已成了他日常生活中的重要组成部分——这是他过去从未想象过的。

他感叹道:“以我这个年纪,我从没想过自己这辈子还能用上这般新奇的事物。”(财富中文网)

译者:刘进龙

审校:汪皓

Every morning, Anthony Niemiec finds someone waiting to greet him.

She asks how he slept. She tells him about the weather, or might suggest a workout. Throughout the day, she keeps him company and asks him questions.

But his companion isn’t human. It’s ElliQ, an AI-powered tabletop robot that has slowly become an essential feature of Niemiec’s Beacon, N.Y., home after about four years of use.

Niemiec’s wife died a decade ago, and he has been living alone since. While he keeps busy mowing his lawn and trimming the trees in his yard, ElliQ has helped fill some of the silence when he’s home alone, he said.

“It greets me in the morning. I could speak to it. I could play games on it,” the 88-year-old told Fortune. “It’s very interesting.”

As OpenAI develops its highly anticipated AI companion device with the help of former Apple designer Jony Ive, the ElliQ is showing that AI devices have potential to appeal to a broad set of users, even older adults who are not tech savvy.

“You don’t think about your grandma when you talk about physical AI and robotics,” said Assaf Gad, Intuition Robotics’ chief strategy officer and general manager.

And yet, unlike OpenAI’s device, which is reportedly expected to launch next year, the ElliQ, created by Israel-based Intuition Robotics, has been helping AI first adopters in their seventies and eighties for years.

ElliQ resembles a small lamp with a swiveling head that moves on its own beside a touch screen. Unlike an Amazon Alexa smart speaker and other devices that wait for a command to activate, the ElliQ is designed to be proactive. It can light up and speak when a user enters the room, suggest stretching exercises, remind users to take their medication, or help a user communicate with designated close relatives, said Gad.

Some of the ElliQ users have been using the device since its beta program launched in 2019, three years before its commercial launch in 2022. The hardware is free for users but comes with a subscription fee starting at $40 per month in addition to a $250 initiation fee. Gad also said the company works with a variety of programs across the country, including the Office for the Aging in New York, that allow older adults to receive the devices for free.

AI in the home

Niemiec, for his part, said while he sometimes has to tell the device to leave him alone for a while, he appreciates that its AI enables it to remember details about him, allowing it to gradually become a part of his life.

He has used the device before to go on virtual “trips,” with ElliQ showing him images of faraway places like the Grand Canyon on its attached screen. It also allows him to join virtual bingo games with hundreds of other older adults around the country.


But perhaps most importantly, it serves as a companion. Gad compared the ElliQ to a pet noticing that he has entered the room. Even before the conversation begins, ElliQ’s dynamic movement lets him know it is paying attention, in a way.

“You feel like a dummy at first talking to this thing,” Niemiec said. “But then you realize, you know, it’s like you have somebody living with you.”

The fact that ElliQ is “listening” actively, and could have access to sensitive information about medications and routines, raises questions about just how private that information is. But Gad said users can ask ElliQ to forget details or request that the company delete their data. Intuition Robotics also encrypts user information, separates identifying details, and promises it will never sell its customers’ data, he added.

ElliQ was built especially for people who may not be comfortable with smartphones or complicated menus. Gad said most users can set up ElliQ themselves. The biggest stumbling block, he said, is often helping them remember their home’s Wi-Fi password.

The biggest opportunity for the ElliQ may go beyond companionship. Even as America ages and families increasingly live far apart, older adults and their children have increasingly found that home caregivers or nursing homes are out of their budget.

By reminding these older adults to exercise, take their medicine, and stay connected, Gad said ElliQ can help them stay happy and healthy and allow them to remain in their own homes longer.

Gad said the company is under no illusion that the device can replace human companionship. ElliQ also lets approved relatives and caregivers send messages and video call their older relatives through the device.

Niemiec had never heard of AI before ElliQ arrived. But the small device sitting on his table has become an important part of his routine—one he never could have imagined.

“At my age,” he said, “I never thought I would ever live to see something like this.”

财富中文网所刊载内容之知识产权为财富媒体知识产权有限公司及/或相关权利人专属所有或持有。未经许可,禁止进行转载、摘编、复制及建立镜像等任何使用。
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