
如今,许多员工正饱受职业倦怠之苦。而随着AI应用范围的扩大以及相关管理要求的增加,情况可能会进一步恶化,尤其是那些挑起AI落地重担的高绩效员工,更是首当其冲。
因此,根据员工健康平台Wellhub的一项调查,88%的团队主管表示,留住核心人才是他们当前最重要的任务。另有85%的受访者表示正在通过员工健康项目来实现这一目标,这一结果也在意料之中。
Wellhub首席营收官卡罗莉·吉尔哈特在接受HR Brew采访时表示:“企业发现,AI其实是一把双刃剑……要么会加剧员工的职业倦怠,要么能提升工作绩效。每家公司都希望它能提升绩效,但与此同时,它们也不得不应对AI加剧职业倦怠的残酷现实。”
为什么企业如此关注核心人才留存。吉尔哈特表示,许多人力资源从业者之所以将重点放在留住核心人才上,是因为这些员工往往承担着AI工具的引入、落地和管理工作,同时也在为组织内其他员工树立榜样。因此,他们面临的职业倦怠风险可能高于其他员工。
吉尔哈特表示:“核心员工被赋予更多职责。在很多情况下,他们还需要帮助团队其他成员提升相关技能。”
她补充说,如果这些员工因职业倦怠而选择离职,人力资源部门将为此付出巨大代价。
她表示:“如果企业忽视了那些掌握最关键技能、并且能够在当前阶段带动整个组织前进的人才,最终很可能要为此付出代价。”
健康福利项目或许能提供帮助。吉尔哈特表示,为了避免这种情况发生,许多管理者正将更多精力投入员工福祉建设。她补充说,许多员工,尤其是高绩效员工,期待公司能够提供相关健康福利项目。
吉尔哈特表示:“关键在于……公司如何向员工传递一个信息:公司重视员工作为完整个体的整体生活状态,并愿意为此提供相应支持。对此闭口不谈,恐怕是公司可能犯下的最大失误之一。”
她认为,人力资源管理者若想留住核心人才,就需要真正了解并满足他们在健康与福祉方面的个性化需求。
她表示:“这就需要管理者具备全局视角,真正去关注员工的整体状态。比如:他们睡得怎么样?饮食状况如何?所有这些细节最终都指向同一个问题:面对层出不穷的新压力,当核心员工的精力不断被透支时,我们该如何帮助他们建立抗压韧性,并提供足够的支持?”
本文原发表于HR Brew。(财富中文网)
译者:刘进龙
审校:汪皓
如今,许多员工正饱受职业倦怠之苦。而随着AI应用范围的扩大以及相关管理要求的增加,情况可能会进一步恶化,尤其是那些挑起AI落地重担的高绩效员工,更是首当其冲。
因此,根据员工健康平台Wellhub的一项调查,88%的团队主管表示,留住核心人才是他们当前最重要的任务。另有85%的受访者表示正在通过员工健康项目来实现这一目标,这一结果也在意料之中。
Wellhub首席营收官卡罗莉·吉尔哈特在接受HR Brew采访时表示:“企业发现,AI其实是一把双刃剑……要么会加剧员工的职业倦怠,要么能提升工作绩效。每家公司都希望它能提升绩效,但与此同时,它们也不得不应对AI加剧职业倦怠的残酷现实。”
为什么企业如此关注核心人才留存。吉尔哈特表示,许多人力资源从业者之所以将重点放在留住核心人才上,是因为这些员工往往承担着AI工具的引入、落地和管理工作,同时也在为组织内其他员工树立榜样。因此,他们面临的职业倦怠风险可能高于其他员工。
吉尔哈特表示:“核心员工被赋予更多职责。在很多情况下,他们还需要帮助团队其他成员提升相关技能。”
她补充说,如果这些员工因职业倦怠而选择离职,人力资源部门将为此付出巨大代价。
她表示:“如果企业忽视了那些掌握最关键技能、并且能够在当前阶段带动整个组织前进的人才,最终很可能要为此付出代价。”
健康福利项目或许能提供帮助。吉尔哈特表示,为了避免这种情况发生,许多管理者正将更多精力投入员工福祉建设。她补充说,许多员工,尤其是高绩效员工,期待公司能够提供相关健康福利项目。
吉尔哈特表示:“关键在于……公司如何向员工传递一个信息:公司重视员工作为完整个体的整体生活状态,并愿意为此提供相应支持。对此闭口不谈,恐怕是公司可能犯下的最大失误之一。”
她认为,人力资源管理者若想留住核心人才,就需要真正了解并满足他们在健康与福祉方面的个性化需求。
她表示:“这就需要管理者具备全局视角,真正去关注员工的整体状态。比如:他们睡得怎么样?饮食状况如何?所有这些细节最终都指向同一个问题:面对层出不穷的新压力,当核心员工的精力不断被透支时,我们该如何帮助他们建立抗压韧性,并提供足够的支持?”
本文原发表于HR Brew。(财富中文网)
译者:刘进龙
审校:汪皓
Many employees are burned out. And, increased AI usage and oversight might be making matters worse, especially for top performers, who are often tasked with leading the charge.
So it should come as no surprise that 88% of people leaders say retaining top talent is their biggest priority right now, according to a survey by wellness platform Wellhub. And perhaps even less surprising is that 85% report using wellness programs to achieve this goal.
“What they’re finding is that AI either…amplifies burnout, or it can amplify performance,” Carolee Gearhart, Wellhub’s chief revenue officer, told HR Brew. “Everyone’s aiming for the scenario in which it’s going to be amplifying performance and grappling with the way that it’s accelerating burnout.”
Why there’s a focus on top talent. Many HR pros are focused on retaining top talent because they’re often the ones leading the adoption, implementation, and oversight of AI tools, and setting an example for the rest of the organization, Gearhart said. As a result, they may be at greater risk of burnout than the rest of the organization.
“Those top folks are getting asked to do more. In many cases, they’re getting asked to support other people in building the skills within the team,” Gearhart said.
If they burn out and decide to leave, she added, it could be costly for HR.
“It’s probably at their peril that they’re not paying attention to who are the folks that have the most desirable skills and that are able to help the rest of the organization in this moment,” she said.
Wellness programs can help. In an effort to avoid this fate, many people leaders are focusing on employee well-being, Gearhart said. Many employees, she added, especially top performers, expect wellness programs from their companies.
“It is really important…how the company is communicating to employees about the importance of them as a whole person, their whole life, and what they can do to support that,” Gearhart said. “Being silent on that is probably one of the biggest mistakes that folks make.”
HR pros can retain top performers by understanding and meeting their individual wellness needs, she said.
“Really seeing that aspect of the holistic element. How are people sleeping? How are they eating?” she said. “All of these things coming together in: how do we build that resilience and support around these folks who are getting taxed in new ways?”
This report was originally published by HR Brew.