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美国人不再那么偏好远程办公,但转变的原因并非是免费午餐

SASHA ROGELBERG
2024-04-11

有更多上班族表示更支持混合办公,比例超过了完全远程办公,这是自疫情暴发以来首次出现这种情况。

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经过几年纯远程办公之后,美国上班族开始适应在办公室办公。图片来源:GETTY IMAGES

经过几年远程办公之后,雇主们尝试了各种方法,试图让员工重回办公室,包括威胁员工必须重回办公室才能有晋升的机会,或者在距离工位几步之遥的地方放置啤酒等。

但员工却并不认同这些做法,他们说公司突然强制要求员工重回办公室是“背叛”,他们认为在被允许居家办公这么长时间之后,恢复现场办公室是不合理的。但Morning Consult本月的一份报告发现,要求远程办公的愤怒呼声出现了逐渐平息的迹象。

有更多上班族表示更支持混合办公,比例超过了完全远程办公,这是自疫情暴发以来首次出现这种情况。在1月进行的该项调查发现,在约6,625位美国成年人(其中3,389人目前有工作)中,有23%表示更支持远程完成大部分工作,相比之下在2023年该比例为27%。有29%的受访者表示更支持混合办公,一年前这个比例为25%。倾向于大部分时间现场办公的上班族比例(46%)没有变化。

Morning Consult发现,混合办公现在不仅变得对上班族具有吸引力,还让他们的工作效率更高。远程办公和现场办公的上班族以及所有有工作的美国人的员工敬业度均有所下降,只有混合办公上班族表示过去一年更敬业,员工敬业度提高了4%,达到92%。

员工对混合办公的态度出现积极转变,正值美国的工作文化迎来了转折点。随着时间的推移,远程办公机会正在发生变化。截至今年2月,只有11.5%的办公室工作支持完全远程办公。据英国电信公司Ringover统计,这个比例远低于2020年疫情期间的超过61%。随着职场环境的变化,上班族对于远程办公的感受也在发生变化。

Morning Consult行业分析总监和报告的作者艾米·何对《财富》杂志表示:“四年前,公司和上班族都在激烈讨论远程办公如何代表了未来趋势。但四年后,他们的立场正在发生一些变化。”

态度的改变并非源于福利

但艾米·何认为,虽然雇主提供了重回办公室的额外补助,以吸引员工现场办公,但这并非促使上班族改变立场的驱动因素。

她说道:“免费午餐和晚餐确实有吸引力,但与恢复现场办公的实际成本和更重要的固定成本相比,这些福利的成本更低。”

上班族更关心雇主解决儿童托管和通勤问题,在Morning Consult的调查中有55%的受访者表示,雇主报销儿童托管成本是他们决定现场办公的可能或决定因素。团队共用午餐和与同事一起工作,是排名最低的促使上班族重回办公室的驱动因素,但分别有50%和42%的受访者依旧表示,它们可能或确实对现场办公至关重要。

事实上,上班族更感兴趣的是用金钱衡量。斯坦福大学(Stanford)经济学教授尼古拉斯·布鲁姆在去年八月对《华尔街日报》表示,职场灵活性的价值相当于加薪8%。过去十年,主要由于通胀的影响,日托成本上涨了36%,而疫情期间的生育高峰使这个统计数据变得日益令人担忧。与疫情之前相比,由于上班族搬到远离办公室的地方居住,每年的通勤成本增长了超过2,000美元,通勤时间延长了39个小时,因此雇主更难开出能令员工满意的条件。

那么,上班族为什么愿意克服这些障碍?艾米·何认为,原因并不是福利或晋升这些因素。据就业服务平台Resume Builder统计,有90%的公司计划要求某些岗位的员工到2024年底前重回办公室,因此上班族实际上别无选择,许多人不得不停止抗拒这种变化。

她表示,重回办公室并不像听起来那么糟糕。随着上班族重回办公室,即使他们最开始并不情愿,但他们意识到灵活性可以有不同的形式。灵活性可能意味着比完全居家办公更方便在下班后去健身房,或者养成新习惯。

她说道:“人们普遍有很强的适应能力。”(财富中文网)

翻译:刘进龙

审校:汪皓

经过几年远程办公之后,雇主们尝试了各种方法,试图让员工重回办公室,包括威胁员工必须重回办公室才能有晋升的机会,或者在距离工位几步之遥的地方放置啤酒等。

但员工却并不认同这些做法,他们说公司突然强制要求员工重回办公室是“背叛”,他们认为在被允许居家办公这么长时间之后,恢复现场办公室是不合理的。但Morning Consult本月的一份报告发现,要求远程办公的愤怒呼声出现了逐渐平息的迹象。

有更多上班族表示更支持混合办公,比例超过了完全远程办公,这是自疫情暴发以来首次出现这种情况。在1月进行的该项调查发现,在约6,625位美国成年人(其中3,389人目前有工作)中,有23%表示更支持远程完成大部分工作,相比之下在2023年该比例为27%。有29%的受访者表示更支持混合办公,一年前这个比例为25%。倾向于大部分时间现场办公的上班族比例(46%)没有变化。

Morning Consult发现,混合办公现在不仅变得对上班族具有吸引力,还让他们的工作效率更高。远程办公和现场办公的上班族以及所有有工作的美国人的员工敬业度均有所下降,只有混合办公上班族表示过去一年更敬业,员工敬业度提高了4%,达到92%。

员工对混合办公的态度出现积极转变,正值美国的工作文化迎来了转折点。随着时间的推移,远程办公机会正在发生变化。截至今年2月,只有11.5%的办公室工作支持完全远程办公。据英国电信公司Ringover统计,这个比例远低于2020年疫情期间的超过61%。随着职场环境的变化,上班族对于远程办公的感受也在发生变化。

Morning Consult行业分析总监和报告的作者艾米·何对《财富》杂志表示:“四年前,公司和上班族都在激烈讨论远程办公如何代表了未来趋势。但四年后,他们的立场正在发生一些变化。”

态度的改变并非源于福利

但艾米·何认为,虽然雇主提供了重回办公室的额外补助,以吸引员工现场办公,但这并非促使上班族改变立场的驱动因素。

她说道:“免费午餐和晚餐确实有吸引力,但与恢复现场办公的实际成本和更重要的固定成本相比,这些福利的成本更低。”

上班族更关心雇主解决儿童托管和通勤问题,在Morning Consult的调查中有55%的受访者表示,雇主报销儿童托管成本是他们决定现场办公的可能或决定因素。团队共用午餐和与同事一起工作,是排名最低的促使上班族重回办公室的驱动因素,但分别有50%和42%的受访者依旧表示,它们可能或确实对现场办公至关重要。

事实上,上班族更感兴趣的是用金钱衡量。斯坦福大学(Stanford)经济学教授尼古拉斯·布鲁姆在去年八月对《华尔街日报》表示,职场灵活性的价值相当于加薪8%。过去十年,主要由于通胀的影响,日托成本上涨了36%,而疫情期间的生育高峰使这个统计数据变得日益令人担忧。与疫情之前相比,由于上班族搬到远离办公室的地方居住,每年的通勤成本增长了超过2,000美元,通勤时间延长了39个小时,因此雇主更难开出能令员工满意的条件。

那么,上班族为什么愿意克服这些障碍?艾米·何认为,原因并不是福利或晋升这些因素。据就业服务平台Resume Builder统计,有90%的公司计划要求某些岗位的员工到2024年底前重回办公室,因此上班族实际上别无选择,许多人不得不停止抗拒这种变化。

她表示,重回办公室并不像听起来那么糟糕。随着上班族重回办公室,即使他们最开始并不情愿,但他们意识到灵活性可以有不同的形式。灵活性可能意味着比完全居家办公更方便在下班后去健身房,或者养成新习惯。

她说道:“人们普遍有很强的适应能力。”(财富中文网)

翻译:刘进龙

审校:汪皓

Employers have tried a throw-spaghetti-at-a-wall approach to get their workers back in the office after years of remote work, from threatening to withhold promotions unless employees show up to the office to putting beers on tap only steps away from cubicles.

These pleas have not always been well-received by employees, who have called sudden return-to-office mandates “betrayals,” saying it is unreasonable to go back to in-person work after being allowed to work at home for so long. But the angry calls for a remote-work rebellion are showing signs of quieting, a Morning Consult report from this month found.

For the first time since the pandemic began, more workers are saying they prefer hybrid work to working completely remote. The survey, conducted in January, found that among 6,625 U.S. adults—3,389 of whom were employed—23% said they would prefer to do most of their work remotely, compared to 27% who responded the same way in 2023. Meanwhile, 29% reported they preferred hybrid work, up from 25% the year before. The number of employees who preferred to work in person most of the time (46%) did not change.

Not only is hybrid work now an appealing prospect for employees, but it makes them better workers, Morning Consult found. While employee engagement fell among both remote and in-person workers—as well as employed Americans as a whole—hybrid workers were the only cohort to report greater engagement over last year, with a 4% uptick to 92%.

The positive attitudes toward hybrid work come amid a turning point for work culture in the U.S. Remote work opportunities are changing with the times. As of February, only 11.5% of office jobs were fully remote. That’s down from over 61% in pandemic-era 2020, according to British telecom firm Ringover. And as the work landscape shifts, so, too, are employees’ feelings toward it.

“Four years ago, companies and workers were breathlessly talking about how remote work was the future,” Amy He, Morning Consult’s head of industry analysis and report author, told Fortune. “Now, four years later, companies and workers are kind of switching their tune a little bit.”

Superficial perks aren’t cutting it

But according to He, while employers are offering back-to-work perks to lure their workers into the office, it’s not necessarily the driving factor in employees’ change of heart.

“Getting free lunches and dinners—it’s nice, but it’s also smaller compared to the actual bigger costs and more importantly, the immovable costs, that come with having to go back to the office,” she said.

Employees are more concerned with employers addressing childcare and commuting, with 55% of respondents to Morning Consult’s survey saying that an employer paying for childcare was probably or definitely a factor in deciding to work in person more. Team lunches and working alongside colleagues were the lowest-ranked motivators for returning to the office, though 50% and 42% of respondents, respectively, still said they were probably or definitely important to in-person work.

Indeed, workers are more interested in letting money talk. Stanford economics professor Nicholas Bloom told the Wall Street Journal in August that workplace flexibility was worth the equivalent of an 8% pay raise. Largely thanks to inflation, day care costs have risen 36% in the past decade, a statistic of growing concern thanks to the COVID baby boom. Commuting is over $2,000 more expensive and takes 39 hours longer per year than it did before the pandemic as workers moved farther away from the office, making it harder for employers to sweeten the pot for their employees.

So why are workers willing to surmount these obstacles? The reason is a lot less sexy than perks or promotions, He argued. With 90% of companies planning to ask employees to return to the office in some capacity by the end of 2024, according to Resume Builder, workers just don’t really have a choice in the matter—many have just stopped resisting the change.

It’s not as bad as it sounds, He said. As workers return to the office, even if reluctantly at first, they’re realizing that flexibility can take different forms. Maybe it means an easier commute to the gym after work or forming new habits that are actually better than working entirely from home.

“People in general are pretty adaptable,” she said.

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