
人工智能时代,雇主们正在调整招聘要求:一些企业看重氛围编程和提示词工程技能,另一些则更加重视人类的直觉和同理心。百事公司首席人力资源官贝基·施密特表示,百事在推进技术转型的同时,依旧看重传统能力。
施密特近日在《财富》职场创新峰会上发言时表示:“我们的‘秘诀’包含几项核心特质,我相信很多公司也会这么说,但我们尤为注重员工的实干进取精神。你如何解决问题?是否具备攻坚克难的内在韧性?是否保持好奇心?是否总在提出问题?”
百事公司素有“下一代《财富》美国500强领袖摇篮”之称,塔吉特(Target)的布莱恩·科恩尔(Brian Cornell)、麦当劳(McDonald’s)的克里斯·坎普钦斯基(Chris Kempczinski)以及达美航空(Delta Air Lines)的埃德·巴斯蒂安(Ed Bastian)等首席执行官均出自该公司。施密特表示,无论人才最终选择留任还是转投其他行业巨头,公司都希望持续发掘、培养卓越领导者,打造活力十足的人才梯队。她解释道,百事公司寻找的是能够与公司相互成就、共同成长的人才。
“我认为这本质上关乎一个人的教育背景——既包括入职前的知识储备,也包括我们后续提供的培训。我们能为他提供怎样的历练机会?”这位高管说道,“我们如何调整评估体系,从而挖掘公司各个层级的潜力新星?……这正是所有人力资源从业者真正想做的事。”
随着人工智能日益自动化处理技术任务,核心人际技能已成为部分雇主看重的稀缺能力。尽管技术工具能在数分钟内编写代码、整理会议纪要并整合文档,但人类独有的能力将迎来新的施展空间。根据领英(LinkedIn)2025年的一份报告,去年增长最快的10项技能中,有7项是软技能,包括冲突化解、适应能力和公开演讲。摩根大通(JPMorgan)首席执行官杰米·戴蒙(Jamie Dimon)曾表示,具备出色的沟通能力、批判性思维和高情商的人才将“拥有广阔的就业空间”。Anthropic公司的丹妮拉·阿莫迪(Daniela Amodei)则认为,在人工智能驱动的未来,“人类独有”的特质将变得愈发重要——即人际交往能力、好奇心和同理心。
不过,重视人类能力并不意味着这家食品饮料巨头忽视技术能力。百事可乐品牌创立于1893年,并于1965年与菲多利(Frito-Lay)合并成立百事公司。创新始终是百事成功的核心要素。这意味着百事在运营拥有50年历史的工厂的同时,紧跟前沿科技步伐。
“我们每天都在通过各种设备使用[人工智能],那为什么上班还要填纸质表格?”这位百事公司高管说道,“感觉我们确实该改变了。”
施密特表示,在这场新的人工智能转型中,向员工解释相关事宜是不小的挑战。施密特称,公司的核心目标是让工作更安全、更高效、更具吸引力,同时确保员工了解各项变革动态。公司的目标是实现“以人为本的设计”理念:在通过技术创造价值的同时,坚守责任底线。施密特坚信,人工智能赋能实现效率提升,人类终将成为创新的驱动力。技术落地只是百事公司保持竞争力的手段之一。
“我们坚信,创造新机遇、打破固有思维的核心是人,而非技术,善用技术的人才是关键。”施密特补充道,“当我们推出简易工具时,需要员工广泛运用,才能发挥其作用。”(财富中文网)
译者:中慧言-王芳
人工智能时代,雇主们正在调整招聘要求:一些企业看重氛围编程和提示词工程技能,另一些则更加重视人类的直觉和同理心。百事公司首席人力资源官贝基·施密特表示,百事在推进技术转型的同时,依旧看重传统能力。
施密特近日在《财富》职场创新峰会上发言时表示:“我们的‘秘诀’包含几项核心特质,我相信很多公司也会这么说,但我们尤为注重员工的实干进取精神。你如何解决问题?是否具备攻坚克难的内在韧性?是否保持好奇心?是否总在提出问题?”
百事公司素有“下一代《财富》美国500强领袖摇篮”之称,塔吉特(Target)的布莱恩·科恩尔(Brian Cornell)、麦当劳(McDonald’s)的克里斯·坎普钦斯基(Chris Kempczinski)以及达美航空(Delta Air Lines)的埃德·巴斯蒂安(Ed Bastian)等首席执行官均出自该公司。施密特表示,无论人才最终选择留任还是转投其他行业巨头,公司都希望持续发掘、培养卓越领导者,打造活力十足的人才梯队。她解释道,百事公司寻找的是能够与公司相互成就、共同成长的人才。
“我认为这本质上关乎一个人的教育背景——既包括入职前的知识储备,也包括我们后续提供的培训。我们能为他提供怎样的历练机会?”这位高管说道,“我们如何调整评估体系,从而挖掘公司各个层级的潜力新星?……这正是所有人力资源从业者真正想做的事。”
随着人工智能日益自动化处理技术任务,核心人际技能已成为部分雇主看重的稀缺能力。尽管技术工具能在数分钟内编写代码、整理会议纪要并整合文档,但人类独有的能力将迎来新的施展空间。根据领英(LinkedIn)2025年的一份报告,去年增长最快的10项技能中,有7项是软技能,包括冲突化解、适应能力和公开演讲。摩根大通(JPMorgan)首席执行官杰米·戴蒙(Jamie Dimon)曾表示,具备出色的沟通能力、批判性思维和高情商的人才将“拥有广阔的就业空间”。Anthropic公司的丹妮拉·阿莫迪(Daniela Amodei)则认为,在人工智能驱动的未来,“人类独有”的特质将变得愈发重要——即人际交往能力、好奇心和同理心。
不过,重视人类能力并不意味着这家食品饮料巨头忽视技术能力。百事可乐品牌创立于1893年,并于1965年与菲多利(Frito-Lay)合并成立百事公司。创新始终是百事成功的核心要素。这意味着百事在运营拥有50年历史的工厂的同时,紧跟前沿科技步伐。
“我们每天都在通过各种设备使用[人工智能],那为什么上班还要填纸质表格?”这位百事公司高管说道,“感觉我们确实该改变了。”
施密特表示,在这场新的人工智能转型中,向员工解释相关事宜是不小的挑战。施密特称,公司的核心目标是让工作更安全、更高效、更具吸引力,同时确保员工了解各项变革动态。公司的目标是实现“以人为本的设计”理念:在通过技术创造价值的同时,坚守责任底线。施密特坚信,人工智能赋能实现效率提升,人类终将成为创新的驱动力。技术落地只是百事公司保持竞争力的手段之一。
“我们坚信,创造新机遇、打破固有思维的核心是人,而非技术,善用技术的人才是关键。”施密特补充道,“当我们推出简易工具时,需要员工广泛运用,才能发挥其作用。”(财富中文网)
译者:中慧言-王芳
Employers are shifting their hiring requirements in the AI era; while some are seeking vibe coding and prompting skills, others are doubling down on human intuition and empathy. Becky Schmitt, the chief people officer at PepsiCo, says the legacy brand is still looking for old-school skills as it shifts gears amid its current tech transformation.
“There’s a couple things that are part of our secret sauce, and I’m sure a lot of companies would say this, but our people have hustle,” Schmitt recently said onstage at Fortune’s Workplace Innovation Summit. “How do you solve problems? How do you have that internal fortitude to work through it? How are you curious? Are you always asking questions?”
PepsiCo is known as a breeding ground for the next generation of Fortune 500 leaders, minting CEOs like Target’s Brian Cornell, McDonald’s Chris Kempczinski, and Delta Air Lines’ Ed Bastian, to name a few. And the company’s CPO wants to keep a dynamic profile in hiring and shaping great leaders at the company, whether or not they stay or move on to other titans of industry. Schmitt explains that PepsiCo is on the hunt for talent in which both parties feed into one another’s success.
“I think that it’s really about, what’s the person’s education—the one they come with, [and] the one we provide? What exposure can we give them?” the executive said. “How are we modifying our evaluation process so we’re finding these jewels wherever they sit in the organization?…It’s the kind of work all HR professionals really want to do.”
Core human skills have become a hot-ticket item among some employers as AI increasingly automates technical tasks. While tech tools write code, handle meeting notes, and synthesize documents in minutes, people’s natural talents will find new room to thrive. Seven of the top 10 skills on the rise last year were soft skills, according to a 2025 LinkedIn report, including conflict mitigation, adaptability, and public speaking. JPMorgan CEO Jamie Dimon has said that having quality communication, critical thinking, and EQ (emotional quotient) will lead talent to “plenty of jobs.” And Anthropic’s Daniela Amodei believes that the things “that make us human” will be increasingly important in an AI-driven landscape—namely, people skills, curiosity, and compassion.
However, valuing humans’ capabilities doesn’t mean that tech-savvy is off the table at the food and drink giant. For the Pepsi-Cola brand—which originated in 1893 and became a corporate entity after its 1965 merger with Frito-Lay—innovation is a core element of the company’s success. And that includes keeping up with the latest technologies while running 50-year-old factories.
“We’re all using [AI] all day long through our devices, so why would you come to work and fill out paper?” the PepsiCo executive said. “It feels like we should have a change.”
During this newfound AI transformation, Schmitt says there’s more pressure to explain things to the workforce. The CPO says the company’s main goals are to make jobs safer, more productive, and attractive, all while keeping workers in the loop. The goal is “human-centric design”: providing value through the technology while staying accountable. Ultimately, Schmitt believes that people will be the drivers of innovation, bolstered by AI-driven productivity. Implementing the tech is just one way PepsiCo is staying sharp.
“We do believe that humans are going to create new opportunities, and we believe in re-imagination, and I think that’s going to come from our people—not just from the tech—and people using tech in the right way,” Schmitt continued. “When we roll out simple things, you need adoption for it to work.”