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雀巢CEO每日喝8杯咖啡,坦言Z世代员工是其保持敏锐的秘诀

Emma Burleigh
2026-02-10

一想到每天要喝八杯咖啡,或许就会让人心跳加速,但咖啡因始终是费耐睿职业生涯的核心助力。

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在推动公司转型的过程中,雀巢首席执行官费耐睿(Philipp Navratil)的咖啡摄入量是美国普通民众的两倍,但他坦言,真正让他保持思维敏锐的是Z世代员工。图片来源:Courtesy of Nestlé

数百万职场人靠大量咖啡熬过工作日,但鲜有人比雀巢首席执行官费耐睿更常光顾办公室的奈斯派索咖啡机。

这家市值2590亿美元的瑞士食品巨头掌门人透露,他每天要喝七到八杯咖啡。

“我只喝黑咖啡,偶尔配块奇巧巧克力。”费耐睿近期接受《纽约时报》采访时表示。喝咖啡已成为他的工作日习惯,他表示浓缩咖啡“对我而言就像零食”,并补充道,自己从未设定咖啡因摄入的截止时间。

这位X世代管理者正依靠咖啡“续命”推动公司大规模转型——美国普通民众每天喝2至3杯咖啡,他的摄入量约为前者的三倍——但真正让他保持警醒、持续精进管理能力的,是Z世代员工。若非如此,他或许早就离职了。

费耐睿向《纽约时报》坦言,雀巢最年轻的员工让他意识到“持续学习”的重要性:“当你停止学习时,就该换一份工作了。”

费耐睿与高露洁-棕榄(Colgate-Palmolive)、Stripe等企业高管一道,公开表示Z世代员工正推动自己不断进步。高管们驳斥了“年轻数字原住民缺乏进取心且要求过高”的刻板印象。事实上,Z世代正以创新思维与开放心态投入工作,同时也在重新定义未来的工作模式。

雀巢公司暂未回应《财富》杂志的置评请求。

费耐睿如何成为食品饮料行业掌舵者

一想到每天要喝八杯咖啡,或许就会让人心跳加速,但咖啡因始终是费耐睿职业生涯的核心助力。

去年9月,这位在食品巨头任职二十年的高管正式出任集团最高管理者。2001年在瑞士取得工商管理硕士学位后,费耐睿以审计师身份加入雀巢。在接下来的23年里,他先后在巴拿马、洪都拉斯和墨西哥担任多个领导职务,并于2024年出任奈斯派索首席执行官。仅一年后,他便执掌整个雀巢集团,旗下拥有奇巧、雀巢咖啡、嘉宝等经典品牌。

经历多年销售疲软后,雀巢股价已较2022年峰值跌去近一半。去年2月,这家包装食品企业公布了逾25年来最疲软的年度有机销售增长率,背后原因是消费者缩减开支。2025年前九个月,雀巢销售额较2024年同期下降了1.9%,至约828亿美元。

业绩疲软促使费耐睿接连做出艰难决策。履新仅一个月后,雀巢便宣布将裁减1.2万个白领岗位与4000个生产及供应链岗位,未来两年全球员工规模将缩减6%。公司在声明中表示,为“提升运营效率”,部分办公室工作将实现自动化。

“这种工作模式显然会减少人力需求,同时也能加快公司发展步伐。”费耐睿告诉《纽约时报》,“这将是一个关于增长的故事:我们会借助人工智能加速发展、优化决策、统筹供应链布局,从而降低库存、减少浪费。”

Z世代员工推动雇主“改变行事方式”

费耐睿并非唯一认可年轻员工价值的企业管理者。

市值达760亿美元的巨头高露洁-棕榄的首席人力资源官萨莉·梅西(Sally Massey)也驳斥了“Z世代只会给职场带来混乱”的错误论调。

这位首席人力资源官盛赞年轻员工既雄心勃勃又精通技术,而这正是这家老牌企业亟需的关键技能。为汲取这些新技能,公司高层正积极倾听基层员工的意见,通过跨层级、跨代际的交流,制定最佳行动方案。

“Z世代是伴随着科技成长的一代,他们的成长环境与公司内其他几代人截然不同。”梅西近期接受《财富》杂志采访时表示,“他们带来了全新理念、多元视角与探索精神……他们推动我们不断进步、革新工作方式——我认为这很棒。”

Stripe数据与人工智能主管艾米丽·格拉斯伯格·桑兹(Emily Glassberg Sands)也透露,她正大力招聘应届毕业生加入这家市值达1067亿美元的金融服务公司。这位高管特别指出,Z世代员工精通技术,正推动企业突破现有发展边界。

“实际上,我正在招聘更多应届毕业生——目前以应届博士生为主——数量远超以往,”格拉斯伯格·桑兹去年在《Forward Future》播客节目中表示,“因为他们掌握前沿技能,能带来全新思路,既懂得如何思考,也知道如何运用最新工具。”(财富中文网)

译者:中慧言-王芳

数百万职场人靠大量咖啡熬过工作日,但鲜有人比雀巢首席执行官费耐睿更常光顾办公室的奈斯派索咖啡机。

这家市值2590亿美元的瑞士食品巨头掌门人透露,他每天要喝七到八杯咖啡。

“我只喝黑咖啡,偶尔配块奇巧巧克力。”费耐睿近期接受《纽约时报》采访时表示。喝咖啡已成为他的工作日习惯,他表示浓缩咖啡“对我而言就像零食”,并补充道,自己从未设定咖啡因摄入的截止时间。

这位X世代管理者正依靠咖啡“续命”推动公司大规模转型——美国普通民众每天喝2至3杯咖啡,他的摄入量约为前者的三倍——但真正让他保持警醒、持续精进管理能力的,是Z世代员工。若非如此,他或许早就离职了。

费耐睿向《纽约时报》坦言,雀巢最年轻的员工让他意识到“持续学习”的重要性:“当你停止学习时,就该换一份工作了。”

费耐睿与高露洁-棕榄(Colgate-Palmolive)、Stripe等企业高管一道,公开表示Z世代员工正推动自己不断进步。高管们驳斥了“年轻数字原住民缺乏进取心且要求过高”的刻板印象。事实上,Z世代正以创新思维与开放心态投入工作,同时也在重新定义未来的工作模式。

雀巢公司暂未回应《财富》杂志的置评请求。

费耐睿如何成为食品饮料行业掌舵者

一想到每天要喝八杯咖啡,或许就会让人心跳加速,但咖啡因始终是费耐睿职业生涯的核心助力。

去年9月,这位在食品巨头任职二十年的高管正式出任集团最高管理者。2001年在瑞士取得工商管理硕士学位后,费耐睿以审计师身份加入雀巢。在接下来的23年里,他先后在巴拿马、洪都拉斯和墨西哥担任多个领导职务,并于2024年出任奈斯派索首席执行官。仅一年后,他便执掌整个雀巢集团,旗下拥有奇巧、雀巢咖啡、嘉宝等经典品牌。

经历多年销售疲软后,雀巢股价已较2022年峰值跌去近一半。去年2月,这家包装食品企业公布了逾25年来最疲软的年度有机销售增长率,背后原因是消费者缩减开支。2025年前九个月,雀巢销售额较2024年同期下降了1.9%,至约828亿美元。

业绩疲软促使费耐睿接连做出艰难决策。履新仅一个月后,雀巢便宣布将裁减1.2万个白领岗位与4000个生产及供应链岗位,未来两年全球员工规模将缩减6%。公司在声明中表示,为“提升运营效率”,部分办公室工作将实现自动化。

“这种工作模式显然会减少人力需求,同时也能加快公司发展步伐。”费耐睿告诉《纽约时报》,“这将是一个关于增长的故事:我们会借助人工智能加速发展、优化决策、统筹供应链布局,从而降低库存、减少浪费。”

Z世代员工推动雇主“改变行事方式”

费耐睿并非唯一认可年轻员工价值的企业管理者。

市值达760亿美元的巨头高露洁-棕榄的首席人力资源官萨莉·梅西(Sally Massey)也驳斥了“Z世代只会给职场带来混乱”的错误论调。

这位首席人力资源官盛赞年轻员工既雄心勃勃又精通技术,而这正是这家老牌企业亟需的关键技能。为汲取这些新技能,公司高层正积极倾听基层员工的意见,通过跨层级、跨代际的交流,制定最佳行动方案。

“Z世代是伴随着科技成长的一代,他们的成长环境与公司内其他几代人截然不同。”梅西近期接受《财富》杂志采访时表示,“他们带来了全新理念、多元视角与探索精神……他们推动我们不断进步、革新工作方式——我认为这很棒。”

Stripe数据与人工智能主管艾米丽·格拉斯伯格·桑兹(Emily Glassberg Sands)也透露,她正大力招聘应届毕业生加入这家市值达1067亿美元的金融服务公司。这位高管特别指出,Z世代员工精通技术,正推动企业突破现有发展边界。

“实际上,我正在招聘更多应届毕业生——目前以应届博士生为主——数量远超以往,”格拉斯伯格·桑兹去年在《Forward Future》播客节目中表示,“因为他们掌握前沿技能,能带来全新思路,既懂得如何思考,也知道如何运用最新工具。”(财富中文网)

译者:中慧言-王芳

Millions of professionals power through their workday with copious cups of coffee—but most aren’t dropping by the office Nespresso machine more often than Nestlé CEO Philipp Navratil.

The leader of the $259 billion Swiss food giant revealed he drinks seven or eight cups of joe a day.

“Just black. Sometimes with a KitKat,” Navratil recently told the New York Times. It’s become so routine in his workday that he said an espresso is “a snack for me,” adding that he’s set no cutoff hour for his caffeine intake.

And while the Gen Xer is leaning on coffee to fuel his massive company turnaround effort—drinking around three times as much as the average American pouring two to three cups a day—Gen Z is really who keeps him on his toes, prompting him to constantly grow in his role. Otherwise, he might as well head out the door.

Nestlé’s youngest staffers have taught him the importance of “learning constantly,” Navratil admitted to the Times: “When you stop learning, then it is the moment to move on to another job.”

Navratil joins a vocal cohort of business leaders, including executives from Colgate-Palmolive and Stripe, who say Gen Z employees are pushing them to be better. Executives are resisting the notion that young digital natives are unambitious and too demanding in the workplace. Instead, Gen Zers are stepping into their roles with fresh ideas and an open mindset, while redefining the future of work.

Nestlé didn’t immediately respond to Fortune’s request for comment.

Navratil’s rise to the top of the food and beverage world

While the mere thought of downing eight coffees daily might conjure heart palpitations, caffeine has been at the center of Navratil’s career climb.

Navratil stepped into the top role last September after spending his entire two-decade career at the food giant. After earning his MBA in Switzerland in 2001, Navratil joined Nestlé as an auditor. Over the next 23 years, he climbed to several leadership positions in Panama, Honduras, and Mexico before assuming the Nespresso CEO role in 2024. Just one year later, he became leader of the entire Nestlé lineup, which includes iconic brands like KitKat, Nescafé, and Gerber.

After years of lackluster sales, the company’s stock price is at nearly half of its 2022 peak. Just last February, the packaged foods company reported its weakest annual organic sales growth in more than 25 years, driven by consumers cutting back. And for the first nine months of 2025, Nestlé’s sales fell 1.9% to around $82.8 billion, compared with the same period in 2024.

These sluggish results prompted some tough decision-making from Navratil. Just a month under new leadership, Nestlé announced it would cut 12,000 white-collar jobs and 4,000 manufacturing and supply-chain roles, reducing its global workforce by 6% over the next two years. The company said in a statement some office gigs will be automated as Nestlé seeks “operational efficiency.”

“This way of working will obviously require less people, but it will also speed up the company,” Navratil told the New York Times. “It will be a growth story about how we use AI to grow faster, to make decisions better, to plan throughout the supply chain to have less stock and less waste.”

Gen Z employees are pushing their bosses to ‘do things differently’

Navratil isn’t the only business leader recognizing the value of young employees.

The chief human resources officer at $76 billion giant Colgate-Palmolive, Sally Massey, dispelled the myth that Gen Z only brings chaos to the workplace.

The CHRO credited her young staffers as being ambitious and incredibly tech savvy—critical skills the heritage company is vying for. And to soak in all their new skills, the business’s senior leaders are making a concerted effort to hear out entry-level staffers, exchanging ideas between ranks and generations to create the best action plan possible.

“[Gen Zers] have grown up with technology. They’ve grown up in a very different way than some of the other generations in the organization,” Massey recently told Fortune. “They bring with them new ideas, new perspectives, curiosity … They’re pushing us to get better and to do things differently—I think it’s great.”

Stripe’s head of data and AI, Emily Glassberg Sands, also revealed she’s invested in hiring recent graduates to work at the $106.7 billion financial services company. The executive singled out Gen Z for being tech savvy and pushing the bar on what can be achieved at the business.

“I’m actually hiring more new grads—now, they’re largely new grad PhDs—but more new grads than ever before,” Glassberg Sands said on the Forward Future podcast last year. “Because they have the cutting-edge skills, and they come in with fresh ideas. And they know how to think, and they know how to use the latest tools.”

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