
我如今或许已担任首席执行官一职,但我的高管之路绝非坦途。在我职业生涯早期,我在谷歌(Google)和Android平台推出过产品,之后我(迅速)成长为一家移动初创公司(Tapjoy)的首席产品官,却紧接着陷入了我常称之为“700天的失败”的困境。
直到那时的成功经历让我确信自己已经万事俱备。(哎呀,我大错特错了!)于是,我努力工作,竭尽全力突破每一个创意和策略上的极限,然而,却连续两年每天都以失败告终。我知道这听起来颇具讽刺意味。
这已经是十多年前的事了,现在我可以坦然承认,当时我还尚不具备领导一个涵盖工程、产品和设计等数百人的组织的能力。我难以有效地开展领导工作,但那段充满挑战的时期却成为了我最宝贵的经历之一。
我从那段坎坷的历程中汲取的经验教训为我成为首席执行官奠定了基础,使赋予了我如今领导团队所需的韧性与洞察力。下面让我来谈谈我是如何一步步走到今天这个位置的。
克服冒名顶替综合症
首先,得把这一点说清楚:我有自负心理,而且程度颇深。在描述我职业生涯早期的情况时,时常会提及邓宁-克鲁格效应。由于取得了一些成功,并且得到了我所敬仰之人的初步认可,我的大脑就胡乱地将这些片段性的成功串联起来,做出了一个荒唐的假设,认为自己无所不知,实际上是个专家。而这份自负,也随之膨胀。
这种缺乏自知之明的行为——我曾将其说成是对冒名顶替综合征的抵抗——导致我成为团队糟糕的领导者,也成了同事眼中不称职的合作伙伴。回想自己在领导会议上的表现或管理团队的方式,我不禁感到羞愧。
虽然已经过去了很长时间,我也担任过多个领导职务,然而即便过了这么久,现在分享这些回忆,我还是会感到心痛不已。我当初怎么就没信任过我的同事(他们是各自职能领域的专家),就拿我在公司品牌重塑一事上,公开质疑首席营销官的决定来说吧,因为我对旧标识和颜色情有独钟,所以极力争取保留它。可我对品牌和标识设计又懂什么呢?不管怎么说,他设计的新标识极为出色,一直沿用至今。更糟糕的是,作为产品负责人,我未能与市场同行合作,采纳他们的反馈意见,了解他们为达成销售和业绩目标所需的一切。相反,我把产品路线图牢牢掌控在自己手中,仿佛那是我的私有财产,也只能是我的。我未能成为一个优秀的合作伙伴,这让我逐渐疏远了同事,最终也损害了公司利益。
一位顾问(很可能是受雇来暗中指导我成为更出色的领导者)给了我一些很有见地的建议,并提出了不少发人深省的问题。但我并未采纳他的想法。我至今还记得某次谈话,因为他停顿了一下,盯着我的脸说:“这都是你的错。”
这句话点醒了我。然后,他开始剖析我采取的每一个行动,以及这些行动是如何伤害团队,最终损害公司的。他无需明说,我也知道我们之所以会遇到问题,是因为我忙于指责别人,而未能真正以团队成员的身份挺身而出。我过于关注他人的不足之处,因为这样做远比审视自己的缺点来得容易。真奇怪,这种情况总是会发生。
开始个人重塑
我最终离开了这家公司,因为我意识到,在胜任领导职务之前,我还需要在很多方面不断成长和完善自己。放弃看似巨大的成功,这让我感到恐惧。我还记得自己多少次盯着领英(LinkedIn)页面(时间太长),纠结着该如何更新,不知道该如何描述这次变动,也不知道该如何向询问此事的人解释。各种问题不断在我脑海中浮现。这会影响我的职业生涯吗?未来的潜在雇主会不会看穿这一点,知道我是个骗子?我的朋友们会怎么想?更可怕的是,内心的恶魔将我仅存的一点自尊心吞噬殆尽,让我陷入自我怀疑的深渊,对自己的能力产生了种种质疑。
我经历了个人重塑,磨练了自己作为产品经理的技能,与技术同事一起熟悉业务流程,还探索了之前未曾重视的所有其他职能。我不得不承认自己尚未做好担任领导职务的充分准备,我只是需要更多的经验和历练。
在一家规模较小的初创公司,我亲力亲为,从基础工作做起。更重要的是,我能够对所有从事这项工作的专业人员产生理解和共鸣,并从宏观角度看到这一切是如何相互关联的。另外,我得以回顾过去,意识到自己过去是多么轻易地忽略了不同的同事,以及他们所做出的贡献对组织来说是多么宝贵。
在我担任代表的过程中,我发现到团队获胜所带来的喜悦,也发现大家齐心协力所取得的成就远超我独自一人所能达成的。我对职业发展和职位头衔的渴求逐渐淡化,而作为团队成员,我发现自己能够自由地发挥影响力。
团队里没有“我”
我们团结一致,共同致力于解决客户面临的最大难题,每个人都能发挥自己独特的才能。在我们的共同努力下,我们能够取得超乎想象的成果。认识到自己只是更大拼图中的一块,这让我找到了目标,也填补了之前自我膨胀占据的空洞。
随着我的动机发生转变,再加上对如何继续学习和成长的持续好奇,我的事业也随之自然而然地取得了进步。(我再也不想让自己处于邓宁-克鲁格曲线的前端了。)我越是优先考虑为组织提供支持并成为团队中不可或缺的一员,我就越能被委以重任。
如今,我在培养人才时也秉持这一原则。当我在考虑提拔某位领导者或让其扩大其职责范围时,我寻找的是那些能够将使命、客户、公司和团队放在首位的人。
回首过往的经历,从被推到远超自身准备程度的岗位,到未能成为出色的团队成员,再到让自负占了上风,我不会用任何东西来交换这些经历。它们塑造了如今的我。虽然这些经历在当下是痛苦的,但却是让我受益终身的教训,让我学会了脚踏实地。
人们时常会询问我的职业发展历程——我是如何一步步走到今天这个位置的。事实上,我从未刻意规划。我只是寻找机会加入团队,在力所能及的范围内努力创造影响,并在着手解决问题中找到了目标。首席执行官成为我职业生涯的巅峰,但最终决定我如何到达那里的是这段旅程本身。(财富中文网)
Fortune.com上发表的评论文章中表达的观点,仅代表作者本人观点,不代表《财富》杂志的观点和立场。
译者:中慧言-王芳
我如今或许已担任首席执行官一职,但我的高管之路绝非坦途。在我职业生涯早期,我在谷歌(Google)和Android平台推出过产品,之后我(迅速)成长为一家移动初创公司(Tapjoy)的首席产品官,却紧接着陷入了我常称之为“700天的失败”的困境。
直到那时的成功经历让我确信自己已经万事俱备。(哎呀,我大错特错了!)于是,我努力工作,竭尽全力突破每一个创意和策略上的极限,然而,却连续两年每天都以失败告终。我知道这听起来颇具讽刺意味。
这已经是十多年前的事了,现在我可以坦然承认,当时我还尚不具备领导一个涵盖工程、产品和设计等数百人的组织的能力。我难以有效地开展领导工作,但那段充满挑战的时期却成为了我最宝贵的经历之一。
我从那段坎坷的历程中汲取的经验教训为我成为首席执行官奠定了基础,使赋予了我如今领导团队所需的韧性与洞察力。下面让我来谈谈我是如何一步步走到今天这个位置的。
克服冒名顶替综合症
首先,得把这一点说清楚:我有自负心理,而且程度颇深。在描述我职业生涯早期的情况时,时常会提及邓宁-克鲁格效应。由于取得了一些成功,并且得到了我所敬仰之人的初步认可,我的大脑就胡乱地将这些片段性的成功串联起来,做出了一个荒唐的假设,认为自己无所不知,实际上是个专家。而这份自负,也随之膨胀。
这种缺乏自知之明的行为——我曾将其说成是对冒名顶替综合征的抵抗——导致我成为团队糟糕的领导者,也成了同事眼中不称职的合作伙伴。回想自己在领导会议上的表现或管理团队的方式,我不禁感到羞愧。
虽然已经过去了很长时间,我也担任过多个领导职务,然而即便过了这么久,现在分享这些回忆,我还是会感到心痛不已。我当初怎么就没信任过我的同事(他们是各自职能领域的专家),就拿我在公司品牌重塑一事上,公开质疑首席营销官的决定来说吧,因为我对旧标识和颜色情有独钟,所以极力争取保留它。可我对品牌和标识设计又懂什么呢?不管怎么说,他设计的新标识极为出色,一直沿用至今。更糟糕的是,作为产品负责人,我未能与市场同行合作,采纳他们的反馈意见,了解他们为达成销售和业绩目标所需的一切。相反,我把产品路线图牢牢掌控在自己手中,仿佛那是我的私有财产,也只能是我的。我未能成为一个优秀的合作伙伴,这让我逐渐疏远了同事,最终也损害了公司利益。
一位顾问(很可能是受雇来暗中指导我成为更出色的领导者)给了我一些很有见地的建议,并提出了不少发人深省的问题。但我并未采纳他的想法。我至今还记得某次谈话,因为他停顿了一下,盯着我的脸说:“这都是你的错。”
这句话点醒了我。然后,他开始剖析我采取的每一个行动,以及这些行动是如何伤害团队,最终损害公司的。他无需明说,我也知道我们之所以会遇到问题,是因为我忙于指责别人,而未能真正以团队成员的身份挺身而出。我过于关注他人的不足之处,因为这样做远比审视自己的缺点来得容易。真奇怪,这种情况总是会发生。
开始个人重塑
我最终离开了这家公司,因为我意识到,在胜任领导职务之前,我还需要在很多方面不断成长和完善自己。放弃看似巨大的成功,这让我感到恐惧。我还记得自己多少次盯着领英(LinkedIn)页面(时间太长),纠结着该如何更新,不知道该如何描述这次变动,也不知道该如何向询问此事的人解释。各种问题不断在我脑海中浮现。这会影响我的职业生涯吗?未来的潜在雇主会不会看穿这一点,知道我是个骗子?我的朋友们会怎么想?更可怕的是,内心的恶魔将我仅存的一点自尊心吞噬殆尽,让我陷入自我怀疑的深渊,对自己的能力产生了种种质疑。
我经历了个人重塑,磨练了自己作为产品经理的技能,与技术同事一起熟悉业务流程,还探索了之前未曾重视的所有其他职能。我不得不承认自己尚未做好担任领导职务的充分准备,我只是需要更多的经验和历练。
在一家规模较小的初创公司,我亲力亲为,从基础工作做起。更重要的是,我能够对所有从事这项工作的专业人员产生理解和共鸣,并从宏观角度看到这一切是如何相互关联的。另外,我得以回顾过去,意识到自己过去是多么轻易地忽略了不同的同事,以及他们所做出的贡献对组织来说是多么宝贵。
在我担任代表的过程中,我发现到团队获胜所带来的喜悦,也发现大家齐心协力所取得的成就远超我独自一人所能达成的。我对职业发展和职位头衔的渴求逐渐淡化,而作为团队成员,我发现自己能够自由地发挥影响力。
团队里没有“我”
我们团结一致,共同致力于解决客户面临的最大难题,每个人都能发挥自己独特的才能。在我们的共同努力下,我们能够取得超乎想象的成果。认识到自己只是更大拼图中的一块,这让我找到了目标,也填补了之前自我膨胀占据的空洞。
随着我的动机发生转变,再加上对如何继续学习和成长的持续好奇,我的事业也随之自然而然地取得了进步。(我再也不想让自己处于邓宁-克鲁格曲线的前端了。)我越是优先考虑为组织提供支持并成为团队中不可或缺的一员,我就越能被委以重任。
如今,我在培养人才时也秉持这一原则。当我在考虑提拔某位领导者或让其扩大其职责范围时,我寻找的是那些能够将使命、客户、公司和团队放在首位的人。
回首过往的经历,从被推到远超自身准备程度的岗位,到未能成为出色的团队成员,再到让自负占了上风,我不会用任何东西来交换这些经历。它们塑造了如今的我。虽然这些经历在当下是痛苦的,但却是让我受益终身的教训,让我学会了脚踏实地。
人们时常会询问我的职业发展历程——我是如何一步步走到今天这个位置的。事实上,我从未刻意规划。我只是寻找机会加入团队,在力所能及的范围内努力创造影响,并在着手解决问题中找到了目标。首席执行官成为我职业生涯的巅峰,但最终决定我如何到达那里的是这段旅程本身。(财富中文网)
Fortune.com上发表的评论文章中表达的观点,仅代表作者本人观点,不代表《财富》杂志的观点和立场。
译者:中慧言-王芳
I may be a CEO now, but my executive path has had twists and turns. After launching products at Google and Android early in my career, I grew (quickly) into the role of chief product officer at a mobile startup (Tapjoy)—only to walk straight into what I often think of as my “700 days of failure.”
My success up until then convinced me I was ready. (Boy, was I wrong!) So, I worked hard and pushed every creative and strategic limit I had, and yet, I failed, what felt like daily, for two years straight. Fun, I know.
This was well over a decade ago, and I’m now comfortable to admit that I wasn’t ready to lead an organization of hundreds across engineering, product, and design. I struggled to lead effectively, but that challenging period became one of my most valuable experiences.
The lessons I learned from that windy stretch of road laid the groundwork for my journey to becoming a CEO, equipping me with the resilience and insight I needed to lead with confidence today. Let’s unpack how I got here.
Getting past imposter syndrome
First, let’s get this out of the way: I had an ego, and an unnecessarily large one at that. I often refer to the Dunning-Kruger effect when describing where I was early in my career. Having had a handful of successes under my belt, and initial respect from folks I looked up to, my brain connected some dots and made a wild assumption that I knew everything and was, in fact, an expert. And my ego? Inflated.
This lack of self-awareness—that I pawned off as not giving in to imposter syndrome—led me to be a poor leader for my team and a terrible partner to my peers. Thinking back on how I showed up to leadership meetings or operated my team makes me cringe.
It’s been a long time and I’ve served in multiple leadership positions since then, yet even after such time has passed, sharing these memories now, I can’t help but die a little inside. How I failed to trust my peers (experts in their own functions)—like when I openly challenged our CMO on rebranding our company, fighting so hard to keep an old logo and color because I was so attached to it. What did I actually know about brand and logo design? For what it’s worth, the new logo he created was fabulous and has held to this day. Worse, as the product leader, I didn’t partner with my go-to-market counterparts to incorporate their feedback on what they needed to sell and hit their numbers. Instead, I controlled the roadmap as if it were mine, and only mine. My inability to be a good partner led me to slowly alienate my colleagues, and ultimately it hurt the company.
An advisor (who was, in all likelihood, hired to stealthily coach me into being a better leader) provided thoughtful nudging and offered probing questions. But his ideas weren’t getting through. I can still remember a particular conversation because he paused, stared me in the face, and said, “This is all your fault.”
That woke me up. He then proceeded to break down every action I was taking and how it hurt the team and, ultimately, the business. He didn’t need to say it, but I knew we were facing problems because I was too busy blaming others as opposed to actually showing up as a teammate. I was too focused on other peoples’ flaws because it was easier than seeing my own. Funny how that happens.
Embarking on a personal rebuild
I eventually departed the company, realizing that there was still a lot of growing I needed to do before operating in a leadership role like that one. To walk away from what looked like massive success on the outside was terrifying. I remember the number of times I stared (for way too long) at my LinkedIn, debating how to update it, not sure how to frame the move or what to tell people who asked about it. Questions kept running through my mind. Would this tank my career? Would future potential employers see through this and know I was a fake? What would my friends think? It was even more terrifying to face my inner demons that took whatever ego I had and turned it into a pit of self-doubt, questioning my capabilities at every corner.
I went through a personal rebuild, honing my skills as a product manager, learning the ropes with my technical counterparts, and exploring all the other functions I had previously disregarded. I had to admit to myself that I was not ready for the role I had been in, and I simply needed experience and more exposure.
At a smaller startup, I got my hands on everything and got down to basics. More importantly, I was able to build understanding and empathy for all the professionals who did this work and see from a bird’s-eye view how it all fit together. Separately, I was able to look back in time and realize how much I took different people for granted and how valuable their contributions were to the organization.
As I put in reps, I found joy in winning as a team and accomplishing more together than anything I could have ever done as an individual. My hunger for career growth and job titles fell into the background, and I found freedom in the impact I could have as a team member.
There’s no ‘I’ in team
Together, we would charge forward on solving the biggest problems for our customers, with everyone bringing their unique talents to the table. And together, we’d unlock outcomes far greater than anything we could imagine. Understanding my role as a piece of the bigger puzzle gave me purpose, filling the hole my ego previously occupied.
With those shifts in motivation, paired with continuous curiosity about how I could continue to learn and grow, I naturally found my career progressing. (I never want to find myself on the front end of that Dunning-Kruger curve again.) The more I prioritized supporting the organization and being a valuable member of the team, the more I was thrust into bigger roles.
I carry this principle with me when I look to grow talent as well today. When I champion individual leaders for promotions or role expansions, I look for people who are prioritizing the mission, the customer, the company, and the team.
Looking back on my experiences, from being put into roles far ahead of when I was ready, failing to be a great teammate, and letting my ego get the better of me, I wouldn’t trade those experiences for anything. They shaped the leader I am today. They were painful in the moment, but lifelong lessons that ground me.
People often ask about my career journey—how I guided my path to where I am today. The truth is, I didn’t guide it. I found teams to be a part of, worked to create impact wherever I could, and found purpose in the problems I set out to solve. The CEO role became the destination, but it was ultimately the journey that defined how I got there.
The opinions expressed in Fortune.com commentary pieces are solely the views of their authors and do not necessarily reflect the opinions and beliefs of Fortune.