花旗女掌门人对抵制集团改革的员工说：“要么上车，要么离开”
花旗集团首席执行官简·弗雷泽坚定地表示，改变的时刻已到，还呼吁员工开始朝同一个方向努力，否则就离开。
在此之前，2021年接任花旗掌门的弗雷泽宣布了一系列变革，目标是缩小业务方面与竞争对手的差距。
她希望企业更加灵活：层级扁平化，加快决策速度，提升个人责任感。
然而，尽管重振花旗股票的举措可能受股东欢迎，过去三年里股价确实基本稳定，然而随之而来的裁员却会让不少人不快。
9月中旬弗雷泽宣布重大调整时承认，削减开支很艰难。
在美国消费者新闻与商业频道（CNBC）获得的一份致员工的备忘录中她表示：“我们将告别一些非常有才华又勤奋的同事。”
不管怎样，留在公司的员工还有一些工作要做，毕竟弗雷泽希望得到员工的支持。
据英国《金融时报》（Financial Times）报道，弗雷泽在一次全公司电话会议上对花旗24万名员工说：“上车吧。我们对本银行的前途非常看好，前进的车速会很快。”
该报道称弗雷泽还补充道：“要精简，争取赢得客户，实现变革，要么就离开。”
对于《财富》杂志的置评请求，花旗集团没有回应。
一些员工已经选择追随。一位员工告诉《金融时报》，“她做的事很符合逻辑，因为公司业务的成本确实太高，需要调整到合适的水平。”
然而在一些在职员工看来，仍有一些问题未解决。据报道，不少知名人士即将离职，其中包括花旗投资银行战略和机构客户组负责人帕科·伊巴拉，其中一些岗位尚未确定接替者。
将花旗提升到“新水平”
尽管弗雷泽计划中某些部分仍属保密，比如裁员具体人数，不过花旗银行的员工对于变化应该不会吃惊。
这位执掌美国第三大银行的领导者一直承诺创新。
2020年弗雷泽被任命为新任首席执行官时曾告诉《财富》杂志：“我认为这是回顾的机会，要勇于提问，‘一些现状的根源在哪，如何转化为实际跨越的机会，带领花旗提升到全新水平？’
“然后，如何激励银行上下共同为之努力？我在私人银行、抵押贷款，还有墨西哥业务中都曾践行。很高兴能在花旗尝试。”
2022年《财富》全球最具影响力的商界女性排行榜上，弗雷泽名列第三，她可能注定让人耳目一新：她是华尔街第一位女性首席执行官，曾自我怀疑，还说自己是兼职并不会扼杀职业生涯的实证。
在弗雷泽领导下，花旗集团似乎也在彻底调整之前美国以外地区的业务体系。
此前，花旗曾努力以本地银行家的身份融入各地业务，交由不同的高管领导。
截至9月，情况已经出现变化。今年埃内斯托·托雷斯·坎图被任命为花旗国际部主管，负责美国之外的100个地区。（财富中文网）
译者：夏林
花旗集团首席执行官简·弗雷泽坚定地表示，改变的时刻已到，还呼吁员工开始朝同一个方向努力，否则就离开。
在此之前，2021年接任花旗掌门的弗雷泽宣布了一系列变革，目标是缩小业务方面与竞争对手的差距。
她希望企业更加灵活：层级扁平化，加快决策速度，提升个人责任感。
然而，尽管重振花旗股票的举措可能受股东欢迎，过去三年里股价确实基本稳定，然而随之而来的裁员却会让不少人不快。
9月中旬弗雷泽宣布重大调整时承认，削减开支很艰难。
在美国消费者新闻与商业频道（CNBC）获得的一份致员工的备忘录中她表示：“我们将告别一些非常有才华又勤奋的同事。”
不管怎样，留在公司的员工还有一些工作要做，毕竟弗雷泽希望得到员工的支持。
据英国《金融时报》（Financial Times）报道，弗雷泽在一次全公司电话会议上对花旗24万名员工说：“上车吧。我们对本银行的前途非常看好，前进的车速会很快。”
该报道称弗雷泽还补充道：“要精简，争取赢得客户，实现变革，要么就离开。”
对于《财富》杂志的置评请求，花旗集团没有回应。
一些员工已经选择追随。一位员工告诉《金融时报》，“她做的事很符合逻辑，因为公司业务的成本确实太高，需要调整到合适的水平。”
然而在一些在职员工看来，仍有一些问题未解决。据报道，不少知名人士即将离职，其中包括花旗投资银行战略和机构客户组负责人帕科·伊巴拉，其中一些岗位尚未确定接替者。
将花旗提升到“新水平”
尽管弗雷泽计划中某些部分仍属保密，比如裁员具体人数，不过花旗银行的员工对于变化应该不会吃惊。
这位执掌美国第三大银行的领导者一直承诺创新。
2020年弗雷泽被任命为新任首席执行官时曾告诉《财富》杂志：“我认为这是回顾的机会，要勇于提问，‘一些现状的根源在哪，如何转化为实际跨越的机会，带领花旗提升到全新水平？’
“然后，如何激励银行上下共同为之努力？我在私人银行、抵押贷款，还有墨西哥业务中都曾践行。很高兴能在花旗尝试。”
2022年《财富》全球最具影响力的商界女性排行榜上，弗雷泽名列第三，她可能注定让人耳目一新：她是华尔街第一位女性首席执行官，曾自我怀疑，还说自己是兼职并不会扼杀职业生涯的实证。
在弗雷泽领导下，花旗集团似乎也在彻底调整之前美国以外地区的业务体系。
此前，花旗曾努力以本地银行家的身份融入各地业务，交由不同的高管领导。
截至9月，情况已经出现变化。今年埃内斯托·托雷斯·坎图被任命为花旗国际部主管，负责美国之外的100个地区。（财富中文网）
译者：夏林
Citigroup CEO Jane Fraser has firmly signaled it’s time for change and has called on her staff to start pulling in the same direction or go their separate way.
It comes after Fraser, who took the top job at the firm in 2021, announced a raft of changes to narrow the gap between her business and those of her rivals.
She wants to make the business more agile: flattening hierarchies, speeding up decision-making and increasing individual accountability.
However, although moves to reinvigorate Citigroup’s stock—which have virtually flatlined over the past three years—may prove popular with shareholders, an accompanying cut to jobs will be less so.
Announcing the shake-up in mid-September, Fraser acknowledged the cuts would be tough.
“We’ll be saying goodbye to some very talented and hardworking colleagues,” she said in a memo to staff obtained by CNBC.
However, for those still at the company, there’s work to be done—and Fraser wants buy-in from her staff.
“Get on board. We have incredibly high ambitions for this bank and, the train, it’s gonna move fast,” Fraser told Citigroup’s 240,000 employees during a company-wide call, according to the Financial Times.
Fraser reportedly added: “So lean in, help us win with clients, help us deliver the changes, or get off the train,” according to those who heard the remarks.
Citigroup did not respond to Fortune’s request for comment.
Some staffers are already on board. One told the Financial Times there’s “there’s lots of logic to what she is doing, because we were just running too much cost in this business and we need to get to the right place.”
Question marks do hang in the air for some current staffers. A raft of high-profile names are reportedly leaving the business—including Paco Ybarra, who heads the company’s investment banking strategy and its institutional client group—and some have not been replaced.
Taking Citi to a ‘different level’
Although some parts of Fraser’s plan remain under wraps—like the number of job cuts—staff will not be surprised that change has come to Citibank.
The boss of America’s third-biggest bank has always promised innovation would be in the cards.
When Fraser was named incoming CEO in 2020, she told Fortune: “I think it’s going back and saying, ‘What are some of the root causes and then how do you turn that into an opportunity to really leapfrog and take the bank to a different level?’
“And then how do you galvanize the organization to work toward that? I did that with the private bank, did that with mortgages, did that in Mexico. And I’m excited to do it here too.”
Fraser, named No. 3 on Fortune‘s 2022 Most Powerful Women list, was perhaps destined to be a breath of fresh air: She was the first female CEO on Wall Street, she’s had feelings of self-doubt, and she says she’s proof that working part-time doesn’t kill your career.
Under Fraser, Citigroup is also seemingly waving goodbye to its regional system outside of the U.S.
Previously Citi had sought to embed itself in each of its locations as a local banker, with various executives heading up these divisions.
As of September, that’s no longer the case. Ernesto Torres Cantú was named Citi’s Head of International this year, overseeing the 100 territories outside of the U.S.
