万豪国际集团

排名：7

万豪国际集团（Marriott）为员工提供了与管理层沟通的各种机会。在世界各地的万豪产业，员工均有机会在每次轮班开始时召开的日常站立会议上提出问题、分享最佳做法，以及宣布个人的动态。这些会议提供持续的客户服务标准培训，每个培训都有一个以万豪不同品牌命名的主题名称，例如“每日列队”和“每日问候”等。这家公司大多数物业在每月都召开部门会议，以及月度或季度员工联谊会。员工在会上可以提出问题，也可以就任何话题提供反馈。

Marriott

7

Marriott provides its associates with a variety of formal opportunities to communicate with management. At every Marriott property worldwide, associates have the chance to ask questions, share best practices and personal news, and raise concerns with managers and their fellow associates during brief daily stand-up meetings held at the beginning of each shift. These meetings, which provide ongoing training of guest service standards, have a themed name in each of Marriott's brands, such as the "Daily Line Up" or "Daily Hello." Most properties also conduct monthly departmental meetings and either monthly or quarterly associate rallies, during which associates may ask questions and provide feedback on any topic.