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购物保卫?商场监护?见识下机器人的新角色

购物保卫?商场监护?见识下机器人的新角色

Emily Price 2019-01-20
这种机器人可以长时间工作,最重要的使命是保证商店内过道安全。

如果你经常去连锁超市Giant Food Stores购物,那么在下次去的时候可能会有意外发现:机器人。

与国际零售集团皇家阿霍德德尔海兹美国子公司(Ahold Delhaize USA)旗下服务公司Retail Business Services、Giant,还有电子技术服务商捷普集团(Jabil)子公司Badger Technologies在宾夕法尼亚州共同开展试点项目之后,Giant Food Stores推出名为“马蒂”的自动化机器人。这种机器人可以长时间工作,最重要的使命是保证店内过道安全。

“将实验室里的机器人和人工智能应用在店里非常令人兴奋,客户在试点门店的反馈让我们很激动。”Giant Food Stores的总裁尼古拉斯·拜泰姆称,“同事们努力与很棒的合作方协力推动,将创新变为现实。”

据《华盛顿邮报》报道,马蒂的背面写着:“本店由马蒂监控,保障您的安全。马蒂是自动机器人,通过图像捕捉技术向店内员工汇报液体泄漏、碎屑残渣和其他潜在的(地面)危险,改进您的购物体验。”

马蒂将进驻Giant Food Stores在弗吉尼亚、西弗吉尼亚、马里兰和宾夕法尼亚四个州的172家门店。马蒂将“涌入”各店,未来六个月里每家店都会有自己的机器人。

马蒂不会做清洁工作,具体由门店员工负责。只要监测到问题,马蒂会立即通知员工。在巡视过道的同时,马蒂也会查看哪些商品缺货。

马蒂不是唯一一款将进驻超市的机器人。零售巨头沃尔玛(Walmart)最近宣布,计划在旗下大量门店配置扫地机器人。沃尔玛还在测试用机器人监控库存。(财富中文网)

译者:Pessy

审校:夏林

If you shop at Giant Food Stores you might encounter something a little unexpected next time you shop: a robot.

After a pilot program by Ahold Delhaize USA services company Retail Business Services, Giant, and Jabil subsidiary Badger Technologies in Pennsylvania, the grocery chain is starting to roll out an autonomous robot named Marty. He’ll work long hours with one mission in mind—to keep the store aisles safe.

“Bringing robotics and A.I. from a research lab to the sales floor has been a very exciting journey, and we were thrilled by the customer response in our pilot stores,” said Nicholas Bertram, president of Giant Food Stores. “Our associates have worked hard to bring this innovation to life with amazing partners.”

A message on the back of the robot reads, “This store is monitored by Marty for your safety. Marty is an autonomous robot that uses image capturing technology to report spills, debris and other potential hazards to store employees to improve your shopping experience,” The Washington Post reports.

Marty is expected to make an appearance at all of Giant Food Stores’ 172 locations across Virginia, West Virginia, Maryland, and Pennsylvania. The robots are expected to arrive in “waves” with every store receiving its own Marty within the next six months.

Marty himself won’t do any of the cleaning—that job will still be handled by human employees. Instead, he’ll page employees when he detects an issue. While he’s rolling through the aisles, he’ll also be on the lookout for out-of-stock items.

And he’s not the only robot headed to a store near you. Walmart recently announced plans to deploy floor-scrubbing robots in a number of its stores. It has also tested robots in stores to monitor inventory.

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