结果 = 时间 + 实体存在
这种公式实际是工业经济时代的产物。在工业经济时代，个人被当作可以替换的工厂部件对待。而在创意经济时代，新的公式应该是：结果 = 结果。句号。
You've dished it out before, and you've taken it.
• "Well, good morning. Nice of you to finally join us!"
• "He's always taking long lunches."
• "Wish I could leave at 4:30 every day...must be nice!"
• "Is he ever at his desk?"
• "Sure must be great to work from home every Friday."
• "Seems like she uses all her sick days to go shopping."
• "Oh, she's home with a sick kid...again. I need to get myself a kid."
Do any of these phrases sound familiar? We call this "sludge."
Sludge is the workplace chatter that reinforces the idea that people can't be trusted with autonomy. We identified sludge as one of the most powerful and persistent barriers to a productive, creative, and fulfilling workplace when we were developing the Results-Only Work Environment (ROWE). Sludge can be mean-spirited gossip or even friendly banter. We sludge (it's a noun and a verb) for many reasons, but it's ultimately meant to either directly or indirectly shame a coworker for not approaching work the way it's "supposed" to be approached.
Sludge is a powerful force in maintaining the status quo and implies that work only happens at the office between the hours of 9 a.m. and 5 p.m. It follows the formula:
Results = Time + Physical Presence.
That formula is a relic of an industrial economy that treated individuals as interchangeable factory parts. In the creative economy, the new formula is: Results = Results. Period.
It's hard to believe that this is still a revolutionary concept. Leaders might say they want the full imagination, energy, and passion of every person in the organization, but they do little to clear out the toxic sludge that reinforces the idea that anyone who operates outside of the prescribed norms is either goofing off or taking advantage of the system. In a results-only work environment, every employee has equal parts autonomy and accountability. Own your work and get it done like an adult. It's that simple.
The dusty workplace of old may be slowly crumbling, but even those of us with the best intentions still have some toxic tendencies that keep the factory mentality alive. Here are three things you can do to clean it out of your lives.
1. Listen for sludge
At first, you'll hear the obvious. You'll hear what seems to be an innocent comment from a coworker ("How nice of you to join us today.") and you'll recognize it as sludge. Then you'll recognize in yourself what we call a "back sludge" conversation (as in, sludging behind someone's back). This is the sludge that's spewed about a co-worker who isn't within earshot:
One coworker: "How is Steve getting a promotion? He's never even here."
Another coworker: "I know and when he is here, he takes long lunches and comes in late."
You: "And what about the jogs he takes after his long lunches on Tuesdays? That's getting ridiculous."
The more you listen for sludge, the more you'll start to hear all of the subtle versions of it not just around you, but from you.