“巧克力制作师”是一个很宽泛的工作头衔，从确定配方和生产计划的公司领导，到负责切碎水果、混合巧克力原浆和其它配料的生产助理。他们有些人同时也是酒店或高级餐厅的糕点师，也有些为小型巧克力店服务。跨国企业嘉吉可可和巧克力公司（Cargill Cocoa & Chocolates）的发言人说，他们公司巧克力制作师的工作是开发新的配方，为客户和企业主提供培训，为包括一些大型食品生产商在内的客户答疑解难。嘉吉的巧克力制作师也可能会去海外参加交易会等活动，做一些现场展示。
Chocolatier is a catchall job title that could mean many things, from the head person who creates recipes and directs plans for production, to the assistant who chops fruits and measures raw chocolate and other ingredients. Some work as part of a team of pastry chefs in a hotel or major restaurant, others work for small shops. At multinational Cargill Cocoa & Chocolates, the chocolatier develops new recipes, teaches classes to clients, including business owners, and troubleshoots with customers, which include major food makers. A Cargill chocolatier may also oversee demonstrations at trade shows and events, a spokeswoman says.