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专栏 - 人间烟火

自我意识:提高领导情商的关键

查大伟 2014年09月26日

查大伟(David Chard)是一位领导力培养顾问,在亚太地区拥有30年的从业经验。作为联心管理顾问有限公司(EngagingMinds)的创始人,他全身心致力于通过领导力和领导策略实现个人和组织向敬业型转变。他普通话流利,经常来往中国。他的联系方式是:info@engagingminds.biz
在过去,一位领导者可能仅凭智商和专业技能就可以应付管理。而在当今日趋复杂的世界,人们对领导者的标准也水涨船高;如果想要赢得别人的尊重,领导者就需要不断提高自己的情商。

    “如果你没有足够的情商,没有自我意识,不能克服负面情绪,没有同理心也没有良好的人际关系,那么,无论你的智商多高,你都不会取得多么大的成就。”

    ——丹尼尔•戈尔曼

    “决定你能否从事某一行业的主要因素是智商。但是,在你入行之后,决定你能否成功的更重要因素是情商。这是因为,你的工作表现取决于你如何处理工作关系,而如何处理工作关系取决于情商。”

    ——丹尼尔•戈尔曼

    根据最近一项对斯坦福商学院顾问委员会(Stanford Graduate School of Business Advisory Council)成员的调查,75人均将自我意识列为成功领导者最为重要的一项能力。作为领导者,需要了解自己的脾性,扬长避短。自我意识关系到分辨自身特有的习性,而领导者往往将这种特性视为理所当然,可实际上只是特例。

    自我意识对于领导者尤为关键,也是情商权威专家丹尼尔•戈尔曼博士认定的情商的五大维度之一。在过去,一位领导者可能仅凭智商和专业技能就可以应付管理。而在当今日趋复杂的世界,人们对领导者的标准也水涨船高;如果想要赢得别人的尊重,领导者就需要不断提高自己的情商。

    如果你以前对所谓的“情商”不甚了解,那么我强烈建议你阅读本文,因为这对你将非常重要!

    戈尔曼认定的情商的五个维度为:

    1. 自我意识:也就是对自身的了解

    2. 自我调节:控制自己的行为和情绪

    3. 自我激励:知晓什么能够和不能激励自己

    4. 同理心:能对别人的心态感同身受并认同别人的努力

    5. 社交能力:能在任何情况下与他人达成默契

    我们认为,在科尔曼认定的五大维度中,自我意识是万能之钥,另外四种最终均取决于自我意识。

    “If your emotional abilities aren't in hand, if you don't have self-awareness, if you are not able to manage your distressing emotions, if you can't have empathy and have effective relationships, then no matter how smart you are, you are not going to get very far.

    Daniel Goleman

    “IQ is a major factor in deciding which profession you can get into. But once you are in that field, emotional intelligence emerges as a much stronger predictor of who will be most successful, because it is how we handle ourselves in our relationships that determines how well we do once we are in a given job.”

    Daniel Goleman

    A recent survey of 75 members of the Stanford Graduate School of Business Advisory Council rated self-awareness as the most important capability for leaders to develop. Executives need to know where their natural inclinations lie in order to boost them or compensate for them. Self-awareness is about identifying their own personal idiosyncrasies — the characteristics that executives take to be the norm-- but actually represent the exception.

    Self-awareness is indeed very important for leaders, and is one of the five dimensions of “Emotional Intelligence” identified by Dr. Daniel Goleman, a leading expert on the subject of “EQ.” In the old days, perhaps a person in a position of responsibility could survive solely on the basis of their “IQ” and professional expertise. But in the complex world we now live in, where people have increasingly higher standards for those they follow, leaders are expected to continuously develop their EQ if they are to earn the respect of others.

    Never heard of “Emotional Intelligence or “EQ?” Then I suggest that this article is going to be important for you!

    Goleman’s 5 Dimensions of Emotional Intelligence include:

    1. Self-awareness: literally ‘knowing yourself’

    2. Self-regulation: managing yourself and your moods

    3. Motivation: knowing what motivates you and what does not

    4. Empathy: the ability to experience others as legitimate and valuable and identify with their struggles

    5. Social skills: the ability to build rapport with others, whenever needed

    We claim that Self Awareness is the ‘master key’ to Emotional Intelligence and that the other four of Goleman’s EQ elements all ultimately link back to Self-Awareness.

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