
Anthropic发布了旗下热门聊天机器人Claude的全新衍生产品Claude Tag,该工具可在企业内部的Slack上运行,化身企业虚拟员工,为团队完成各种任务。
该产品与Anthropic旗下热门的代理式产品Claude Code、Cowork定位相近。员工向Claude Tag下达任务指令后,机器人会自动将任务拆解为多个执行步骤并独立推进,最终通过Slack向团队交付成果。Anthropic表示,Claude Tag专为企业场景设计,支持全体员工共用一个Claude“身份”,这意味着所有员工均可使用同一工具开展协作,未完成的任务也可在同事间交接。
“我们将Claude Tag视作Claude Code的迭代升级,”Anthropic负责Claude Code与Cowork的产品主管凯特·吴(Cat Wu)对《财富》杂志表示,“Claude Code、Cowork和聊天功能均偏向单人使用场景,而Claude Tag则专为多人交互协作而设计。当Claude Tag在频道中运行时,所有人都能查看其工作过程,随时介入、调整任务方向。”
随着时间的推移,该工具会逐步熟悉所嵌入的企业情况。Anthropic称,员工无需每次下达任务都重复交代业务背景,机器人能快速跨渠道掌握公司信息。凯特·吴透露,在Anthropic内部,产品团队提交的代码变更中,已有65%由Claude Tag完成审核与整合。
此次产品发布是Anthropic进军企业级市场整体战略的一环。公司预计今年启动首次公开募股(IPO),正在积极拓展企业客户——与直接面向消费者的业务相比,企业客户代表着更可预期、可持续的收入来源。
尽管面临来自OpenAI等人工智能实验室以及谷歌等科技巨头的激烈竞争,Anthropic近期市场份额仍稳步提升。Ramp于5月发布的人工智能指数(基于超5万家美国企业的支出数据)显示,Anthropic的企业渗透率首次超越OpenAI:34.4%的企业付费使用其服务,而OpenAI的这一比例为32.3%。Anthropic的代理式编码工具Claude Code是这一转变的核心推手。
企业采用差距
部分企业在庞大的组织架构中推进人工智能融入工作流程时面临重重阻力。采用滞后的原因包括:员工培训不足;企业数据分散在各业务团队,难以整合;公司敏感数据访问与泄露方面的安全顾虑。Anthropic希望通过Claude Tag简化产品,并将其嵌入企业日常办公平台中,以化解上述痛点。
针对安全顾虑,Anthropic表示Claude Tag访问敏感数据、调用专项工具的权限可实现“严格限定”。系统管理员可明确指定Claude可调用的工具、可读取的信息与记忆,同时划定可用频道范围。此举能避免Claude跨团队越权调用工具、读取记忆——例如,人力资源团队使用的Claude不会向工程团队传递信息,反之亦然。
“如果处理人事数据这类高度敏感数据,你还可以通过私信与Claude Tag沟通……这样就能确保敏感信息不外泄。”凯特·吴补充道。
管理员还可针对单个频道和整个企业设置词元消耗上限,这一设计意在缓解企业对人工智能工具使用成本的担忧。
Claude Tag还具备“环境感知”功能,可主动向员工同步企业内部各类信息,并跟进搁置的讨论帖子或任务。该产品初期仅面向Claude企业版、团队版用户开放Slack内测预览,后续将逐步放开使用权限。
凭借这款新产品,Anthropic将同时对标已推出虚拟员工类工具的初创企业与科技巨头。Claude Tag还将直接与Salesforce旗下Slackbot以及Viktor等人工智能初创公司的同类产品展开竞争。(财富中文网)
译者:中慧言-王芳
Anthropic发布了旗下热门聊天机器人Claude的全新衍生产品Claude Tag,该工具可在企业内部的Slack上运行,化身企业虚拟员工,为团队完成各种任务。
该产品与Anthropic旗下热门的代理式产品Claude Code、Cowork定位相近。员工向Claude Tag下达任务指令后,机器人会自动将任务拆解为多个执行步骤并独立推进,最终通过Slack向团队交付成果。Anthropic表示,Claude Tag专为企业场景设计,支持全体员工共用一个Claude“身份”,这意味着所有员工均可使用同一工具开展协作,未完成的任务也可在同事间交接。
“我们将Claude Tag视作Claude Code的迭代升级,”Anthropic负责Claude Code与Cowork的产品主管凯特·吴(Cat Wu)对《财富》杂志表示,“Claude Code、Cowork和聊天功能均偏向单人使用场景,而Claude Tag则专为多人交互协作而设计。当Claude Tag在频道中运行时,所有人都能查看其工作过程,随时介入、调整任务方向。”
随着时间的推移,该工具会逐步熟悉所嵌入的企业情况。Anthropic称,员工无需每次下达任务都重复交代业务背景,机器人能快速跨渠道掌握公司信息。凯特·吴透露,在Anthropic内部,产品团队提交的代码变更中,已有65%由Claude Tag完成审核与整合。
此次产品发布是Anthropic进军企业级市场整体战略的一环。公司预计今年启动首次公开募股(IPO),正在积极拓展企业客户——与直接面向消费者的业务相比,企业客户代表着更可预期、可持续的收入来源。
尽管面临来自OpenAI等人工智能实验室以及谷歌等科技巨头的激烈竞争,Anthropic近期市场份额仍稳步提升。Ramp于5月发布的人工智能指数(基于超5万家美国企业的支出数据)显示,Anthropic的企业渗透率首次超越OpenAI:34.4%的企业付费使用其服务,而OpenAI的这一比例为32.3%。Anthropic的代理式编码工具Claude Code是这一转变的核心推手。
企业采用差距
部分企业在庞大的组织架构中推进人工智能融入工作流程时面临重重阻力。采用滞后的原因包括:员工培训不足;企业数据分散在各业务团队,难以整合;公司敏感数据访问与泄露方面的安全顾虑。Anthropic希望通过Claude Tag简化产品,并将其嵌入企业日常办公平台中,以化解上述痛点。
针对安全顾虑,Anthropic表示Claude Tag访问敏感数据、调用专项工具的权限可实现“严格限定”。系统管理员可明确指定Claude可调用的工具、可读取的信息与记忆,同时划定可用频道范围。此举能避免Claude跨团队越权调用工具、读取记忆——例如,人力资源团队使用的Claude不会向工程团队传递信息,反之亦然。
“如果处理人事数据这类高度敏感数据,你还可以通过私信与Claude Tag沟通……这样就能确保敏感信息不外泄。”凯特·吴补充道。
管理员还可针对单个频道和整个企业设置词元消耗上限,这一设计意在缓解企业对人工智能工具使用成本的担忧。
Claude Tag还具备“环境感知”功能,可主动向员工同步企业内部各类信息,并跟进搁置的讨论帖子或任务。该产品初期仅面向Claude企业版、团队版用户开放Slack内测预览,后续将逐步放开使用权限。
凭借这款新产品,Anthropic将同时对标已推出虚拟员工类工具的初创企业与科技巨头。Claude Tag还将直接与Salesforce旗下Slackbot以及Viktor等人工智能初创公司的同类产品展开竞争。(财富中文网)
译者:中慧言-王芳
Anthropic has released a version of its popular chatbot Claude that operates like a virtual employee. Claude Tag, the new product, works across organizations within Slack to complete various tasks for teams.
The product is similar to Anthropic’s popular agentic offerings Claude Code and Cowork. After an employee directs Claude Tag to complete a task, the bot will break that down into stages and work through them independently—delivering the final result to a team via Slack. Anthropic says Claude Tag has been designed with enterprises in mind and has features that let all members of a company access a single Claude “identity,” meaning all employees can collaborate with the same tool and hand off half-finished tasks to one another.
“We see Claude Tag as an evolution of Claude Code,” Cat Wu, Anthropic’s head of product for Claude Code and Cowork, told Fortune. “Claude Code, Cowork, and chat are very single-player, whereas Claude Tag is built to be interactive and multiplayer. When Claude Tag works in a channel, everyone can see it, and everyone can jump in, engage, and steer it in the right direction.”
The tool also learns from the company it’s embedded in over time. Anthropic says the bot can get up to speed on company information across channels without every user having to explain the context of each task. Within Anthropic, Claude Tag is already approving and incorporating 65% of the code changes the product team submits, according to Wu.
The release is part of a larger push into the enterprise market from Anthropic. As the company heads toward a likely IPO this year, the lab has been keen to court enterprise customers, who represent a more predictable and sustainable revenue base than direct consumer use.
Anthropic has been making recent gains in the market despite fierce competition from fellow AI labs like OpenAI and Big Tech companies such as Google. According to Ramp’s May AI Index, which draws on corporate spending data across more than 50,000 U.S. companies, Anthropic had pulled ahead of OpenAI in business adoption for the first time, with 34.4% of firms paying for its services against OpenAI’s 32.3%. Claude Code, Anthropic’s agentic coding tool, was the primary driver of that shift.
The enterprise adoption gap
Some enterprises have been struggling to integrate AI into workflows across sprawling organizations. Among the reasons cited for the adoption lag are a lack of employee training; a struggle to consolidate company data often spread across siloed teams; and safety concerns about access to and leaking of sensitive company data. With Claude Tag, Anthropic hopes to ease some of these burdens by simplifying the product and embedding it where companies already operate day-to-day.
In response to the safety concerns, Anthropic says Claude Tag’s access to sensitive data and task-specific tools can be “very tightly scoped.” System administrators can specify which tools, information, and memories Claude should have access to and in which channels. This prevents Claude accessing the wrong tools and the wrong memories across teams. For example, a Claude used by the HR team won’t pass on information to the engineering team and vice versa.
“If you’re handling very sensitive data, such as personnel data, you can also DM Claude Tag … So you can be confident that sensitive information doesn’t leak,” Wu added.
Administrators can also set limits for token spend, both for individual channels and the organization—likely an attempt to ease some of the simmering concerns about the cost of AI tools.
Claude Tag also has an “ambient” behavior feature that allows the bot to proactively keep employees updated with information across the organization and follow up on threads or tasks that have been forgotten. The product will initially be released as a research preview on Slack for Claude Enterprise and Claude Team users, with further plans to expand access.
With the new release, Anthropic is taking on both startups and Big Tech companies that have already released tools that work like virtual employees. The offering will more directly challenge tools like Salesforce’s Slackbot and AI startups like Viktor.