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苹果公司计划将人工智能团队从圣迭戈迁往奥斯汀,多数员工不愿意

苹果公司计划将人工智能团队从圣迭戈迁往奥斯汀,多数员工不愿意

Mark Gurman, 彭博社 2024-01-19
不少员工有可能因为拒绝搬迁而被解雇。

苹果公司首席执行官蒂姆·库克。图片来源:JOSH EDELSON/AFP VIA GETTY IMAGES

据知情人士透露,苹果公司(Apple Inc.)计划关闭位于美国加利福尼亚州圣迭戈的一个人工智能运营团队(团队运营人数多达121人),导致许多员工面临被解雇的风险。

知情人士表示,数据操作注释团队(Data Operations Annotations)在今年1月10日被告知,他们将有机会搬到奥斯汀,与同一团队的得克萨斯州分部合并。由于计划尚未公布,这些知情人士要求不具名。

知情人士说,苹果公司告诉员工,他们必须在2月底之前决定是否搬迁。如果他们拒绝搬迁,这些员工就将在4月26日被解雇。

该团队还在中国、印度、爱尔兰和西班牙设有办事处,负责通过聆听语音服务询问,并确定Siri是否准确地接收和处理了相关提问,来完善Siri的相关功能。知情人士称,关闭圣迭戈团队的消息是由苹果公司的人工智能主管约翰·詹南德雷亚的高级副手克里斯汀·迪菲利波宣布的。

苹果公司的一名女发言人证实了这一搬迁决定,称该公司将把“美国的数据操作注释团队集中在奥斯汀园区,该团队的大部分人员都在那里工作”。她补充道:“目前所有员工都将有机会继续在位于奥斯汀的苹果公司工作。”

该公司还表示,它将“全力以赴,专注于圣迭戈团队的发展”,原因是该团队已经在当地“得到了长足发展”,而且随着苹果公司扩大工程团队,该公司还在继续招聘人员。在受影响团队所在的其他国家,苹果公司把所有员工集中在一个办事处。

对于圣迭戈的员工来说,这一举动令人意外。知情人士称,人工智能团队一直在苹果公司租用的一间办公室工作。但该公司最近告诉员工,他们将在1月底搬迁到该地区新的苹果园区。本月早些时候,苹果公司向员工分发了包装箱,为市内搬迁做准备。

然而,他们现在被要求搬到得克萨斯州。知情人士对彭博社(Bloomberg)表示,大多数受影响的员工称,他们不愿意搬到奥斯汀。知情人士说,苹果公司告诉员工,他们可以申请其他工作,但有些人认为自己没有工程背景,很多工作他们都无法胜任。

圣迭戈的员工专注于改进Siri在多种方言中的使用,包括希伯来语、英语、西班牙语、葡萄牙语、阿拉伯语和法语。

此举可能导致数十名员工离职。截至2023年9月,苹果公司共有16.1万名员工。自新冠疫情爆发以来,苹果公司基本上避免了裁员,这与大多数科技同行形成了鲜明对比。不过,该公司在2023年4月确实裁减了一些企业零售岗位和招聘岗位的工作人员。

苹果公司指出,愿意在今年6月底之前搬到奥斯汀的员工将能够保留职位。公司将提供7,000美元的搬迁津贴。对于那些选择离职的员工而言,其职位将被取消,他们可以获得四周的遣散费——每工作一年,就会额外获得一周的遣散费。他们还将获得六个月的医疗保险。

该团队在苹果公司内部有着引人注目的历史。数年前,该团队主要由承包商组成,他们负责聆听Siri接收的问题以确保其准确性。这种做法引起了隐私方面的担忧,并在2019年被改为客户可选项。承包商最终被解雇,取而代之的是全职员工。

该团队的少数员工已经开始协助苹果公司转向基于大型语言模型(LLM)的人工智能产品。这些员工正在审核Siri可能收到的问题,并从少数几个答案里做出选择。然后他们必须解释自己的决定。据彭博新闻社(Bloomberg News)报道,苹果公司计划在今年6月宣布其大型语言模型计划。(财富中文网)

译者:中慧言-王芳

据知情人士透露,苹果公司(Apple Inc.)计划关闭位于美国加利福尼亚州圣迭戈的一个人工智能运营团队(团队运营人数多达121人),导致许多员工面临被解雇的风险。

知情人士表示,数据操作注释团队(Data Operations Annotations)在今年1月10日被告知,他们将有机会搬到奥斯汀,与同一团队的得克萨斯州分部合并。由于计划尚未公布,这些知情人士要求不具名。

知情人士说,苹果公司告诉员工,他们必须在2月底之前决定是否搬迁。如果他们拒绝搬迁,这些员工就将在4月26日被解雇。

该团队还在中国、印度、爱尔兰和西班牙设有办事处,负责通过聆听语音服务询问,并确定Siri是否准确地接收和处理了相关提问,来完善Siri的相关功能。知情人士称,关闭圣迭戈团队的消息是由苹果公司的人工智能主管约翰·詹南德雷亚的高级副手克里斯汀·迪菲利波宣布的。

苹果公司的一名女发言人证实了这一搬迁决定,称该公司将把“美国的数据操作注释团队集中在奥斯汀园区,该团队的大部分人员都在那里工作”。她补充道:“目前所有员工都将有机会继续在位于奥斯汀的苹果公司工作。”

该公司还表示,它将“全力以赴,专注于圣迭戈团队的发展”,原因是该团队已经在当地“得到了长足发展”,而且随着苹果公司扩大工程团队,该公司还在继续招聘人员。在受影响团队所在的其他国家,苹果公司把所有员工集中在一个办事处。

对于圣迭戈的员工来说,这一举动令人意外。知情人士称,人工智能团队一直在苹果公司租用的一间办公室工作。但该公司最近告诉员工,他们将在1月底搬迁到该地区新的苹果园区。本月早些时候,苹果公司向员工分发了包装箱,为市内搬迁做准备。

然而,他们现在被要求搬到得克萨斯州。知情人士对彭博社(Bloomberg)表示,大多数受影响的员工称,他们不愿意搬到奥斯汀。知情人士说,苹果公司告诉员工,他们可以申请其他工作,但有些人认为自己没有工程背景,很多工作他们都无法胜任。

圣迭戈的员工专注于改进Siri在多种方言中的使用,包括希伯来语、英语、西班牙语、葡萄牙语、阿拉伯语和法语。

此举可能导致数十名员工离职。截至2023年9月,苹果公司共有16.1万名员工。自新冠疫情爆发以来,苹果公司基本上避免了裁员,这与大多数科技同行形成了鲜明对比。不过,该公司在2023年4月确实裁减了一些企业零售岗位和招聘岗位的工作人员。

苹果公司指出,愿意在今年6月底之前搬到奥斯汀的员工将能够保留职位。公司将提供7,000美元的搬迁津贴。对于那些选择离职的员工而言,其职位将被取消,他们可以获得四周的遣散费——每工作一年,就会额外获得一周的遣散费。他们还将获得六个月的医疗保险。

该团队在苹果公司内部有着引人注目的历史。数年前,该团队主要由承包商组成,他们负责聆听Siri接收的问题以确保其准确性。这种做法引起了隐私方面的担忧,并在2019年被改为客户可选项。承包商最终被解雇,取而代之的是全职员工。

该团队的少数员工已经开始协助苹果公司转向基于大型语言模型(LLM)的人工智能产品。这些员工正在审核Siri可能收到的问题,并从少数几个答案里做出选择。然后他们必须解释自己的决定。据彭博新闻社(Bloomberg News)报道,苹果公司计划在今年6月宣布其大型语言模型计划。(财富中文网)

译者:中慧言-王芳

Apple Inc. is shutting a 121-person team related to artificial intelligence operations in San Diego, leaving many employees at risk of termination, according to people familiar with the matter.

The group, known as Data Operations Annotations, was told on January 10 that they would be relocating to Austin to merge with the Texas portion of the same team, said the people, who asked not to be identified because the plans haven’t been announced.

Apple told employees that they have until the end of February to decide if they will relocate, according to the people. If they don’t, the workers will be terminated on April 26.

The group, which also has offices in China, India, Ireland and Spain, is responsible for improving Siri by listening to queries to the voice service and determining if it heard and handled questions accurately. The announcement to close the San Diego group was made by Christine DeFilippo, a top deputy to Apple AI chief John Giannandrea, the people said.

An Apple spokeswoman confirmed the relocation decision, saying the company is bringing its “Data Operations Annotations teams in the US together at our campus in Austin, where a majority of the team is already based.” She added that “everyone currently employed will have the opportunity to continue their role with Apple in Austin.”

The company also said it’s “deeply committed to San Diego,” where it has “grown significantly,” and that it is continuing to hire as Apple expands its engineering teams. In other countries where the affected team operates, Apple keeps all the employees in one office.

For the San Diego staff, the move came as a surprise. The AI team had been working from an office that Apple is renting, according to the people. But the company had told staff recently that they would be relocated to a new Apple campus in the area at the end of January. Earlier this month, Apple distributed packing boxes to employees to prepare for a relocation within the city.

Instead, they’ll now have to move to Texas. People familiar with the matter told Bloomberg that the majority of affected workers have indicated that they’re unwilling to relocate to Austin. Apple told employees that they could apply for other jobs, but some don’t think they’ll be eligible for many roles because they don’t have engineering backgrounds, the people said.

The San Diego employees focused on Siri use in Hebrew, English, multiple dialects of Spanish, Portuguese, Arabic and French.

The move has the potential to result in several dozen workers leaving the company. Apple, which had 161,000 employees as of September, has mostly managed to avoid layoffs since the pandemic — in contrast with most of its tech peers. It did, however, cut some corporate retail jobs last April, as well as recruiters.

Employees who are willing to relocate to Austin by the end of June will be able keep their roles, Apple said. The company is offering $7,000 relocation stipends. Those who choose to leave Apple will see their roles eliminated and get four weeks of severance — plus an additional week for every year worked. They’ll also get six months of health insurance.

The team has a notable history within Apple. Years ago, the group was mostly made up of contractors who listened to Siri queries to ensure their accuracy. That practice raised privacy concerns and was made optional for customers in 2019. The contractors ended up being fired and replaced with full-time employees.

A small number of employees in the group have begun assisting Apple with a move to AI products based on large language models, or LLMs. These employees are now reviewing potential queries to Siri and choosing among a handful of answers. They then have to explain their decision. Apple is planning to announce its LLM plans in June, Bloomberg News has reported.

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