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谷歌聊天机器人答题出错,股价暴跌

谷歌聊天机器人答题出错,股价暴跌

TRISTAN BOVE 2023-02-13
Bard其实并不是唯一一个准确性不足的聊天机器人。

谷歌和Alphabet CEO桑达尔·皮查伊。图片来源:MATEUSZ WLODARCZYK—NURPHOTO/GETTY IMAGES

人工智能大战如火如荼,大大小小的科技公司都在争先恐后地推出人工智能驱动的产品。但这种新兴技术所犯的错误越来越多,而谷歌即将推出的人工智能驱动聊天机器人,已经使公司市值缩水了1,000亿美元。

OpenAI在去年11月率先推出的ChatGPT聊天机器人,可使用人工智能生成类似于人类对话的文本,在竞争中领先一步。ChatGPT被广泛应用,被誉为史上增长最快的消费者应用,并且有望颠覆互联网搜索领域,这迫使竞争对手不得不放弃了人工智能研究领域多年来执行的缓慢谨慎的策略。

微软(Microsoft)、谷歌(Google)和中国搜索巨头百度(Baidu)都在快速推出各自的人工智能产品。谷歌无疑是老牌公司中进展最快的一家,周一,其人工智能驱动聊天机器人首次亮相。谷歌聊天机器人Bard由公司自己的人工智能驱动语言学习模型LaMDA驱动,该模型与ChatGPT采用的技术类似。

谷歌母公司Alphabet的CEO桑达尔·皮查伊写道,LaMDA等技术最终将被整合到谷歌的搜索引擎当中。

皮查伊上周一写道,Bard将在几周后对大众公布,在此之前谷歌应该投入更多时间持续完善该产品。皮查伊的博客文章中有一条推广视频,介绍了Bard的功能。视频中,用户要求Bard帮助处理日常活动,例如提供食谱建议和如何策划迎接新生婴儿的派对等,还有更多技术性问题,例如如何向一名9岁儿童解释詹姆斯·韦伯空间望远镜的发现。

但Bard给出的回答并不准确,令观众感到失望,包括对詹姆斯·韦伯望远镜问题的回答。它回答称,韦伯望远镜“首次拍摄了一颗太阳系外行星的照片”。

但实际上,据美国宇航局(NASA)记录,这个系外行星的照片(该行星于2005年被确认为系外行星),最早是在2004年,由位于智利的地面望远镜阵列甚大望远镜拍摄,远远早于2021年詹姆斯·韦伯望远镜的发射时间。詹姆斯·韦伯望远镜被用于系外行星的识别和分类。

路透社最先报道了Bard的错误,随后谷歌股价暴跌。上周三下午,谷歌股价在盘中交易中下跌近8%,从周二收盘价每股108美元下跌到约99美元。谷歌上周三的市值为1.27万亿美元,较此前的1.35万亿美元大幅缩水。Bard的错误被发现后,谷歌随即便在巴黎举办活动介绍Bard的更多功能。

一位谷歌发言人对《财富》杂志表示,Bard的错误凸显出“严格测试过程的重要性,我们将通过可信测试者(Trusted Tester)计划开始对其进行测试。”发言人还表示,谷歌将采纳各方面的反馈,保证在公开发布之前,Bard的回答符合“对现实世界信息在质量、安全性和有理有据方面的高标准”。

Bard其实并不是唯一一个准确性不足的聊天机器人。ChatGPT在多种情境下表现出种族和性别偏见,并且在被问及小众问题时,给出了错误或令人迷惑的信息。(财富中文网)

翻译:刘进龙

审校:汪皓

人工智能大战如火如荼,大大小小的科技公司都在争先恐后地推出人工智能驱动的产品。但这种新兴技术所犯的错误越来越多,而谷歌即将推出的人工智能驱动聊天机器人,已经使公司市值缩水了1,000亿美元。

OpenAI在去年11月率先推出的ChatGPT聊天机器人,可使用人工智能生成类似于人类对话的文本,在竞争中领先一步。ChatGPT被广泛应用,被誉为史上增长最快的消费者应用,并且有望颠覆互联网搜索领域,这迫使竞争对手不得不放弃了人工智能研究领域多年来执行的缓慢谨慎的策略。

微软(Microsoft)、谷歌(Google)和中国搜索巨头百度(Baidu)都在快速推出各自的人工智能产品。谷歌无疑是老牌公司中进展最快的一家,周一,其人工智能驱动聊天机器人首次亮相。谷歌聊天机器人Bard由公司自己的人工智能驱动语言学习模型LaMDA驱动,该模型与ChatGPT采用的技术类似。

谷歌母公司Alphabet的CEO桑达尔·皮查伊写道,LaMDA等技术最终将被整合到谷歌的搜索引擎当中。

皮查伊上周一写道,Bard将在几周后对大众公布,在此之前谷歌应该投入更多时间持续完善该产品。皮查伊的博客文章中有一条推广视频,介绍了Bard的功能。视频中,用户要求Bard帮助处理日常活动,例如提供食谱建议和如何策划迎接新生婴儿的派对等,还有更多技术性问题,例如如何向一名9岁儿童解释詹姆斯·韦伯空间望远镜的发现。

但Bard给出的回答并不准确,令观众感到失望,包括对詹姆斯·韦伯望远镜问题的回答。它回答称,韦伯望远镜“首次拍摄了一颗太阳系外行星的照片”。

但实际上,据美国宇航局(NASA)记录,这个系外行星的照片(该行星于2005年被确认为系外行星),最早是在2004年,由位于智利的地面望远镜阵列甚大望远镜拍摄,远远早于2021年詹姆斯·韦伯望远镜的发射时间。詹姆斯·韦伯望远镜被用于系外行星的识别和分类。

路透社最先报道了Bard的错误,随后谷歌股价暴跌。上周三下午,谷歌股价在盘中交易中下跌近8%,从周二收盘价每股108美元下跌到约99美元。谷歌上周三的市值为1.27万亿美元,较此前的1.35万亿美元大幅缩水。Bard的错误被发现后,谷歌随即便在巴黎举办活动介绍Bard的更多功能。

一位谷歌发言人对《财富》杂志表示,Bard的错误凸显出“严格测试过程的重要性,我们将通过可信测试者(Trusted Tester)计划开始对其进行测试。”发言人还表示,谷歌将采纳各方面的反馈,保证在公开发布之前,Bard的回答符合“对现实世界信息在质量、安全性和有理有据方面的高标准”。

Bard其实并不是唯一一个准确性不足的聊天机器人。ChatGPT在多种情境下表现出种族和性别偏见,并且在被问及小众问题时,给出了错误或令人迷惑的信息。(财富中文网)

翻译:刘进龙

审校:汪皓

The artificial intelligence wars are heating up, with tech companies large and small racing to outdo one another and get their A.I.-powered product to market. But the mistakes by the nascent technology are starting to pile up, and Google’s up-and-coming A.I.-powered chatbot has already cost the company $100 billion in market value.

OpenAI has a head start in the fight with its ChatGPT chatbot launched in November that uses A.I. to generate humanlike text. ChatGPT’s wide range of uses, status as the fastest-growing consumer app in history, and potential to disrupt internet searches has pushed rivals to throw out the slow and cautious strategy that has dominated A.I. research for years.

Microsoft, Google, and Chinese search giant Baidu are all moving fast on their A.I. products. Google is arguably the furthest along among the established companies, premiering its own A.I.-powered chatbot for testers on Monday. Google’s chatbot, Bard, is powered by LaMDA, the company’s own A.I.-fueled language learning model that is similar to the technology behind ChatGPT.

Sundar Pichai, CEO of Google’s parent company, Alphabet, wrote that technologies like LaMDA will eventually be integrated with Google’s search engine.

Bard will be released to the general public in a few weeks, Pichai wrote Monday, and it may be a good idea for Google to spend more time perfecting it before that happens. Pichai’s blog post featured a promotional video to exhibit Bard’s capabilities. In it, users asked Bard for help with day-to-day activities, including recipe ideas and how to plan a baby shower, as well as more technical questions like how to explain to a 9-year-old what the James Webb Space Telescope has discovered.

But Bard underwhelmed audiences with inaccurate responses, including to the James Webb query. In that case, it responded that the telescope took the “very first pictures of a planet outside of our own solar system.”

But the very first image of an exoplanet was captured by the Very Large Telescope, a ground-based array in Chile, in 2004 and confirmed as an exoplanet in 2005, according to NASA—long before James Webb’s 2021 launch. James Webb, however, is being used to identify and catalog exoplanets.

Reuters was first to report on Bard’s mistake, and Google’s shares took a hit as a result. Google shares fell nearly 8% on Wednesday afternoon in midday trading, to around $99 a share, down from $108 at market close Tuesday. Its market cap Wednesday was $1.27 trillion, down from $1.35 trillion last week. The error was discovered just before Google hosted an event in Paris to display more of Bard’s capabilities.

Bard’s error underscores “the importance of a rigorous testing process, something that we’re kicking off this week with our Trusted Tester program,” a Google spokesperson told Fortune, adding that the company is incorporating feedback to ensure Bard’s responses meet “a high bar for quality, safety, and groundedness in real-world information” before its wider public release.

To be sure, Bard is far from the only chatbot to be inaccurate. ChatGPT has succumbed to racial and gender biases in certain scenarios while also providing incorrect or confused information when asked about niche topics.

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