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疫情严重影响亚马逊物流,部分订单配送时间长达一月以上

疫情严重影响亚马逊物流,部分订单配送时间长达一月以上

Chris Morris 2020年03月29日
亚马逊表示,某些非必需品将被取消优先级。

随着新冠病毒大流行蔓延,习惯了在24至48小时内收到商品的亚马逊Prime会员面临着一个新情况。在线零售商亚马逊表示,某些非必需品将被取消优先级,可能需要一个月或更长时间才能送达。

部分商品页面上显示的交货日期是4月21日,其中包括英伟达精品显卡。几天前,亚马逊表示,由于疫情造成工作量大增,公司将优先考虑配送医疗用品和家庭必需品(以及其他高需求产品)。

Recode网站上,亚马逊在一份声明中表示:“为了满足顾客需求,同时确保员工安全,我们已经改变了平台物流、运输、供应链、采购以及第三方卖家的流程,将高需求产品的仓储和配送调到了更高的优先级。这导致部分产品的货期将长于以往。”

为了满足需求,亚马逊目前有10万人在配送中心工作。

受影响的商品千差万别。快速浏览一下亚马逊的畅销商品页面,你会发现,购买叠叠乐或孩之宝公司Guess游戏的消费者将于几天内收到订单,而想要购买排名第三的畅销游戏Connect 4的消费者则要等到5月初。最畅销的书籍也要等到4月21日才能买到。(财富中文网)

译者:Agatha

随着新冠病毒大流行蔓延,习惯了在24至48小时内收到商品的亚马逊Prime会员面临着一个新情况。在线零售商亚马逊表示,某些非必需品将被取消优先级,可能需要一个月或更长时间才能送达。

部分商品页面上显示的交货日期是4月21日,其中包括英伟达精品显卡。几天前,亚马逊表示,由于疫情造成工作量大增,公司将优先考虑配送医疗用品和家庭必需品(以及其他高需求产品)。

Recode网站上,亚马逊在一份声明中表示:“为了满足顾客需求,同时确保员工安全,我们已经改变了平台物流、运输、供应链、采购以及第三方卖家的流程,将高需求产品的仓储和配送调到了更高的优先级。这导致部分产品的货期将长于以往。”

为了满足需求,亚马逊目前有10万人在配送中心工作。

受影响的商品千差万别。快速浏览一下亚马逊的畅销商品页面,你会发现,购买叠叠乐或孩之宝公司Guess游戏的消费者将于几天内收到订单,而想要购买排名第三的畅销游戏Connect 4的消费者则要等到5月初。最畅销的书籍也要等到4月21日才能买到。(财富中文网)

译者:Agatha

Amazon Prime members who are used to getting their orders in 24 to 48 hours are facing a new reality as the COVID-19 coronavirus pandemic spreads. The online retailer says certain nonessential items will be de-prioritized and could take one month or longer to be delivered.

Some items, including select Nvidia graphics cards, are showing delivery dates of April 21. The news comes days after Amazon said it would prioritize medical supplies and household staples (along with other high-demand products) as it deals with increased workloads from the outbreak.

In a statement to Recode the company said, “To serve our customers in need while also helping to ensure the safety of our associates, we’ve changed our logistics, transportation, supply chain, purchasing, and third-party seller processes to prioritize stocking and delivering items that are a higher priority for our customers. This has resulted in some of our delivery promises being longer than usual.”

Amazon is currently hiring 100,000 people to work in its distribution facilities to keep up with demand.

The affected items vary wildly. A quick look at Amazon’s bestselling items page shows shoppers who buy games such as Jenga or Hasbro’s Guess Who will get their order this week (though in three days, not two), but those who want Connect 4, the third bestselling game, will have to wait until early May. Top-selling books are now not available until April 21, as well.

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