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一瓶洗手液卖到500块,美国电商趁疫情哄抬物价,政府被迫出手

一瓶洗手液卖到500块,美国电商趁疫情哄抬物价,政府被迫出手

Chris Dolmetsch, Malathi Nayak, 彭博社 2020年03月25日
疫情期间物价飞涨,消费者投诉激增。

在新型冠状病毒疫情期间,美国不法分子利用民众的恐慌哄抬物价,导致消费者投诉激增,因此执法部门要求亚马逊、沃尔玛、eBay等大型电商平台打击这种行为。

纽约州和加州总检察长在上周五呼吁电商平台行动起来,因为在过去一个月,美国各地执法部门共收到了6000多次投诉,民众对于80美元(约合人民币568元)的洗手液和涨价50%的大米等各种不公平定价问题,表示出极大的愤怒。

加州总检察长泽维尔·贝塞拉在一份声明中表示:“在国家紧急状态下哄抬物价是可耻的,而且违反了法律。大型电商平台有责任立即采取有力措施,杜绝这种非法的掠夺行为。”

现在,美国人都待在家里,囤积物资,希望安全度过此次疫情。与此同时,监管人员在努力杜绝哄抬价格的投机行为。彭博社通过分析40多个州的数据和报告发现,监管人员正在仔细查看电子邮件,派遣检查人员排查信息,向商家发出勒令停止通知函。

亚马逊在推文中回应贝塞拉的呼吁,称公司很高兴有机会与政府部门合作,查处“不法分子”的行为。

该公司在一份声明中表示:“在全球健康危机期间,有不法分子试图人为哄抬基本必需品的价格。对于这种行为,我们感到非常失望。根据我们长期以来所采取的政策,我们最近已经屏蔽和下架了数万种商品。”

然而,Tristan Snell Pllc的律师特里斯坦·斯内尔表示,在线电商平台并没有自我监管的动机,因为他们可以从每一笔交易中获得提成,包括每一包售价60美元的厕纸。斯内尔曾在纽约总检察长办公室负责处理消费者保护事宜。他说,许多不法分子都是亚马逊和沃尔玛第三方平台的卖家。他们利用这些平台抬高日常用品的价格。

他说:“毫无疑问,电商平台加剧了这个问题。以前只有身价百万的金融家们才会想着垄断一个市场。这种事情太老套了。但现在确实有人能垄断洗手液市场。”

沃尔玛、eBay和Craigslist没有马上对置评请求做出回复。

如今,大大小小的零售商都成了众矢之的。在出现美国首例确诊病例的华盛顿州,总检察长鲍勃·弗格森将派出一个10人组成的调查小组,检查本地店铺在售的商品,并向电商网站发出传票。

弗格森在接受采访时表示:“华盛顿人民面临着生死攸关的局面,”他们需要获得“关键的日常用品。我母亲今年91岁。能买到洗手液,对他们来说很重要。但一瓶四盎司的洗手液竟然卖到60美元。”

美国总统唐纳德·特朗普上周五宣布进入国家紧急状态,随后许多州和地方政府纷纷跟进,在那之后消费者的投诉开始大幅增加。与此同时,欧洲当局也遇到了类似的情况。周五,英国竞争监管部门成立工作组,专门打击哄抬物价的行为。欧盟反欺诈办公室称,正在调查贩卖假药和假冒个人防护用品的行为。

美国多个州已经颁布了禁止哄抬物价的成文法律,根据法律规定,在危机期间抬高物价10%或10%以上构成哄抬物价行为。政府宣布进入紧急状态通常会使各地采取临时措施。

俄勒冈州总检察长办公室的发言人克里斯蒂娜·艾德蒙森称,该部门在周三收到一条投诉,指责比弗顿一家超市20磅大米售价29美元,比平常涨价近10美元。她表示,该办公室准备发出第一封勒令停止通知函。在推特上,#pricegouging(哄抬物价)和#panicbuying(恐慌购买)等标签成为热门。有用户曝光两只装的口罩售价从1.5美元上涨到19.95美元,而在eBay上12卷超大号克罗格厕纸的售价是99.95美元外加11.75美元运费,或者以最佳买价购买。

上周四,俄亥俄州总检察长戴维·约斯特在一份声明中表示:“有人竟然试图在危机期间借机牟利,尤其是利用对俄亥俄州人民的健康和安全必不可少的商品,这让我感到愤怒。俄亥俄州之所以没有制定打击哄抬物价的法律,是因为我们相信自由市场,但自由市场不代表囤积厕纸和外科口罩这种行为。”

大部分投诉来自美国东部,其中纽约收到的投诉最多,共有1350条。纽约市在3月5日针对病毒相关的涨价行为颁布了首条法规。在那之后,仅当地消费者和劳工保护局收到了1000多条投诉。

在曼哈顿中城区的一家五金店,一瓶1.2升的洗手液售价79.99美元,而在切尔西一家药店里,纽约市民可能要花100美元抢购一盒100抽消毒湿巾。(财富中文网)

译者:Biz

在新型冠状病毒疫情期间,美国不法分子利用民众的恐慌哄抬物价,导致消费者投诉激增,因此执法部门要求亚马逊、沃尔玛、eBay等大型电商平台打击这种行为。

纽约州和加州总检察长在上周五呼吁电商平台行动起来,因为在过去一个月,美国各地执法部门共收到了6000多次投诉,民众对于80美元(约合人民币568元)的洗手液和涨价50%的大米等各种不公平定价问题,表示出极大的愤怒。

加州总检察长泽维尔·贝塞拉在一份声明中表示:“在国家紧急状态下哄抬物价是可耻的,而且违反了法律。大型电商平台有责任立即采取有力措施,杜绝这种非法的掠夺行为。”

现在,美国人都待在家里,囤积物资,希望安全度过此次疫情。与此同时,监管人员在努力杜绝哄抬价格的投机行为。彭博社通过分析40多个州的数据和报告发现,监管人员正在仔细查看电子邮件,派遣检查人员排查信息,向商家发出勒令停止通知函。

亚马逊在推文中回应贝塞拉的呼吁,称公司很高兴有机会与政府部门合作,查处“不法分子”的行为。

该公司在一份声明中表示:“在全球健康危机期间,有不法分子试图人为哄抬基本必需品的价格。对于这种行为,我们感到非常失望。根据我们长期以来所采取的政策,我们最近已经屏蔽和下架了数万种商品。”

然而,Tristan Snell Pllc的律师特里斯坦·斯内尔表示,在线电商平台并没有自我监管的动机,因为他们可以从每一笔交易中获得提成,包括每一包售价60美元的厕纸。斯内尔曾在纽约总检察长办公室负责处理消费者保护事宜。他说,许多不法分子都是亚马逊和沃尔玛第三方平台的卖家。他们利用这些平台抬高日常用品的价格。

他说:“毫无疑问,电商平台加剧了这个问题。以前只有身价百万的金融家们才会想着垄断一个市场。这种事情太老套了。但现在确实有人能垄断洗手液市场。”

沃尔玛、eBay和Craigslist没有马上对置评请求做出回复。

如今,大大小小的零售商都成了众矢之的。在出现美国首例确诊病例的华盛顿州,总检察长鲍勃·弗格森将派出一个10人组成的调查小组,检查本地店铺在售的商品,并向电商网站发出传票。

弗格森在接受采访时表示:“华盛顿人民面临着生死攸关的局面,”他们需要获得“关键的日常用品。我母亲今年91岁。能买到洗手液,对他们来说很重要。但一瓶四盎司的洗手液竟然卖到60美元。”

美国总统唐纳德·特朗普上周五宣布进入国家紧急状态,随后许多州和地方政府纷纷跟进,在那之后消费者的投诉开始大幅增加。与此同时,欧洲当局也遇到了类似的情况。周五,英国竞争监管部门成立工作组,专门打击哄抬物价的行为。欧盟反欺诈办公室称,正在调查贩卖假药和假冒个人防护用品的行为。

美国多个州已经颁布了禁止哄抬物价的成文法律,根据法律规定,在危机期间抬高物价10%或10%以上构成哄抬物价行为。政府宣布进入紧急状态通常会使各地采取临时措施。

俄勒冈州总检察长办公室的发言人克里斯蒂娜·艾德蒙森称,该部门在周三收到一条投诉,指责比弗顿一家超市20磅大米售价29美元,比平常涨价近10美元。她表示,该办公室准备发出第一封勒令停止通知函。在推特上,#pricegouging(哄抬物价)和#panicbuying(恐慌购买)等标签成为热门。有用户曝光两只装的口罩售价从1.5美元上涨到19.95美元,而在eBay上12卷超大号克罗格厕纸的售价是99.95美元外加11.75美元运费,或者以最佳买价购买。

上周四,俄亥俄州总检察长戴维·约斯特在一份声明中表示:“有人竟然试图在危机期间借机牟利,尤其是利用对俄亥俄州人民的健康和安全必不可少的商品,这让我感到愤怒。俄亥俄州之所以没有制定打击哄抬物价的法律,是因为我们相信自由市场,但自由市场不代表囤积厕纸和外科口罩这种行为。”

大部分投诉来自美国东部,其中纽约收到的投诉最多,共有1350条。纽约市在3月5日针对病毒相关的涨价行为颁布了首条法规。在那之后,仅当地消费者和劳工保护局收到了1000多条投诉。

在曼哈顿中城区的一家五金店,一瓶1.2升的洗手液售价79.99美元,而在切尔西一家药店里,纽约市民可能要花100美元抢购一盒100抽消毒湿巾。(财富中文网)

译者:Biz

Amazon, Walmart, eBay, and other large online sellers were urged by state law enforcement officials to crack down on price gouging that preys on panic over the coronavirus pandemic amid surging complaints by consumers.

The attorneys general of New York and California called on the companies Friday to take action as 6,000 complaints have poured in to authorities across the U.S. in the past month, with outrage expressed at everything from $80 hand sanitizer to a 50% hike in rice prices.

“Price gouging during a time of national emergency is not only disgraceful, it is illegal,” California Attorney General Xavier Becerra said in a statement. “Large online marketplaces have a responsibility to the public to take immediate and vigorous steps to eliminate predatory behavior, which they know is illegal, from their platforms.”

As Americans hunker down and hoard to survive the coronavirus pandemic, regulators are rushing to stamp out exploitative pricing. They’re poring over emails, sending inspectors to check out tips and firing off cease-and-desist letters, according to an analysis by Bloomberg of data and reports from more than 40 states.

Amazon tweeted a response to Becerra and said it welcomes the opportunity to work with officials to help prosecute “bad actors.”

“We are disappointed that bad actors are attempting to artificially raise prices on basic need products during a global health crisis and, in line with our long-standing policy, we have recently blocked or removed hundreds of thousands of offers,” the company said in a statement.

Online platforms don’t have the incentive to self-police themselves because they get a cut of each transaction, including every pack of toilet paper sold for $60, said Tristan Snell, a lawyer with Tristan Snell Pllc who previously worked on consumer protection issues for the New York attorney general’s office. Many of the abuses are coming from sellers using Amazon and Walmart third-party platforms to jack up prices for household staples, he said.

“There’s no doubt that online commerce has exacerbated this problem,” he said. “The idea of cornering a market was something that used to be reserved for millionaire financiers. It’s a very old timey kind of thing. But we literally are at a point where people can corner the market in hand sanitizer.”

Walmart, eBay and Craigslist didn’t immediately respond to requests for comment.

Retailers of all sizes are in now in the cross-hairs. In Washington, the state with the first confirmed case of the virus in the country, Attorney General Bob Ferguson is sending a team of 10 investigators to stores to examine products on the shelf and issuing subpoenas to websites.

“Washingtonians are facing a life-and-death situation” and need access to “critical goods,” Ferguson said in an interview. “My mom is 91 years old. It’s important for individuals like my mom to have access to hand sanitizer. They can cost 60 bucks for a four-ounce container.”

The complaints spiked after President Donald Trump declared a national emergency last Friday, leading many state and local governments to do the same. They come as authorities in Europe grapple with similar concerns. On Friday, the U.K.’s competition regulator launched a task force to crack down on such exploitation. The European Union’s anti-fraud office said it’s probing sales of fake medical and personal protection products.

While some U.S. states already have laws on the books that ban price gouging, generally defined as boosting a price 10% or more in a crisis, emergency declarations often trigger temporary measures.

The Oregon AG’s office on Wednesday got a complaint about a supermarket in Beaverton selling 20 pounds of rice for $29, almost $10 more than usual, according to spokeswoman Kristina Edmunson, who said the office was preparing its first cease-and-desist letters. Twitter was rife with hashtags such as #pricegouging and #panicbuying. Users called out two-pack face masks at $19.95, up from $1.50, and 12 jumbo rolls of Kroger toilet paper on eBay for $99.95 plus $11.75 for shipping—or best offer.

“I’m outraged that anybody would try to profiteer on a crisis, particularly on items that are necessary for the health and safety of Ohioans,” Attorney General Dave Yost said in a statement Thursday. “We don’t have a price-gouging law in Ohio because we believe in free markets, but free markets don’t include the idea of holding toilet paper and surgical masks hostage.”

Most of the complaints are in the East, with New York topping the list at 1,350. In New York City alone, the Department of Consumer and Worker Protection has received more than 1,000 calls since March 5, when the city’s first rule against virus-related price increases was enacted.

In addition to a 1.2-liter bottle of hand sanitizer for $79.99 at a hardware store in Midtown, New Yorkers could snap up a box of 100 disinfectant wipes at a drugstore in Chelsea for $100.

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