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用这9种方法让上司喜欢你

Business Insider 2017年11月16日

我们总结了九种可以帮上司排忧解难的方法,现在就行动吧。

作为员工,你的目标是让老板过得轻松一点儿。如果能帮你的上司得到他的上司的赏识,你的情况就会很好。

逻辑很简单;将其付诸实践则不那么简单。

为了帮助大家,我们总结了九种可以帮上司排忧解难的方法,现在就行动吧。读读下面的内容就可以知道怎样迅速在上司的评估中成为明星。

给老板发邮件,总结本周成绩

国家职场专家林恩·泰勒此前曾告诉Business Insider,开始一份新工作后,你应该问问上司他们希望你多久汇报一次。但你仍然应该频繁沟通,这样他们就能确切了解你在忙什么以及你已经取得了什么样的成绩。

实际上,《找错对象》(Barking Up the Wrong Tree)一书的作者埃里克·巴克建议,每周给你的上司发一封电子邮件,总结一下工作成果。

如果上司征求反馈意见,就告诉他们——礼貌点儿

谷歌和苹果公司前高管、《彻底坦白》(Radical Candor)一书的作者金·斯科特建议所有经理定期向自己的团队征求反馈意见。她告诉Business Insider,得到诚实答案是如此的重要,以至于经理们都应该安静地坐六秒钟,直到员工说出点儿什么。

如果想让上司好过一些,就别让他们在沉默中等待。想一想他们可以改进的地方,然后提出一些建设性意见。

向上司坦露自己的职业目标

托尼·汤普森是求职社区The Muse人力资源和人才部门主管。据他介绍,事业进步的最佳途径之一是“确保他们[你的上司]知道你到底想要多少薪水,你想要的职位或者你想要更多机会”。

这显然对你有利——如果上司不知道你有这样的想法,你可能就得不到提升或期望的工资。但这对你的上司也有帮助,这样他们就不必去猜你想扮演什么样的角色,或者接受哪些挑战,进而建立尽可能优秀的团队。

问问上司自己能为关键项目做点儿什么

如果提出给重要任务搭一把手,就可以给上司和同事留下好印象,就算这些任务不完全属于你的职权范围。

正如泰勒此前对Business Insider所说:“你的团队成员声誉将迅速传开,但要确保自己态度真诚,而且没有负担过重。”

对上司工作以外的生活表示出兴趣

西莉亚·沙茨曼在个人理财网站LearnVest上写道,你应该养成习惯,问问上司周末过得怎么样。甚至试着谈到一些具体的东西,比如,“你女儿在学校的演出搞的怎么样?”这样更好。

《出色完成工作:说什么,怎么说——前进的秘密》(Great on the Job: What to Say, How to Say It: The Secrets of Getting Ahead)一书的作者朱迪·格里克曼告诉LearnVest:“这是个开始建立私人关系并在非工作层面上沟通的机会。”

就某些事请上司给出建议

哈佛商学院2015年的一项研究显示,询问别人的意见可以让你显得更有能力。

在一项试验中,170位大学生要完成一系列计算机任务,并被告知他们将和一位完成同样任务的合作伙伴进行比对(这位合作伙伴实际上是计算机模拟出来的)。每当他们完成一个任务,这位“伙伴”就会说:“希望一切顺利。”或者“希望一切顺。你有什么建议吗?”

结果表明,被征求建议的学生对“合作伙伴”能力的评价高于那些没被征求建议的学生。

有意思的是,和询问他们的看法相比,征求上司的建议一般效果更好。心理学家罗伯特·恰尔蒂尼曾告诉Business Insider,征求建议能在你和上司之间形成伙伴关系,并鼓励他们更支持你的想法。

另一方面,当你征求他们的意见时,他们会后退一步,并且成为更客观的评估者。

早点儿上班

Michael G. Foster School of Business在华盛顿大学的研究表明,经理普遍认为早早到达办公室的员工更认真负责,这些员工得到的表现评价也好于那些上班晚的员工。

晚到晚走的员工则不存在这个问题。

这篇报告的几位作者在《哈佛商业评论》中写道:

“[在]三项不同的研究中,我们都发现了工作中一种天然模式的证据,那就是和上班较早的同事相比,人们明显认为上班较晚的人较不负责,工作成效也较低。”

还有一点,如果上司是个夜猫子,他们大概不会因为你上班较晚而给出那么严苛的评价。

在上司提供反馈时表示感谢

南加州大学2011年的一项研究显示,对上司的反馈,甚至是负面反馈表示感谢,可以改善他们对你的态度。

在一次试验中,约200名本科生被告知给他们分配了一位合作伙伴,而且他们要评估这位伙伴写的设备零部件安装说明(实际上没有什么伙伴,写说明的是试验人员)。

一些参与者被告知他们是这位合作伙伴的领导;其他则被告知他们是下属。此外,所有参与者都进行了一次假的能力测试,而且有一些被告知他们的能力不是那么强。

当实验人员把“合作伙伴”的说明返还给参与者时,一些说明上写着:“我只想让你知道我收到了你对这些说明的反馈。”另一些说明上除了这句话,还写着:“非常感谢!我真的很感激。”

结果表明,处于领导位置而且被告知能力不那么强的参与者在这位合作伙伴表示感谢时表现出的态度较好。

如果合作伙伴没有表示感谢,能力受到挑战的“领导”更有可能贬低这位合作伙伴,说他不聪明、没有能力而且不能胜任工作。可以说,感谢让受威胁的领导没有做出不光彩的表现。

坦率地谈问题——而且准备好解决方案

马克·库本曾说,他喜欢让员工和创业者定期报告最新情况,而所有为他工作的人都知道,给库本发邮件时,应该先说坏消息。

库本告诉过阿里安娜·赫芬顿:“让我试着用所有可能的方式帮你,然后让我转向下一个。”

不过,提出问题却不去解决它绝不是明智行为。一定要准备好潜在解决方案。就像首席财务官金·贾巴尔此前对Business Insider所说的那样,你应该说的是“我们有修正此前失误的绝佳机会,我有几个想法,而且很乐意听听你的意见。”(财富中文网)

原文最初刊登在 BusinessInsider.com网站。

译者:Charlie

审稿:夏林

Your goal as an employee should be to make your boss’ life easier. If you can help your manager look good to their manager, you’re in good shape.

It’s simple logic; it’s less simple to put into action.

To help you out, we’ve rounded up nine ways you can take the hard stuff off your boss’ plate — starting today. Read on to find out how you can quickly become a star in your boss’ estimation.

Send your boss an email recapping what you’ve accomplished this week

National workplace expert Lynn Taylor previously told Business Insider that when you start a new job, you should ask your boss how often they’d like you to check in. But you should still err on the side of over-communicating, so they know exactly what you’re working on and how much you’ve accomplished.

In fact, Eric Barker, author of “Barking Up the Wrong Tree,” recommends that you send your boss an email every week that sums up what you’ve accomplished.

If your boss asks for feedback, give it to them — politely

Kim Scott, a former Google and Apple exec and the author of “Radical Candor,” recommends that every manager ask their team for feedback on a regular basis. She told Business Insider it’s so important to get an honest answer that managers should sit in silence for six seconds until their employee comes up with something.

If you want to make your boss’ life easier, don’t make them wait in silence. Think of an area where they can improve and offer some constructive criticism.

Be open about your professional ambitions with your boss

According to Toni Thompson, the head of human resources and talent at The Muse, one of the best ways to get ahead in your career is to “make sure that they [your boss] know what salary you want eventually and the title you want or more opportunities that you want.”

This has obvious benefits for you — you probably won’t get the promotion or compensation you’d like if your boss doesn’t know you want it. But it also helps your boss, so they don’t have to guess which roles or challenges you want to take on, and so they can build the best team possible.

Ask your boss how you can help with key projects

You can make a good impression on your boss and coworkers if you offer to lend a hand with important assignments — even if those assignments don’t fall directly within your purview.

As Taylor previously told Business Insider, “Your reputation as a team player will quickly spread — just make sure you’re being genuine about it and not taking on more than you can handle.”

Show interest in your boss’ life outside of work

Writing at LearnVest, Celia Shatzman says you should make a habit of asking your boss about their weekend. Even better, try to mention something specific — for example, “How was your daughter’s school play?”

As Jodi Glickman, author of “Great on the Job: What to Say, How to Say It: The Secrets of Getting Ahead,” told LearnVest, “It gives you an opportunity to start building a personal relationship and connect on a non-work level.”

Ask for your boss’ advice on something

2015 research from Harvard Business School suggests that asking for advice can make you seem more competent.

In one experiment, 170 university students worked on a series of computer tasks and were told they would be matched with a partner who would complete the same tasks. (The partner was really a computer simulation.) When they’d finished the tasks, the “partner” either said, “I hope it went well” or “I hope it went well. Do you have any advice?”

As it turns out, students who’d been asked for advice rated their “partner” more competent than those who hadn’t been asked for advice.

Interestingly, it’s generally better to ask for your boss’ advice than their opinion. As psychologist Robert Cialdini previously told Business Insider, asking for advice creates a partnership between you and your boss and encourages them to be more supportive of your idea.

On the other hand, when you ask for their opinion, they take a step back and become more of an objective evaluator.

Get to work early

Research from the Michael G. Foster School of Business at the University of Washington suggests that employees who get into the office early are generally perceived by their managers as more conscientious and receive higher performance ratings than employees who arrive later.

And it doesn’t matter if those who get in later stay later, too.

In the Harvard Business Review, the paper authors write:

“[I]n three separate studies, we found evidence of a natural stereotype at work: Compared to people who choose to work earlier in the day, people who choose to work later in the day are implicitly assumed to be less conscientious and less effective in their jobs.”

The one caveat? If your boss is a night owl, they probably won’t judge you as harshly for showing up on the later side.

Thank your boss when they give you feedback

Expressing gratitude for your boss’ feedback — even if it’s negative — can make them act nicer toward you, according to a 2011 study from the University of SouthernCalifornia.

In one experiment, about 200 undergrads were told that they had been assigned a partner and were supposed to review a draft of instructions the partner had written about how to assemble parts of equipment. (In reality, there was no partner and the instructions had been written by the experimenter.)

Some participants were told they were the supervisor in this relationship; others were told they were the subordinate. In addition, all participants took a pretend test of their abilities and some were told they weren’t that competent.

When the experimenter returned notes from the “partners,” some said, “I just wanted to let you know that I received your feedback on my draft.” Others said the same thing, along with, “Thank you so much! I am really grateful.”

As it turns out, participants in the supervisor position who’d been told they weren’t that competent were nicer when their partners were grateful.

When their partners weren’t grateful, the supervisors whose competence had been threatened were more likely to respond by denigrating those partners, saying they were unintelligent, incapable, and incompetent. You might say gratitude prevented the threatened supervisors from acting like jerks.

Be upfront about problems — and be ready with solutions

Mark Cuban has said that he likes to get regular updates from employees and entrepreneurs. But everyone who works for him knows when they email him, they should deliver the bad news first.

He told Arianna Huffington: “Let me try to help you in any way I can and then let me move on to the next one.”

That said, it’s never wise to present a problem and leave it hanging there. Always come prepared with potential solutions. As Weebly CFO Kim Jabal previously told Business Insider, you should say something like: “We have a huge opportunity to fix something that has gone wrong. Here are a few ideas. I’d love your input.”

This article originally appeared on BusinessInsider.com

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