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面试遇到难答的问题该如何破解?

面试遇到难答的问题该如何破解?

ORIANNA ROSA ROYLE 2023-04-07
更让求职者感到恐惧的反而是那些比较简单的常规面试问题。

招聘专家称,即便最简单的面试问题,求职者在应对时都会感到忐忑不安。图片来源:KOH SZE KIAT—GETTY IMAGES

许多人在参加求职面试时会感觉“压力山大”。

在某些情况下,当潜在雇主为了解潜在雇员是否合适而提出精心设计、难以回答或过于冒犯的问题时,这种焦虑感会进一步加剧。

最近,一个极其私人的面试问题因被贴上“求职地狱新高度”的标签而在推特(Twitter)上疯传。

只是想一想面试时可能被问到“你觉得到目前为止,生活过得如何?”这样的问题,求职者或许就会陷入焦虑之中,担心面试时还会遇到其他莫名其妙的问题。

但据一位招聘专家介绍,实际上更让求职者感到恐惧的反而是那些比较简单的常规面试问题。

最令人恐惧的五个面试问题

在接受《财富》杂志采访时,全球高管猎头机构Bentley Lewis的首席执行官刘易斯•马利赫根据其公司170年的丰富经验,总结出了五个最令求职者恐惧的面试问题。

介绍一下你自己。

马利赫说,因为这个问题很模糊,情景不明确,求职者可能不知道该说得多详细、该提供多少个人信息,或者可能根本不知道该如何回答。

你离开上份工作的原因是什么?

马利赫说,在回答这个问题时,求职者可能不知道该说得多详细或者多坦诚,在因为工作不顺心离职或双方并非和平分手的情况下尤其如此。

你怎么看待现在或以前的老板?

与上一个问题相似,如果双方关系不太好,求职者在回答这道问题时可能会担心把握不好度,马利赫告诉《财富》杂志。

描述一个你碰到的难题以及你是如何解决的。

马利赫说,这也是一个模糊的问题,要是事先没有准备好事例,求职者会不知道该讨论项目上的问题还是和同事之间的问题。

你对工资有什么要求?

如果招聘广告中没有相关说明,或者不同公司给该岗位开出的工资有所不同,又或者你希望新工作能够涨薪,但不确定该要多少合适,那么这个问题可能不太好回答。

面试难题的破解之道:慢慢来,理清头绪再回答

很多时候,令求职者恐惧的并不是问题本身,而是那种前言不搭后语、言之无物的感觉。

因此,马利赫建议先花些时间思考一下再作出回答。

他说:“我们很容易在想好应该怎么回答前就直接给出答案。如果能在回答之前先停顿一下,仔细思考思考,我们会显得更认真、更有想法。”

如果想停顿一下,给自己一点构思答案的时间,我们可以先重复一下面试官的问题,让大脑能够“提前进入角色”。

面试官很少会故意为难或欺骗求职者,所以如果你绞尽脑汁也依然不知道对方的问题究竟是什么意思,那么按照马利赫的建议,不妨要求面试官重复一下他的问题。

他补充说:“如果你觉得有什么地方不清楚,或者想了解更多有关你们所讨论话题的信息,可以大胆提出来。”

做好准备

领英职场专家夏洛特·戴维斯也给出了一个可以用于应对面试难题的技巧。

她告诉《财富》杂志:“不同职位的面试问题大多基本相同,只是做了不同的‘包装’而已”。也就是说你可以事先准备一些通用答案,这样就不必在现场从头构思了,可以减轻不少压力。

认真听清楚面试官的问题,从你事先准备好的答案中挑出比较相关的一个,根据问题调整一下再作答即可。

戴维斯补充说:“如果求职者针对关键话题做了有效准备(抓住问题核心,并且知道如何利用这些问题发挥出自己的优势),那么他们无论去参加何种面试都应该感到信心十足,对面试官抛来的各种问题也都能从容应对。”

例如,面试官几乎肯定会询问求职者其与所面试职位的匹配度。

因此,奥姆尼康传媒集团( Omnicom Media Group)的人事副总监扎赫拉·阿米里建议求职者“拿着放大镜”认真阅读职位描述,并在回答中说明自己具备相关岗位所要求的技能,当然前提是要有证据证明你确实具备这些技能。

她建议求职者采用“PEE(观点、证据、解释)”策略来组织自己的回答。

“先提出观点,然后举个简短的事例,最后解释你的方法为什么取得了成功,”她说。

面试前,可以先在朋友、家人或值得信赖的同行面前排练一番,模拟回答一些可能出现的问题,这样真上“考场时”,你就可以自信地展示自己的资历和能力了。

此外,还要记住一点,面试不仅是雇主在面试你,也是你在面试雇主。

“不要不敢在领英上查看面试官的信息”,阿米里说,“在了解对方的情况下进行面试会让这个过程感觉更像是平等的交流,可以减轻胆怯的感觉。”

诚实为本

在被问到有关负面情况的问题时(比如为什么会被上一任雇主辞退),你可能会想对真实情况进行一番美化,或者干脆完全编一个答案,但专家建议不要这样做。

马利赫提醒说:“在回答面试问题时要尽可能地诚实,”但他也指出,这并不意味着要对前雇主口诛笔伐、大加指责。“如果你觉得你与之前上司关系不够融洽,或者公司没有为你的职业发展提供足够帮助,那么你要在面试时说清楚自己希望下一位上司能给你提供哪些支持。”

许多像“说一个你的弱点”或“描述一个你曾遇到过的难题”这样的经典问题往往是为了衡量求职者对自我的认知。戴维斯对此也表示同意。

她给出的建议是“直面问题,并利用回答问题的机会扭转不利局面,使之变成展示自己长处的机会。”(财富中文网)

译者:梁宇

审校:夏林

许多人在参加求职面试时会感觉“压力山大”。

在某些情况下,当潜在雇主为了解潜在雇员是否合适而提出精心设计、难以回答或过于冒犯的问题时,这种焦虑感会进一步加剧。

最近,一个极其私人的面试问题因被贴上“求职地狱新高度”的标签而在推特(Twitter)上疯传。

只是想一想面试时可能被问到“你觉得到目前为止,生活过得如何?”这样的问题,求职者或许就会陷入焦虑之中,担心面试时还会遇到其他莫名其妙的问题。

但据一位招聘专家介绍,实际上更让求职者感到恐惧的反而是那些比较简单的常规面试问题。

最令人恐惧的五个面试问题

在接受《财富》杂志采访时,全球高管猎头机构Bentley Lewis的首席执行官刘易斯•马利赫根据其公司170年的丰富经验,总结出了五个最令求职者恐惧的面试问题。

介绍一下你自己。

马利赫说,因为这个问题很模糊,情景不明确,求职者可能不知道该说得多详细、该提供多少个人信息,或者可能根本不知道该如何回答。

你离开上份工作的原因是什么?

马利赫说,在回答这个问题时,求职者可能不知道该说得多详细或者多坦诚,在因为工作不顺心离职或双方并非和平分手的情况下尤其如此。

你怎么看待现在或以前的老板?

与上一个问题相似,如果双方关系不太好,求职者在回答这道问题时可能会担心把握不好度,马利赫告诉《财富》杂志。

描述一个你碰到的难题以及你是如何解决的。

马利赫说,这也是一个模糊的问题,要是事先没有准备好事例,求职者会不知道该讨论项目上的问题还是和同事之间的问题。

你对工资有什么要求?

如果招聘广告中没有相关说明,或者不同公司给该岗位开出的工资有所不同,又或者你希望新工作能够涨薪,但不确定该要多少合适,那么这个问题可能不太好回答。

面试难题的破解之道:慢慢来,理清头绪再回答

很多时候,令求职者恐惧的并不是问题本身,而是那种前言不搭后语、言之无物的感觉。

因此,马利赫建议先花些时间思考一下再作出回答。

他说:“我们很容易在想好应该怎么回答前就直接给出答案。如果能在回答之前先停顿一下,仔细思考思考,我们会显得更认真、更有想法。”

如果想停顿一下,给自己一点构思答案的时间,我们可以先重复一下面试官的问题,让大脑能够“提前进入角色”。

面试官很少会故意为难或欺骗求职者,所以如果你绞尽脑汁也依然不知道对方的问题究竟是什么意思,那么按照马利赫的建议,不妨要求面试官重复一下他的问题。

他补充说:“如果你觉得有什么地方不清楚,或者想了解更多有关你们所讨论话题的信息,可以大胆提出来。”

做好准备

领英职场专家夏洛特·戴维斯也给出了一个可以用于应对面试难题的技巧。

她告诉《财富》杂志:“不同职位的面试问题大多基本相同,只是做了不同的‘包装’而已”。也就是说你可以事先准备一些通用答案,这样就不必在现场从头构思了,可以减轻不少压力。

认真听清楚面试官的问题,从你事先准备好的答案中挑出比较相关的一个,根据问题调整一下再作答即可。

戴维斯补充说:“如果求职者针对关键话题做了有效准备(抓住问题核心,并且知道如何利用这些问题发挥出自己的优势),那么他们无论去参加何种面试都应该感到信心十足,对面试官抛来的各种问题也都能从容应对。”

例如,面试官几乎肯定会询问求职者其与所面试职位的匹配度。

因此,奥姆尼康传媒集团( Omnicom Media Group)的人事副总监扎赫拉·阿米里建议求职者“拿着放大镜”认真阅读职位描述,并在回答中说明自己具备相关岗位所要求的技能,当然前提是要有证据证明你确实具备这些技能。

她建议求职者采用“PEE(观点、证据、解释)”策略来组织自己的回答。

“先提出观点,然后举个简短的事例,最后解释你的方法为什么取得了成功,”她说。

面试前,可以先在朋友、家人或值得信赖的同行面前排练一番,模拟回答一些可能出现的问题,这样真上“考场时”,你就可以自信地展示自己的资历和能力了。

此外,还要记住一点,面试不仅是雇主在面试你,也是你在面试雇主。

“不要不敢在领英上查看面试官的信息”,阿米里说,“在了解对方的情况下进行面试会让这个过程感觉更像是平等的交流,可以减轻胆怯的感觉。”

诚实为本

在被问到有关负面情况的问题时(比如为什么会被上一任雇主辞退),你可能会想对真实情况进行一番美化,或者干脆完全编一个答案,但专家建议不要这样做。

马利赫提醒说:“在回答面试问题时要尽可能地诚实,”但他也指出,这并不意味着要对前雇主口诛笔伐、大加指责。“如果你觉得你与之前上司关系不够融洽,或者公司没有为你的职业发展提供足够帮助,那么你要在面试时说清楚自己希望下一位上司能给你提供哪些支持。”

许多像“说一个你的弱点”或“描述一个你曾遇到过的难题”这样的经典问题往往是为了衡量求职者对自我的认知。戴维斯对此也表示同意。

她给出的建议是“直面问题,并利用回答问题的机会扭转不利局面,使之变成展示自己长处的机会。”(财富中文网)

译者:梁宇

审校:夏林

According to a recruitment expert, candidates anticipate the most simple interview questions with horror.

For many of us, job interviews can be a nerve-inducing experience.

In some situations, that anxiety is exacerbated when a potential employer goes to extreme lengths to find out if prospective new hires are a good match by asking elaborate, difficult, or overly intrusive questions.

One deeply personal interview question recently went viral on Twitter after being labeled by users as a “new level of job application hell”.

The prospect of being asked something like, “how do you feel life has worked out for you so far?” appeared to be enough to send people into a panic about all the inappropriate questions that could potentially come up while job hunting.

But in reality, according to a recruitment expert, it’s actually the more simple routine interview questions that candidates anticipate with horror.

The five most dreaded interview questions

In an interview with Fortune, Lewis Maleh, CEO of the global executive recruitment agency Bentley Lewis, drew on the 170 years of combined experience at his firm to outline the interview questions job seekers dread most.

Tell me about yourself.

Because this question is vague it can leave candidates unsure of how much detail to provide, how personally to answer, or how to answer at all, as the question doesn’t have an obvious structure, Maleh said.

Why did you leave your last job?

Deciding how much detail (and honesty) to reveal can be challenging, Maleh said, especially if you left your last job because you were unhappy or it was not an amicable parting.

What do you think of your current or previous boss?

Similarly, it can be difficult to know much detail to go into if it was not a positive relationship, Maleh told Fortune.

Describe a difficult situation and how you overcame it.

Because this question is somewhat vague, Maleh explained that many jobseekers feel unsure whether to discuss project-based or internal colleague-based challenges if they are unprepared with an example.

What are your salary requirements?

This can be a tricky question to answer if there is no indication in the job ad, if the salary for the role varies between organizations, or if you are looking to earn more as part of your career move but are unsure of the benchmark.

Tips for addressing dreaded interview questions: Take your time

A lot of the panic involved in answering a dreaded interview question isn’t anything to do with the question itself—it’s the stumbling around for an answer and drawing a blank.

It’s why Maleh recommended taking a few moments to think before responding.

“It can be easy to launch straight into an answer without considering your response,” he said. “You appear much more thoughtful by pausing before your answer to think it through.”

One way to give yourself a pause to formulate your answer is by paraphrasing the interviewer’s words at the start of your sentence, giving your brain a head start.

An interviewer is rarely trying to trip you up or trick you—so if you’re racking your brains for an answer but you genuinely didn’t understand what’s being asked from you, Maleh advised asking the interviewer to repeat the question.

“Ask questions of your own if you feel like something is unclear or if you want more information about the topic being discussed,” he added.

Preparation is key

Another useful tip on how to navigate tricky interview questions came from LinkedIn Career Expert Charlotte Davies.

“Most interview questions are essentially the same for a number of roles but just packaged differently,” she told Fortune. It means you can take a lot of the stress out of coming up with an answer from scratch on the spot by having a few generic responses up your sleeve.

By listening to what exactly it is they’re asking from you, you can then adjust one of your rehearsed responses accordingly.

“If interviewees prepare effectively for those key topics—getting to the heart of why the question is being asked and how they can use it to their advantage—they should feel confident walking into any room, ready to tackle whatever is thrown at them,” Davies added.

For example, it’s almost guaranteed that interviewers will ask about your suitability for the role.

So Zahra Amiry, Omnicom Media Group’s associate director of talent attraction, recommends going through the job description “with a fine tooth comb” and dropping the skills set listed in your answer—if you can back it up with evidence.

She suggested using the PEE (point, evidence, explain) method to structure your responses.

“Make your point, provide a brief example of a time when you’ve done this and explain why this was successful,” she advised.

It could be helpful to rehearse potential responses with your friends, family or a trusted peer so that when it comes to the real deal, you can confidently relay your credentials and competency.

Plus, it pays to remember that you’re interviewing the employer, just as much as they’re interviewing you.

“Don’t be afraid to check out your interviewers on LinkedIn,” Amiry said. “Knowing who will be sitting on the other side of the table can make the process feel more like an equal exchange and less intimidating.”

Honesty is the best policy

When asked questions around negative scenarios, like why you were fired from your last job, it might be tempting to come up with an embellished or completely fabricated response—but experts advise not to take this route.

“Be as honest as possible,” Maleh cautioned, but noted that this didn’t mean being outright rude or highly critical of your former workplaces. “If you felt you did not gel with your previous manager or your career progressions weren’t supported, communicate what you are looking for in your next manager or role.”

Davies agreed that many of these classic questions, like “tell us one of your weaknesses” or “describe a difficult situation,” are often asked to gauge self-awareness.

Her top tip is to “tackle it head on and use it as an opportunity to reverse negative attributes and flip them to be positive.”

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