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要应对好公共卫生事件,城市必须做出改变

要应对好公共卫生事件,城市必须做出改变

Jason Goodall 2020年07月30日
我们要从过去几个月发生的事情中吸取教训,并重新思考我们如何利用技术来重新构想城市的模样。

在过去的几个月里,针对新冠疫情所采取的封锁措施对全球各地的城市和社区造成了巨大影响。这就提出了一个问题:城市还有存在的空间吗?

答案并不简单。它需要我们从过去几个月发生的事情中吸取教训,并重新思考我们如何利用技术来重新构想城市的模样,以及城市在人类的未来生活中扮演的关键角色。

2020年4月15日,洛杉矶。图片来源:MARIO TAMA—GETTY IMAGES

疫情教会了我们什么?

•重新构想工作。一大批员工最近开始居家办公,这种转变对城市、企业乃至个人的健康和幸福都有着重大影响。在疫情爆发之初,城市内的企业都专注于让员工利用适当的工具,安全地从事远程工作。随着愈演愈烈的新冠疫情让这种转变迈向长期化,企业亟需学会如何维持远程工作模式,并有效管理混合型(居家和在办公室工作)员工团队。我们还看到,远程医疗和远程教育正在高歌猛进,更多人有望成为受益者。正如世界经济论坛所观察到的那样,技术正在发挥关键作用。诸如“连通北方计划”(Connected North)这类举措早在疫情爆发前就已经启动——这项计划旨在为加拿大北部偏远的因纽特人社区提供远程教育——但在未来,远程教育、远程医疗和远程工作机会必然会惠及更广泛的人群。

•全球本土化:政府和私营部门正在开展更加聪明、更加密切地合作。在世界各地的城市,特殊时期迫使人们重新关注身心健康,更加重视连通性、协作和公共卫生数据。尽管不同城镇、城市和州采取的策略和方法各有不同,但最重要的是,整个国家和全世界在遏制病毒的传播方面表现得非常团结。我们正在一起研发疫苗,并以新的方式进行创新。这种团队合作精神能够,并且也应该会塑造我们前进的方向。我们之前已经开始迈向一个智能且互联的未来,而当前的事件充分表明,我们需要更快地抵达那里。

•治理环境。美国国家航空航天局(NASA)、美国国家海洋和大气局(NOAA)和其他来源的数据显示,世界各地的二氧化氮和其他污染物显著减少。从中国到印度,再到美国,世界正在经历自20世纪上半叶以来从未有过的空气污染水平。事实上,许多人甚至从未见过如此洁净的空气。在疫情爆发前,一些城市一直在利用技术来改变交通模式,降低污染,改善人们的生活。但这种改善非常缓慢,而且在世界各地分布不均。

•人际交往的重要性:与人交往是人类社会的一个固有特征。每当经历生活重压的时候,我们总是寻求并依靠人与人之间的互动。这种生理机能驱使我们聚集在一起,这通常会保护我们的精神和身体免受伤害。今天,我们正面临一项危及整个社区的挑战。新冠疫情和政治动荡带来的新威胁,要求我们必须采用创造性的方式来保持社交联系,并管理好自己的身心健康。当城市再次重启的时候,我们每个人都需要调整社交距离策略,以确保我们对于身体、社交联系和互动的基本需求得以满足。

重新定义城市

我们必须解决好上述问题,而现在正是一个前所未有的转折点。科技正在帮助我们重新定义未来的城市。一大挑战是,我们如何携手管理这种转变?过去六个月以来,有一件事情已经变得很清楚:尽管这些时日是全球社会有史以来最艰难的时期之一,但它也有可能跻身人类历史上最伟大的时刻。我们在集体抗击新冠病毒和反思人类生活方式方面所取得的进展,是许多人在2020年年初万万想象不到的。实际上,我仿佛看到人类正在走向这样一个未来:在创新和技术的推动下,人们众志成城,齐心协力地改善我们的城市和社区。

现在,世界比以往任何时候都更需要勇敢的解决方案

新冠疫情还远未结束,但“智能”计划已经受到重视。这些举措寻求利用量子计算和数字映射等创新技术,为智能路灯和自动水表等城市生活解决方案提供支持。从新冠疫情到气候危机,再到地球上所有生命的福祉,我认为技术是解决当今世界面临的这些最重大问题的关键一环。

给全球领导者的启示

领导者现在需要在实现短期季度利润的同时,越来越多地关注长期目标。例如,一些商界领袖致力于实现联合国开发计划署所确定的17项可持续发展目标,他们现在有理由百尺竿头更进一步。而那些此前认为这种努力不切实际的企业领导者,则有理由重新审视各自的反对意见。

这有悖于传统观念,也是对传统领导力的挑战。在新冠疫情过去后,我们务必要从全世界在如此短时间内做出的大胆承诺,并采取的解决方案中汲取教益。

重塑城市的未来

随着城市渐次重启,我们有机会重新想象城市的模样。我绝对相信,城市将继续成为人类的社交中心、文化心脏;但现在,借助技术带来的美好憧憬,我们有机会让城市变得更清洁、更安全、更智能、更创新。我们与城市不断发展的关系需要更强的计算能力(因为我们还要继续处理指数级增长的数据)、更好的连通性,以及更先进的网络作为后盾。

然而,我们也将减轻环境承受的压力,因为与昔日城市生活息息相关的供应链正在被重新定位。我们将保留我们所热爱的城市特质,并在悉心汲取经验教训的基础上进一步改善城市生活。

新冠疫情给所有人带来了巨大的挑战,但它也向我们表明,只要携手努力,人类社会就完全有能力共建一个更加美好的世界,以及许许多多给予大于索取的宜居城市。(财富中文网)

本文作者杰森•古道尔是NTT Ltd.公司的全球首席执行官。

译者:任文科

在过去的几个月里,针对新冠疫情所采取的封锁措施对全球各地的城市和社区造成了巨大影响。这就提出了一个问题:城市还有存在的空间吗?

答案并不简单。它需要我们从过去几个月发生的事情中吸取教训,并重新思考我们如何利用技术来重新构想城市的模样,以及城市在人类的未来生活中扮演的关键角色。

疫情教会了我们什么?

•重新构想工作。一大批员工最近开始居家办公,这种转变对城市、企业乃至个人的健康和幸福都有着重大影响。在疫情爆发之初,城市内的企业都专注于让员工利用适当的工具,安全地从事远程工作。随着愈演愈烈的新冠疫情让这种转变迈向长期化,企业亟需学会如何维持远程工作模式,并有效管理混合型(居家和在办公室工作)员工团队。我们还看到,远程医疗和远程教育正在高歌猛进,更多人有望成为受益者。正如世界经济论坛所观察到的那样,技术正在发挥关键作用。诸如“连通北方计划”(Connected North)这类举措早在疫情爆发前就已经启动——这项计划旨在为加拿大北部偏远的因纽特人社区提供远程教育——但在未来,远程教育、远程医疗和远程工作机会必然会惠及更广泛的人群。

•全球本土化:政府和私营部门正在开展更加聪明、更加密切地合作。在世界各地的城市,特殊时期迫使人们重新关注身心健康,更加重视连通性、协作和公共卫生数据。尽管不同城镇、城市和州采取的策略和方法各有不同,但最重要的是,整个国家和全世界在遏制病毒的传播方面表现得非常团结。我们正在一起研发疫苗,并以新的方式进行创新。这种团队合作精神能够,并且也应该会塑造我们前进的方向。我们之前已经开始迈向一个智能且互联的未来,而当前的事件充分表明,我们需要更快地抵达那里。

•治理环境。美国国家航空航天局(NASA)、美国国家海洋和大气局(NOAA)和其他来源的数据显示,世界各地的二氧化氮和其他污染物显著减少。从中国到印度,再到美国,世界正在经历自20世纪上半叶以来从未有过的空气污染水平。事实上,许多人甚至从未见过如此洁净的空气。在疫情爆发前,一些城市一直在利用技术来改变交通模式,降低污染,改善人们的生活。但这种改善非常缓慢,而且在世界各地分布不均。

•人际交往的重要性:与人交往是人类社会的一个固有特征。每当经历生活重压的时候,我们总是寻求并依靠人与人之间的互动。这种生理机能驱使我们聚集在一起,这通常会保护我们的精神和身体免受伤害。今天,我们正面临一项危及整个社区的挑战。新冠疫情和政治动荡带来的新威胁,要求我们必须采用创造性的方式来保持社交联系,并管理好自己的身心健康。当城市再次重启的时候,我们每个人都需要调整社交距离策略,以确保我们对于身体、社交联系和互动的基本需求得以满足。

重新定义城市

我们必须解决好上述问题,而现在正是一个前所未有的转折点。科技正在帮助我们重新定义未来的城市。一大挑战是,我们如何携手管理这种转变?过去六个月以来,有一件事情已经变得很清楚:尽管这些时日是全球社会有史以来最艰难的时期之一,但它也有可能跻身人类历史上最伟大的时刻。我们在集体抗击新冠病毒和反思人类生活方式方面所取得的进展,是许多人在2020年年初万万想象不到的。实际上,我仿佛看到人类正在走向这样一个未来:在创新和技术的推动下,人们众志成城,齐心协力地改善我们的城市和社区。

现在,世界比以往任何时候都更需要勇敢的解决方案

新冠疫情还远未结束,但“智能”计划已经受到重视。这些举措寻求利用量子计算和数字映射等创新技术,为智能路灯和自动水表等城市生活解决方案提供支持。从新冠疫情到气候危机,再到地球上所有生命的福祉,我认为技术是解决当今世界面临的这些最重大问题的关键一环。

给全球领导者的启示

领导者现在需要在实现短期季度利润的同时,越来越多地关注长期目标。例如,一些商界领袖致力于实现联合国开发计划署所确定的17项可持续发展目标,他们现在有理由百尺竿头更进一步。而那些此前认为这种努力不切实际的企业领导者,则有理由重新审视各自的反对意见。

这有悖于传统观念,也是对传统领导力的挑战。在新冠疫情过去后,我们务必要从全世界在如此短时间内做出的大胆承诺,并采取的解决方案中汲取教益。

重塑城市的未来

随着城市渐次重启,我们有机会重新想象城市的模样。我绝对相信,城市将继续成为人类的社交中心、文化心脏;但现在,借助技术带来的美好憧憬,我们有机会让城市变得更清洁、更安全、更智能、更创新。我们与城市不断发展的关系需要更强的计算能力(因为我们还要继续处理指数级增长的数据)、更好的连通性,以及更先进的网络作为后盾。

然而,我们也将减轻环境承受的压力,因为与昔日城市生活息息相关的供应链正在被重新定位。我们将保留我们所热爱的城市特质,并在悉心汲取经验教训的基础上进一步改善城市生活。

新冠疫情给所有人带来了巨大的挑战,但它也向我们表明,只要携手努力,人类社会就完全有能力共建一个更加美好的世界,以及许许多多给予大于索取的宜居城市。(财富中文网)

本文作者杰森•古道尔是NTT Ltd.公司的全球首席执行官。

作者:Jason Goodall

译者:任文科

Over the past few months, coronavirus lockdowns have impacted cities and communities all over the globe in dramatic ways. This has raised the question: Is there still a place for cities?

The answer is not simple; it requires us to learn from what has happened over the past few months and rethink how we leverage technology to reimagine what cities can be, and the critical role they play in our collective future.

What has COVID-19 taught us?

•Reimagining work. The recent shift to work-from-home workforces has major implications for our cities, businesses, and individual health and happiness. At the start of the pandemic, businesses within cities were focused on getting their employees working remotely and securely, with access to the appropriate tools. As the reality of the pandemic as a long-term shift sets in, businesses will need to learn how to sustain a remote working model and manage a hybrid (home- and office-based) workforce. We’ve also seen telehealth and distance learning take giant leaps forward, potentially making health and education more accessible to a wider population. Technology is playing a key role, as the World Economic Forum has observed. While initiatives like the Connected North program, which provided remote learning for far-flung Inuit communities across Northern Canada, were underway before COVID-19, post-pandemic access to remote learning, medicine, and employment will be much broader.

•Glocalization: Governments and the private sector are working smarter and more closely together. In cities around the world, COVID-19 has forced renewed attention to health and wellness, and put a premium on connectivity, collaboration, and public health data. While different towns, cities, and states have taken multiple strategies and approaches, the bottom line is that we have worked together as a nation and a world to curb the spread of the virus. Together we are researching vaccines, and innovating in new ways. This teamwork can and should shape how we move forward. We were on our way to a smart, connected future before the pandemic; this has shown us we need to get there faster.

•Cleaning up the environment. Data from NASA, the National Oceanic and Atmospheric Agency (NOAA), and other sources indicate dramatic reductions in nitrogen dioxide and other pollutants around the world. From China to India to the U.S., the world is experiencing air pollution levels not seen since the first half of the 20th century. That is so far back in history that many have never even seen this level of clean air. Prior to COVID-19, some cities had been using technology to shift traffic patterns, drive down pollution, and improve life for people. But this growth has been slow and unevenly distributed around the globe.

•The importance of human interaction: Connection with people is an inherent aspect of our human society. We seek out and lean on human interaction when we are experiencing the stress of life's challenges. This biological programming drives us to gather in groups, usually shielding us from mental and physical harm. Today, we are faced with a community challenge. The new threats of COVID-19 and political unrest challenge us to be creative in how we maintain our social connections and manage our mental and physical health. As we start to open up our cities again, we will all need to adapt our social distancing strategies to ensure we meet our basic human needs of physical, social connection and interaction.

Redefining our post-pandemic cities

We are now faced with an unprecedented pivot to address what we have learned. And technology is helping us to redefine post-pandemic cities. The challenge is: How do we work together to manage that pivot? Over the past six months, one thing has become clear: Even though this is one of our most trying times as a global community, it also has the possibility to be one of our greatest moments. The progress we’re making as a collective in fighting the virus and rethinking our way of life is something many didn’t think possible at the beginning of 2020. In effect, I see one possible future—a future where people, powered by innovation and technology, pull together to improve our cities and communities.

Now more than ever, the world needs brave solutions

The fight against COVID-19 is far from over, but there is already a premium placed on “smart” initiatives that leverage innovations such as quantum computing and digital twinning for solutions like smart street lighting and automated water meters. From the COVID-19 pandemic to the climate crisis to the well-being of all life on earth, I believe that technology holds the key to solving some of the world’s greatest problems.

Lessons for global leaders

Leadership now needs to increasingly focus on long-range targets, as well as on achieving short-term quarterly profits. For example, business leaders looking at achieving the UN Development Program’s 17 goals for sustainable development now have reason to renew their efforts. Those who have previously dismissed such efforts as unrealistic or aspirational have reason to reconsider their objections.

This is a departure from traditional thinking and a challenge for conventional leadership. As we emerge from this pandemic, it’s important that we learn from the bold commitments and brave solutions the world has undertaken over such a short time.

Reimagining our cities of the future

As our cities reopen, we have the chance to reimagine them. I absolutely believe that cities will continue to be our social centers, our cultural hearts; but now we have the chance to make them cleaner, safer, smarter, and more innovative than ever thanks to the promise of technology. Our evolving relationship with cities will require increased computing power as we continue to process exponential amounts of data, and require better connectivity and more advanced networks.

However, we will also relieve pressure on the environment, as the supply chain linked to the relationship we once had with cities is redirected. We will preserve what we love about cities and build upon the lessons we’ve learned from the coronavirus pandemic.

COVID-19 has created a significant challenge for all of us, but it has also shown us what we as a human team can accomplish working together—a better world and cities that give more than they take.

Jason Goodall is global CEO of NTT Ltd.

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