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我用ChatGPT写了一封求职信,骗过了专家和人工智能检测软件

我用ChatGPT写了一封求职信,骗过了专家和人工智能检测软件

Chloe Berger 2023-05-18
我们可能已经进化到不需要自己写求职信的地步了。

图片来源:GETTY IMAGES

在《终结者》(Terminator)和《黑镜》(Black Mirror)的每一集之间,机器人的接管让人理所当然地感觉像是噩梦来袭。但是,人工智能入侵正在慢慢渗透到现实生活中,Roomba接管了除尘界,Alexa音响接管了音乐选择人的角色,ChatGPT则在试着起草别人不愿意写的内容,比如求职信。

与大多数事情一样,围绕ChatGPT的炒作让职场人感到几家欢喜几家愁。有些人担心自己的工作会被人工智能取代,但也有人发现,人工智能对求职大有帮助。哈里斯民意调查公司(The Harris Poll)为《财富》杂志开展的一项调查显示,在近4,000名员工里,有61%的人表示,他们在求职中使用了人工智能——大多数是用于练习面试问题,但也有人用人工智能写简历和求职信。

我不怪他们:一想到再也不用写陈词滥调的求职信了,让人感觉如释重负,尽管依赖一款连创始人都承认还处于早期阶段的产品会让人有点不安。还有一个问题是,让机器人帮助你写求职信是否合乎道德——这感觉有点像抄作业。但招聘人员会留意吗?

我最近对我的理论进行了测试,要求ChatGPT“按照以下职位中列出的资历技能要求写一封求职信”,我给出的岗位是布鲁克林音乐学院(Brooklyn Academy of Music)的广告文案人员。就像变魔术一样,一封相当通用的求职信展开在我面前:

亲爱的招聘经理:

很高兴能够申请布鲁克林音乐学院最近在LinkedIn上刊登的广告文案职位。我有半年的文案工作经验,直觉敏锐,沟通清晰,我相信我的能力符合这个岗位的要求。

我之前曾经担任过一家营销机构的文案人员,曾经为包括电子邮件、网络内容、社交媒体和数字广告在内的多种媒介形式撰写文案。我与客户密切沟通,确保他们的愿景可以在文案里得到准确传达,我起草的文案质量和效果持续得到积极的反馈。

我在文法、编辑和校对方面都拥有很高的技能,一直努力高质量完成工作。此外,我对表演艺术和文化颇感兴趣,也较为熟悉布鲁克林音乐学院的品牌。

在团队中,我在合作的氛围里积极成长,我愿意接受批评和反馈来优化工作。我工作作风严谨有序,善于管理交付期限紧张的工作任务、设定任务优先级,拥有较高的自驱力,能够积极主动地沟通和解决问题。

如果可以有机会为布鲁克林音乐学院工作,为贵院规划发展事业的文案撰写做出贡献,将让我十分激动。感谢您考虑我的申请。

顺致敬意

克洛伊

我给三位专家看了这封求职信——一位职场教练、一位机构顾问和一位人工智能思想领袖,但直到他们看完后,我才告诉他们这封信是机器人写的。结果,他们大多没有留意或者根本就不关心,尽管他们表示这封信还需要做一些调整,而且如果招聘人员问我是否得到了人工智能的帮助,我就需要坦白。他们的接受度标志着当初手写的求职信已经演化到了最新阶段。如果我们正确使用ChatGPT,它就能够帮助我们起草这封我们知道其实已经名存实亡的求职信。

机器人的工作,像机器人一样的工作

专家们一致认为:我的ChatGPT求职信还过得去,但如果我想在竞争中脱颖而出,就还需要一些人工修改。

在看了这封并不是我写的求职信后,职业教练及Twenty Ten Agency的创始人奥克塔维亚·戈雷德玛对我说:“写的不错,克洛伊。”她表示,篇幅和例子都很好,但有几个表述多余了。“有点公式化,但它替你把活干了。”

它还通过了贝娜·阿曼纳特的测试,她说它读起来“非常好”,要不是我告诉她,她根本看不出这是人工智能生成的。尽管因为她是德勤(Deloitte)人工智能研究所(A.I. Institute)的执行董事,她可能有点偏心,但我的第三位专家也认为这封信“可以接受”。胡安·巴勃罗·冈萨雷斯是咨询公司光辉国际(Korn Ferry)的高级客户合伙人和专业服务部门负责人。他告诉我,我的人工智能求职信通过了人工智能内容检测器的检测,检测报告显示其中79%是人类生成的内容。

不过,他注意到其中有些拼写错误,还有一些表述听起来与职位描述太过相似,这让他怀疑到底是不是我写的,还是说我写得是不是太快了,因为大多数人听上去不会这么说话。

也就是说:虽然ChatGPTn为求职信打下良好基础,但它有点像机器人(双关语)。我们还不能完全放开手脚,因为我们需要在机器生成的内容之上,加入一些个人经历和一些天资特点。戈雷德玛称,它们能够作为“基准点”,但应该进行个性化修改。可以把它作为初稿,但之后你必须把它变成自己的,巴勃罗·冈萨雷斯表示同意,并补充道,对于那些厌恶写作或对一张白纸感到害怕的人来说,这是一个很好的起点:“但如果你只是让机器来做所有的事,你就永远无法脱颖而出。”

否则,你可能会错失能分享个人经历或者谈一谈你为什么期待这个岗位的机会。他建议使用人工智能写求职信的人做两件事情:检查拼写错误,问一问这封信听起来像不像自己。

他补充道,你不应该让电脑生成的内容代替人类的工作,但他指出,利用ChatGPT的帮助是可以的,就像你会让朋友帮你修改求职信一样。此外,在申请工作时使用人工智能不见得是件新鲜事;人们早就开始依赖模板以及自动拼写和语法工具(例如Grammarly)了。

“从多种角度来看,这是一种人类驱动的技术辅助过程的演变。”巴勃罗·冈萨雷斯说,并举了人们长期以来是如何使用模板来写求职信的例子。“不过,关键在于知道什么时候该使用人工智能,什么时候不该用,以及怎么用。”

比如说,如果你申请的是一份写作类岗位,巴勃罗·冈萨雷斯建议,这种情况下就要自己写求职信,因为这个岗位更看重创意。这意味着,作为一名记者,我很遗憾地还不能走出求职信的丛林,而软件工程师可能就不用受这个阻碍了。

自己写的求职信已经过时了

让ChatGPT代替部分员工自己写求职信(除了还需要进行一些人为调整)看起来可能有些极端,但如果你问拥有近30年工作经验的德勤执行董事阿曼纳特,她会说这属于自然发展的一部分。她说,求职信曾经是一件“大事”:一封真正的求职信应该包括推荐信和简历背景介绍。

但这是随着技术的发展而演变的。当人们开始通过电子邮件发送简历时,它经常像一个烦人的兄弟姐妹一样跟着。后来求职者开始通过公司的在线招聘板提交自己的信息,求职信的价值和目的逐渐减弱,因为求职者申请的职位和内容变得越来越清晰。但是,就像兄弟姐妹一样,它留了下来。

阿曼纳特说,虽然求职信的原始形式已经不复存在,但它仍然是一种“遗产”。从手写到打字机再到Word文档,人工智能可能是求职信的下一个合乎逻辑的发展方向。阿曼纳特称,只要工具是准确的,使用工具就“显示了人们学习和适应的欲望”。

正如巴勃罗·冈萨雷斯所言,自动化在雇主端已经应用了一段时间了,例如求职者跟踪系统等。目前没有改变的是谁来招聘;求职信的筛选可能由机器人主导,但签发工作机会的通常是人类(至少目前是这样)。巴勃罗·冈萨雷斯说,只要有人类参与到这个流程里,最好还是让这个过程更加人性化。

“你可以使用所有你想用的技术,但最终,是人类在雇佣人类。最终的决定是人对人的决定。”

戈雷德玛说,这意味着,如果一份人工智能求职信不真实,或者听起来不像你,那么你可能就会在面试过程中受到影响,因为在此过程中,你表现自己的方式和你实际说话的方式之间会出现差距。

但就目前而言,在门口迎接求职者的是机器人,你就能够用自己生成的人工智能问候语和他们打招呼——当然是个性化的招呼。(财富中文网)

译者:Agatha

在《终结者》(Terminator)和《黑镜》(Black Mirror)的每一集之间,机器人的接管让人理所当然地感觉像是噩梦来袭。但是,人工智能入侵正在慢慢渗透到现实生活中,Roomba接管了除尘界,Alexa音响接管了音乐选择人的角色,ChatGPT则在试着起草别人不愿意写的内容,比如求职信。

与大多数事情一样,围绕ChatGPT的炒作让职场人感到几家欢喜几家愁。有些人担心自己的工作会被人工智能取代,但也有人发现,人工智能对求职大有帮助。哈里斯民意调查公司(The Harris Poll)为《财富》杂志开展的一项调查显示,在近4,000名员工里,有61%的人表示,他们在求职中使用了人工智能——大多数是用于练习面试问题,但也有人用人工智能写简历和求职信。

我不怪他们:一想到再也不用写陈词滥调的求职信了,让人感觉如释重负,尽管依赖一款连创始人都承认还处于早期阶段的产品会让人有点不安。还有一个问题是,让机器人帮助你写求职信是否合乎道德——这感觉有点像抄作业。但招聘人员会留意吗?

我最近对我的理论进行了测试,要求ChatGPT“按照以下职位中列出的资历技能要求写一封求职信”,我给出的岗位是布鲁克林音乐学院(Brooklyn Academy of Music)的广告文案人员。就像变魔术一样,一封相当通用的求职信展开在我面前:

亲爱的招聘经理:

很高兴能够申请布鲁克林音乐学院最近在LinkedIn上刊登的广告文案职位。我有半年的文案工作经验,直觉敏锐,沟通清晰,我相信我的能力符合这个岗位的要求。

我之前曾经担任过一家营销机构的文案人员,曾经为包括电子邮件、网络内容、社交媒体和数字广告在内的多种媒介形式撰写文案。我与客户密切沟通,确保他们的愿景可以在文案里得到准确传达,我起草的文案质量和效果持续得到积极的反馈。

我在文法、编辑和校对方面都拥有很高的技能,一直努力高质量完成工作。此外,我对表演艺术和文化颇感兴趣,也较为熟悉布鲁克林音乐学院的品牌。

在团队中,我在合作的氛围里积极成长,我愿意接受批评和反馈来优化工作。我工作作风严谨有序,善于管理交付期限紧张的工作任务、设定任务优先级,拥有较高的自驱力,能够积极主动地沟通和解决问题。

如果可以有机会为布鲁克林音乐学院工作,为贵院规划发展事业的文案撰写做出贡献,将让我十分激动。感谢您考虑我的申请。

顺致敬意

克洛伊

我给三位专家看了这封求职信——一位职场教练、一位机构顾问和一位人工智能思想领袖,但直到他们看完后,我才告诉他们这封信是机器人写的。结果,他们大多没有留意或者根本就不关心,尽管他们表示这封信还需要做一些调整,而且如果招聘人员问我是否得到了人工智能的帮助,我就需要坦白。他们的接受度标志着当初手写的求职信已经演化到了最新阶段。如果我们正确使用ChatGPT,它就能够帮助我们起草这封我们知道其实已经名存实亡的求职信。

机器人的工作,像机器人一样的工作

专家们一致认为:我的ChatGPT求职信还过得去,但如果我想在竞争中脱颖而出,就还需要一些人工修改。

在看了这封并不是我写的求职信后,职业教练及Twenty Ten Agency的创始人奥克塔维亚·戈雷德玛对我说:“写的不错,克洛伊。”她表示,篇幅和例子都很好,但有几个表述多余了。“有点公式化,但它替你把活干了。”

它还通过了贝娜·阿曼纳特的测试,她说它读起来“非常好”,要不是我告诉她,她根本看不出这是人工智能生成的。尽管因为她是德勤(Deloitte)人工智能研究所(A.I. Institute)的执行董事,她可能有点偏心,但我的第三位专家也认为这封信“可以接受”。胡安·巴勃罗·冈萨雷斯是咨询公司光辉国际(Korn Ferry)的高级客户合伙人和专业服务部门负责人。他告诉我,我的人工智能求职信通过了人工智能内容检测器的检测,检测报告显示其中79%是人类生成的内容。

不过,他注意到其中有些拼写错误,还有一些表述听起来与职位描述太过相似,这让他怀疑到底是不是我写的,还是说我写得是不是太快了,因为大多数人听上去不会这么说话。

也就是说:虽然ChatGPTn为求职信打下良好基础,但它有点像机器人(双关语)。我们还不能完全放开手脚,因为我们需要在机器生成的内容之上,加入一些个人经历和一些天资特点。戈雷德玛称,它们能够作为“基准点”,但应该进行个性化修改。可以把它作为初稿,但之后你必须把它变成自己的,巴勃罗·冈萨雷斯表示同意,并补充道,对于那些厌恶写作或对一张白纸感到害怕的人来说,这是一个很好的起点:“但如果你只是让机器来做所有的事,你就永远无法脱颖而出。”

否则,你可能会错失能分享个人经历或者谈一谈你为什么期待这个岗位的机会。他建议使用人工智能写求职信的人做两件事情:检查拼写错误,问一问这封信听起来像不像自己。

他补充道,你不应该让电脑生成的内容代替人类的工作,但他指出,利用ChatGPT的帮助是可以的,就像你会让朋友帮你修改求职信一样。此外,在申请工作时使用人工智能不见得是件新鲜事;人们早就开始依赖模板以及自动拼写和语法工具(例如Grammarly)了。

“从多种角度来看,这是一种人类驱动的技术辅助过程的演变。”巴勃罗·冈萨雷斯说,并举了人们长期以来是如何使用模板来写求职信的例子。“不过,关键在于知道什么时候该使用人工智能,什么时候不该用,以及怎么用。”

比如说,如果你申请的是一份写作类岗位,巴勃罗·冈萨雷斯建议,这种情况下就要自己写求职信,因为这个岗位更看重创意。这意味着,作为一名记者,我很遗憾地还不能走出求职信的丛林,而软件工程师可能就不用受这个阻碍了。

自己写的求职信已经过时了

让ChatGPT代替部分员工自己写求职信(除了还需要进行一些人为调整)看起来可能有些极端,但如果你问拥有近30年工作经验的德勤执行董事阿曼纳特,她会说这属于自然发展的一部分。她说,求职信曾经是一件“大事”:一封真正的求职信应该包括推荐信和简历背景介绍。

但这是随着技术的发展而演变的。当人们开始通过电子邮件发送简历时,它经常像一个烦人的兄弟姐妹一样跟着。后来求职者开始通过公司的在线招聘板提交自己的信息,求职信的价值和目的逐渐减弱,因为求职者申请的职位和内容变得越来越清晰。但是,就像兄弟姐妹一样,它留了下来。

阿曼纳特说,虽然求职信的原始形式已经不复存在,但它仍然是一种“遗产”。从手写到打字机再到Word文档,人工智能可能是求职信的下一个合乎逻辑的发展方向。阿曼纳特称,只要工具是准确的,使用工具就“显示了人们学习和适应的欲望”。

正如巴勃罗·冈萨雷斯所言,自动化在雇主端已经应用了一段时间了,例如求职者跟踪系统等。目前没有改变的是谁来招聘;求职信的筛选可能由机器人主导,但签发工作机会的通常是人类(至少目前是这样)。巴勃罗·冈萨雷斯说,只要有人类参与到这个流程里,最好还是让这个过程更加人性化。

“你可以使用所有你想用的技术,但最终,是人类在雇佣人类。最终的决定是人对人的决定。”

戈雷德玛说,这意味着,如果一份人工智能求职信不真实,或者听起来不像你,那么你可能就会在面试过程中受到影响,因为在此过程中,你表现自己的方式和你实际说话的方式之间会出现差距。

但就目前而言,在门口迎接求职者的是机器人,你就能够用自己生成的人工智能问候语和他们打招呼——当然是个性化的招呼。(财富中文网)

译者:Agatha

Between the Terminator and every other Black Mirror episode, a robot takeover rightfully feels like the stuff of nightmares. But an A.I. invasion is slowly seeping into real life, as Roombas take over the world of sweeping dust, Alexa speakers co-opt the role of selecting music, and ChatGPT takes a whirl at making content no one else wants to write—like cover letters.

As with many things, the hype surrounding ChatGPT has stirred both excitement and dismay in the workplace. While some workers are worried A.I. will take over their jobs, others have found the tool helpful for them while they job hunt. Of the one-third of nearly 4,000 employees in a survey conducted by The Harris Poll for Fortune, 61% say they’re using the A.I. technology in their search—mostly to practice interview questions, but also for help writing their résumé and cover letter.

I don’t blame them; the idea of never having to write a corny cover letter again feels relieving, even if it’s a bit unnerving to rely on a product whose founder even admits to be in its early stages. There’s also the issue of whether it’s ethical to have a robot write your cover letter—it feels a bit like copying someone else’s homework. But would a recruiter even notice?

I recently tested out my theory, prompting ChatGPT to “write me a cover letter with the qualifications from the below job listing,” plugging in a position for a copywriter at the Brooklyn Academy of Music. Like dull magic, a pretty generic cover letter followed:

Dear Hiring Manager,

I am excited to apply for the copywriter position at Brooklyn Academy of Music that was recently advertised on LinkedIn. With my six months of copywriting experience and intuitive sense for clear communication, I am confident in my ability to fulfill the essential duties and responsibilities of this role.

In my previous role as a copywriter for a marketing agency, I developed copy for a range of mediums, including emails, web content, social media, and digital ads. I worked collaboratively with clients to ensure that their vision was accurately conveyed in the copy, and I consistently received positive feedback for the quality and effectiveness of my writing.

I am highly skilled in grammar, editing, and proofreading, and I am committed to delivering high-quality work. Additionally, I have a demonstrated interest in performing arts and culture, and I am familiar with Brooklyn Academy of Music’s brand.

As a team player, I thrive in a collaborative environment, and I am comfortable receiving critique and feedback to optimize my work. I am highly organized and skilled in managing tight deadlines and prioritizing tasks, and I am self-motivated and proactive in communicating and problem-solving.

I am excited about the opportunity to work for Brooklyn Academy of Music and contribute to the development of copy for programmatic and development initiatives. Thank you for considering my application.

Sincerely,

Chloe

I showed three experts—a career coach, an organizational consultant, and an A.I. thought leader—the cover letter, but didn’t tell them a robot wrote it until after they read it. Turns out, they mostly didn’t notice or care, although they acknowledged it needed a few tweaks and that I would need to fess up if a recruiter asked if I had A.I. help. Their acceptance signifies that the cover letter, which was originally handwritten back in the day, has reached its latest stage of evolution. If we use the tool right, ChatGPT could render writing the cover letter as we know it dead.

This robot’s work, this robot’s work

The consensus among the experts: My ChatGPT cover letter was passable, but if I wanted to stand out among my competition, it would need some human modification.

After reading the cover letter I didn’t write, Octavia Goredema, career coach and founder of Twenty Ten Agency, told me, “Good job, Chloe.” The length and examples were good, she said, but there were a few redundant phrases. “It was a little formulaic, but it did the job for you.”

It also passed the test with Beena Ammanath, who said it read “very well” and that she wouldn’t have been able to tell it was A.I. generated if I hadn’t told her. While she might be slightly biased considering that she’s the executive director of Deloitte’s A.I. Institute, my third expert also found it “acceptable.” That would be Juan Pablo Gonzalez, a senior client partner and sector leader for professional services at consulting firm Korn Ferry, who told me my A.I. cover letter passed an A.I. content detector, which reported that it was 79% human generated content.

However, he noticed a few typos and phrasings that sounded off or too similar to the job description, which made him wonder if I wrote it or if I did so quickly since it didn’t sound like how most people talk.

That is to say: While ChatGPT can provide a solid foundation for a cover letter, it’s all a little robotic (pun intended). We can’t put our feet up fully just yet, as we need to build on the generative tool’s work, adding personal anecdotes and some flair. They can be used as a “point of reference” that should be customized, Gorodema says. It’s fine to use for a first draft, but then you have to make it your own, Pablo Gonzalez agrees, adding that it’s a great starting point for those who are writing averse or scared of a blank page: “You’re never going to stand out if you just have the machine do it all.”

Otherwise, you could miss the opportunity to share something personal or what excited you about the role. He advises that workers using A.I. to write a cover letter do two things: Check for typos and ask if sounds like their voice.

He adds that you shouldn’t represent computer generated work as human work, but says it’s okay to enlist ChatGPT for help the same way you’d ask a friend to edit your cover letter. Besides, using A.I. while applying to jobs isn’t necessarily a new thing; people have been relying on templates and automated spelling and grammar tools like Grammarly for a while now.

“This is in many ways an evolution of sort of a human driven technology assisted process,” Pablo Gonzalez says, pointing to how people have long used templates for cover letters. “The twist though, is knowing when to use A.I., when not to, and how to use it.”

For example, if you’re applying for a writing job, Pablo Gonzalez suggests always writing a cover letter since originality is probably more important here. Which means that, as a journalist, I’m sadly not out of the cover letter woods yet, although software engineers may be more in the clear.

The self-written cover letter has been on its way out

ChatGPT eliminating the self-written cover letter for some workers (minus a few human adjustments) might seem drastic, but if you ask Ammanath, the Deloitte executive director who has nearly three decades in the workforce under her belt, it’s part of a natural progression. Cover letters used to be a “huge deal,” she says: A true letter once included references and an introduction giving context for the résumé.

But that evolved alongside technology. When people began emailing résumés, it often tagged along like an annoying little sibling. Its value and purpose waned as applicants began submitting their information via a company’s online job board, as it became more clear where and what they were applying for. But, like a sibling, it stuck around.

While the original form of the cover letter no longer exists, Ammanath says, it’s still become a “legacy.” A.I. just might be the next logical step for cover letters in the long line of the hand to typewriters to Word documents. Ammanath says that using a tool as long as it’s accurate “shows the appetite to learn and adapt.”

Automation has already been taking place on the employer side for a while now with applicant tracking systems, as Pablo Gonzalez points out. What hasn’t changed yet is who does the hiring; cover letter screening may be robot-oriented, but the one who signs off on giving a job offer is generally a human (at least, for now). And when people get involved it’s best to make the process more personal, says Pablo Gonzalez.

“You use all the technology you want, but at the end of the day, humans are hiring humans. That final decision is the person-to-person decision,” he says.

That means if an A.I. cover letter isn’t truthful or doesn’t sound like you, career coach Goredema says, it might catch up to you during the interview process, where a gap between how you present yourself and how you actually talk appears.

But for now, robots are meeting job candidates at the door, and it’s okay to say hi to them with your own generated A.I. greetings—personalized, of course.

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