We made the choice a long time ago that were going to be customer-obsessed rather than competitive-focused. I spend the vast majority majority of my time on the customer experience, which I believe is the most important driver of our business..

    我们很早就做出决定，公司要以客户为中心，不以竞争为目的。我大量的时间是花在用户体验上，我相信这是我们这个行业最重要的驱动力。

    ——亚马逊公司CEO贝索斯称公司不会采取竞争性战略。