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专栏 - 苹果2_0

苹果“2014最佳工作场所”排名大跌

Philip Elmer-DeWitt 2013年12月16日

苹果(Apple)公司内部流传着一个老笑话,那就是史蒂夫·乔布斯周围是一片“现实扭曲力场”:你离他太近的话,就会相信他所说的话。苹果的数百万用户中已经有不少成了该公司的“信徒”,而很多苹果投资者也赚得盆满钵满。不过,Elmer-DeWitt认为,在报道苹果公司时有点怀疑精神不是坏事。听他的应该没错。要知道,他自从1982年就开始报道苹果、观察史蒂夫·乔布斯经营该公司。
根据 Glassdoor 网站的调查,苹果公司依然是全美的最佳工作场所之一,但它的排名却大幅下跌,降到了第35位。同时,回收的717份苹果员工问卷中提出的“批评意见”或多或少解释了这家公司吸引力下降的原因。

图为苹果员工

    “幸福的家庭都有相似之处,不幸的家庭各有各的不幸。”——列夫·托尔斯泰

    根据 Glassdoor 网站的“2014 年最佳工作场所”调查,苹果公司(Apple)仍然是全美最佳工作场所之一。但是,在星期二公布的报告中,它的地位已经明显滑落。有34家美国公司——其中包括15家技术公司——的员工评级,比苹果公司要高。

    在职和已离职员工提交的有关苹果公司优劣评语——尤其是批评意见——勾勒出苹果公司的工作环境的确激动人心,但是快乐不多,尤其是销售部门。

    • 创意部门(苹果零售店):很忙,一天到晚忙。

    • 包装工程师:压力大,工作时间长,过度安稳。

    • 天才吧:很难晋升。与客户的互动着实困难。人手不足,加班加点。工作时间长,很难做到工作和生活的平衡。

    • Mac专家(苹果零售店):公司内部很难晋升到管理层。有时有些过度敏感。经理们被牵着鼻子走。

    • 专家:不适合懒人,也不适合怂人。

    • 前端工程师:项目上马时工作时间过长,某些时候无暇顾及工作和生活的平衡。

    • 苹果方案顾问:我们无权作出任何真正的决策,但还是要要决策。

    • 高级网络工程师:总有人看着你,还有人希望把你拉下来。不尊重承包商。工作很难干。

    • 经理:要处理很多模棱两可的状况,还要在两眼一抹黑的情况下做出决策。一些夹在中间的高级管理层令人很失望。

    • 苹果校园代表:除了钱,应该还有其他的工作目标。

    • 销售:如果达不到很高的要求,就会丢掉饭碗。

    • 高级硬件工程师:到处都是人才,想搞个原创太难了。

    • 产品专家:我希望iPhone屏幕再大一些。

    • Mac专家(苹果零售店):如果你不是那种能抓住一切机会的人,你就会在原地踏步很长时间。

    • 家庭房间专家:客户体验很大程度上是牺牲员工体验换来的。(财富中文网)

    译者:邓婕

    "All happy families are alike. Each unhappy family is unhappy in its own way." -- Leon Tolstoy.

    Apple (AAPL) is still one of the best places to work in America, according to Glassdoor's 2014 survey. But it dropped another spot in the report released Tuesday. There are now 34 U.S. companies -- and 15 tech companies -- rated higher by their workers.

    A sampling of the pros and cons -- especially the cons -- submitted by current and former Apple employees draw a picture of a work environment that's exciting but not that much fun, especially in retail.

    • Creative (Apple Store): It's busy. All. The. Time.

    • Packaging Engineer: High stress, long hours, too much security.

    • Genius: Difficult to move up. Interactions with customers can be trying. Understaffed and overworked. Hours can feel long and are inconvenient to a proper work life balance.

    • Mac Specialist (Apple Store): Hard to internally grow into management. Too touchy-feely at times. Managers pulled in too many directions.

    • Specialist: Not for the lazy or faint of heart.

    • Front End Engineer: Long hours during project launches and work/life balance takes a backseat at some points.

    • Apple Solutions Consultant: You have no authority to make any real decisions but you are still required to make them.

    • Senior Network Engineer: People always watching you. There are people that want to put you down. No respect for contractors. Tough work.

    • Manager: Expect to deal with a lot of ambiguity and shift gears in the dark. Some in-between senior management are a disappointment.

    • Apple Campus Representative: Need to do it for reasons other than money.

    • Sales: If you don't like meeting high expectations to perform then this will not be the job for you.

    • Senior Hardware Engineer: With all the talent around out I found it very hard to be original.

    • Product Specialist: I wish the iPhone screens were larger.

    • Mac Specialist (Apple Store): If you're not the type to seize every opportunity, expect to be in the same position for a long time.

    • Family Room Specialist: Their are times where the customer experience comes at a high cost to the employee experience.

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