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专栏 - 苹果2_0

出乎意料:50%的iPad订阅者选择“允许”

Philip Elmer-DeWitt 2011年05月16日

苹果(Apple)公司内部流传着一个老笑话,那就是史蒂夫·乔布斯周围是一片“现实扭曲力场”:你离他太近的话,就会相信他所说的话。苹果的数百万用户中已经有不少成了该公司的“信徒”,而很多苹果投资者也赚得盆满钵满。不过,Elmer-DeWitt认为,在报道苹果公司时有点怀疑精神不是坏事。听他的应该没错。要知道,他自从1982年就开始报道苹果、观察史蒂夫·乔布斯经营该公司。
也许苹果公司的杂志订阅规则并不像出版商预先担心的那样一边倒。

 图片来源:苹果公司

    假如你在iTunes商店订阅在线版本的《连线》(Wired)、《名利场》(Vanity Fair)、或者《纽约客》(New Yorker)等杂志时,面对上面的弹出窗口,你会点选“允许”吗?

    当苹果公司(Apple)的销售代表向主要的杂志出版商显示此弹出窗口时,多数人脸都吓得煞白。他们无不深知,如果按照“他们自己的”(而非苹果的)隐私策略,利用订阅人的姓名、电子邮件地址以及邮政编码等信息,能捞到多少好处。

    比如,仅2000年,出版商结算机构(Publishers Clearing House)就向美国23个州支付了1,800万美元的赔偿金,以弥补各类有嫌疑的非法行为造成的损失,其中包括用特别快递的形式,递送欺骗性彩票、伪造的签有私人姓名的支票和信封等。

    但是,出乎所有人的意料(包括我们自己在内),在iTunes上订阅杂志的用户中有近半数点选了“允许”按钮。《福布斯》杂志(Forbes)的杰夫•博科维奇上周三曾撰文对此进行报道,相关数字即源自该文。博科维奇表示,苹果互联网服务副总裁艾迪•库伊已经证实,此数字准确无误。

    博科维奇写道:“出版商曾担心,苹果会拒绝向他们提供生意上需要的消费者数据。但是,事实表明,他们的担心纯属多余。事实往往如此:欲得到客户的姓名和电子邮件地址,只需直接问他们即可。”

    《福布斯》还表示,正是因为明白了这个道理,“出版商们最终表示赞同苹果公司的做法。”

    当然,也并非百分之百的“赞同”。如同在iTunes上订阅的其他所有内容一样,苹果都要提取30%的费用,这点可令人不大满意,但永远不会改变。

    这30%的提成被称作苹果税。大概也正是由于这笔苹果税,时代公司(Time Inc.)等出版商仍然不采用iTunes订阅的方式。如果你想直接在iPad上阅读《时代》、《体育画报》(Sports Illustrated)或者《财富》(Fortune)等杂志,你得通过时代公司的官网,而非苹果公司的网站订阅。在注册订阅这些杂志的印刷版之后,你就可免费在iPad上阅读这些杂志了。

    译者:大海

    If you were subscribing to the online edition of, say, Wired, Vanity Fair or the New Yorker on the iTunes store, and you were faced with the pop-up window at right, would you opt-in and click "Allow"?

    Most major magazine publishers, when shown this screen by Apple (AAPL) representatives, blanched. Each of them knew full well the kind of gravy they can make out of subscribers' names, email addresses and zip codes under "their" (as opposed to Apple's) privacy policies.

    See, for example, the $18 million settlement Publishers Clearing House paid 23 states in 2000 for various alleged misdeeds, including misleading sweepstakes claims, fake personalized checks and envelopes tricked out to look like special deliveries.

    But to everybody's surprise -- including our own -- about 50% of users who subscribe to magazines on iTunes select the "Allow" button. This according to a piece published Wednesday by Forbes' Jeff Bercovici, who says the figure was confirmed by Eddy Cue, Apple's vice president of Internet services.

    "It turns out," Bercovici writes, "that the publishers' fear that Apple's policies would deny them the consumer data they need to do business was unfounded. As often as not, to get the customer's email's name and email address, all you have to do is ask."

    According to Forbes, this discovery is "the surprising reason publishers are finally saying yes to Apple."

    Well, not quite "yes." There's still the sticky business of the 30% cut Apple wants to take -- in perpetuity -- of every subscription ordered through iTunes.

    That so-called Apple tax may help explain why some publishers, Time Inc. included, are steering clear of iTunes subscriptions. If you want to get Time, Sports Illustrated or Fortune (which publishes this blog) delivered to your iPad, you have to subscribe through Time Inc.'s (TWX) website, not Apple's. Once you've signed up to get the printed magazine, the iPad version is free.

 

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