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职场 - 专栏

三大技能助推职场成功

Keith Daly 2016年05月24日

传统教科书里并没提及,但卓越员工跟好员工经常有三点区别,光有好奇心还不够。

夏天就要到了,即将毕业的大学生们可能都在盘算职业生涯。工作中需要的专业知识当然要掌握,不过想脱颖而出成就长期稳定的事业,还要具备一些重要素质。传统教科书里并没提及,但卓越员工跟好员工经常有三点区别:

呈现真实的自己

记住表现出真实的自己。白天在工作中跟晚上出现在家人和朋友面前应该没什么不一样。差别很大的话其实瞒不了多久,周围的人很容易就能发现。此外,转换形象会耗费大量精力,长期工作中根本无法保持。

一般来说,新人入职都会设法融入新公司的文化。大家当然可以向同事学习,但不应该一味模仿牺牲自己的个性。你得到这份工作是因为你独有的特点,所以展现真实的个性,多多自省早点认清自我,了解有哪些优势和不足。努力融入新团队的同时,也要注意在团队中凸显个性占据一席之地。

真诚会建立信任,同事们会发现你用心为他们的利益考虑。真诚处处都能帮到你,不管是建立人际网络、加入团队、分配任务,还是变成时间管理上的专业人士。工作中刻意伪装性格或做事风格都会有损信任。

好问,有好奇心,充满执行力

在我看来,勤学好问并保持好奇心总是好的。多问问公司情况、公司的产品、服务以及客户,尽量了解情况很重要。但光是好奇还不够,要在好奇之后采取行动。否则,你学到的东西都停留在纸面上。问自己:“我知道了这些能做些什么?”要有打破砂锅问到底的勇气和信念,然后认真做事追求最佳结果。

为团队吸纳新成员时,我们要找的是有批判思维,注重结果,富有创新精神的人。我们想要的人在下结论时要灵活,也能及时采取下一步行动。还要记住,不是每次行动都一定正确,措施也未必最佳,特别是在你的第一份工作中。但通过不断试错,职业技能就会逐渐提高。

接纳多样性

多元化极为重要。在Farmers Insurance,员工的想法就各式各样。

我们希望有不同观点的人密切合作,包括直言不讳、观点明确的人。我们相信兼容并包的公司文化会孕育更明智的决策、公司更有活力,品牌也会蒸蒸日上。

举例来说,找一群行为方式、思想方法、个性以及沟通方式都很像我的人组建个团队很容易。然后会发现,我们经常会意见高度一致。但这样的团队能做出什么成绩呢?公司的最终目标是更好的业绩,要达到目标需要一群观点略有不同的人通力合作。

毕业可能会让人忐忑不安——突然跻身劳动大军中,还希望开局就顺利。我强烈建议大家从另一个角度来看待,把工作看成人生中第一次踏出课堂学习和成长的机会。相信真正的自己,多问问题,了解清楚后随时准备果断行动,接纳各种各样的思维方式,这样在职场上就能顺利前行迈向成功。(财富中文网)

译者:Charlie

审校:夏林

It’s almost summer, and as a college graduate, you’re likely looking to start your career. Beyond the technical knowledge you may now be able to bring to your chosen career, there are some important characteristics you need to help you excel and create a successful, long-term career. And while you won’t find them in a traditional textbook, I have found these three skills can help to differentiate good workers from standout employees:

Bring authenticity

Remember to always be your authentic self. The person who goes to work each day should be the same person who comes home to family and friends each night. You’d be surprised how obvious it can be to those around you if those two personas diverge. Moreover, the amount of energy it takes to flex from one persona to another is huge and is simply unsustainable over a long-term career.

In most cases, when people get hired, the natural tendency is to try to meld into the culture of their new company. You can certainly learn from others at work, but your objective shouldn’t be to emulate them at the expense of your own self. You were hired because of your unique attributes. Let your authentic self come through. Focus on self-awareness to help you determine who you are and who you are not—what your strengths and weaknesses are. Focus more on creating a space for yourself within your employer’s organization, while still looking for the best aspects of your new team that you can integrate into your own approach.

Authenticity builds trust and lets coworkers see that you have their best interests at heart. That authenticity helps pave the way for you to build a network or join a team, delegate tasks, and become a time management pro. Changing who you are—your style—erodes trust.

Be inquisitive, be curious, then act

In my opinion, it’s always a positive to be inquisitive and curious. It’s important to ask a lot of questions and learn as much as you can about your organization, its products, services, and customers. But curiosity is not enough on its own. You need to follow curiosity with action. Otherwise, what you’ve learned is merely academic. Ask yourself, “Now what do I do with this knowledge?” Have the courage and the conviction to follow through, and then do the right thing by taking the proper course of action.

We seek critical thinkers, consequential thinkers, and those with an entrepreneurial spirit when adding new people to our team. We want people who are able to flex their judgment and will take the necessary next steps. It’s important to remember, too, that not every action will necessarily be the right or best action, especially in your first job, but continually employing the process will refine your skill over your career’s lifetime.

Embrace diversity

Diversity is extremely important, and we embrace a diversity of thinkers at Farmers.

We want people with varying points of view to work closely and collaboratively with others—including those who are outspoken and have strong opinions. We believe an inclusionary policy that embraces everyone leads to better decisions, a better organization, and a superior brand.

For example, it would be easy to assemble a team of people who act like me, think like me, have a personality similar to mine, and a communication style that mimics mine. In many cases, we would have a tidy consensus on an issue. But what would that really accomplish? The end goal for organizations is to create better outcomes. That takes genuine collaboration among people who all see things just a little bit differently.

Graduation can be a nerve-wracking time: You’ve been thrust into the workforce and expected to hit the ground running. I urge you to look at it another way: as your opportunity to take the first step in a lifetime of learning and development, most of which takes place outside of the classroom. Trust your authentic self, ask numerous questions, and be ready to follow that knowledge with decisive actions. Embrace those who offer a diversity of thoughts, and you’ll be well on your way to a successful career.

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