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这家世界500强企业的办公环境让人羡慕!

Laura Lorenzetti 2016年07月19日

企业正在建设的办公场所不光要环保,还得有益于他们的员工,让员工在里面干着舒心。

麦克森公司设在里奇蒙德的新总部正在申请WELL建筑标准认证,这套标准重点关注员工的身心健康。

在决定对总部进行翻新时,麦克森公司(2015年世界500强排名第16位)知道,脱胎换骨的时候到了。这家大型药品经销商还知道,自己的工作场所不光要能鼓舞士气,还要能体现出自己的主要使命,也就是让人们更健康。带着这样的目标,该公司选择了最新的办公场所营造趋势之一——WELL建筑标准认证。

原先的麦克森大楼已有20多年历史,拥挤不堪,缺乏灵活性,技术落后而且采光不足。解决这些问题只是第一步。该公司高层的目的是创造一个有益于员工的空间。

麦克森全球公司房地产部门高级副总裁迈克尔·华科说:“原来的大厦寿命将尽……这给了我们一个踏板,可以真正做一些先进得多的东西,并且兼顾身心健康。想一想可持续性和健康以及我们改善世界的使命,这只是让我们迈向这个目标的举措之一。”

随着更多《财富》500强企业想方设法吸引和留住有才能的员工,工作环境已经成为一个关键卖点。现在美国适龄劳动人口中一大半是80后和90后,他们越发希望能找到体现自身价值的工作场所。10年来,虽然用人单位就此采取了相应措施,不断推广通过LEED认证的环保型办公室,但这些80后和90后的关注焦点已经转向办公室如何提高员工的身心健康水平。

除了吸引人才,研究表明健康的员工表现较好,生产率也较高。同时,随着健康成本不断上升,企业的保险成本以及个人的免赔额和共付额也水涨船高。这促使公司首先把钱用在预防员工生病方面,通过激励手段和小的调整来改善后者的日常健康状况。

华科指出:“我们打算吸引并留住一个与众不同的全球性员工队伍,一个非常多元化的群体。和所有公司一样,我们也在从其他许多行业争取员工。注重身心健康让我们有了优势,能够吸引质量较高的人才,原因是我们正在打造一个有吸引力的环境。”

在为自己的新建筑申请WELL认证方面,赛门铁克、多伦多道明银行、富国银行和世邦魏理仕都已经或者正在取得进展。

WELL建筑标准由国际WELL建筑研究所负责管理,该研究所是一家获得了第三方的绿色建筑认证协会(GBCI)认证的公益机构。绿色建筑认证协会同时也管理着LEED绿色建筑标准。WELL建筑标准于2013年由设计机构Delos发起设立,Delos的创始人也是国际WELL建筑研究所的奠基人。设立该研究所是为了配合“克林顿全球倡议”,也就是通过营造可以提升员工健康水平和生活质量的空间来改善人们的生活。这套标准耗时七年制定而成,包括三个同业审核阶段,分别由科学、行业以及医疗专家组实施。

When McKesson decided to revamp its headquarters in Richmond, Va., it knew it was time for a radical change. The drug distribution giant also knew it needed a workplace that was not only inspiring but reflected its primary mission: making people healthier. That’s what led the company to one of the latest workplace trends: WELL Building Certification.

McKesson’s former 20-plus-year-old building was overcrowded, inflexible, technologically outdated, and lacked daylight. Addressing those issues was simply the first step. Executives wanted to create a space that benefited its workers.

“The former facility was at the end of its life….That gave us the springboard to really do something that was much more progressive and with an eye toward wellness,” says Michael Huaco, senior vice president of Global Corporate Real Estate at McKesson. “Thinking about things like sustainability and health and our mission to improve the world, this is just one of those things that helps us get there.”

As more Fortune 500 firms fight to attract and retain talented workers, work environment has become a key selling point. Millennials now account for the majority of the American workforce, and they are increasingly looking for workplaces that reflect their values. While companies responded to the move for planet-friendly offices by promoting LEED-certified buildings over the past decade, their focus has turned to how their offices can promote wellness for their employees.

Beyond attracting talented workers, studies have shown that healthy workers perform better and are more productive. And as health care costs continue to rise, companies are facing higher insurance costs and individuals are facing higher deductibles and co-payments. That’s led companies to invest in ways to keep their employees from getting sick in the first place, using incentives and small changes to help increase everyday wellness.

“We’re looking to attract and retain a different kind of global workforce, a very diverse workforce,” says Huaco. “We compete like everyone else for employees from many other industries, and embracing wellness gives us a leg up and allows us to attract higher quality employees because we’re creating an environment that’s attractive.”

Companies like Symantec , TD Bank  , Wells Fargo   -0.17% , and CBRE    have achieved or are in the process of applying for WELL status for their new buildings.

The WELL Building Standard is administered by the International WELL Building Institute (IWBI), a public benefit corporation that’s third-party certified by Green Business Certification, the same group that administers LEED certification. It was initially launched in 2013 by design agency Delos, whose founder launched IWBI as part of a commitment to the Clinton Global Initiative to improve the way people live by developing spaces that enhance workers health and quality of life. The standard was developed over seven years, combining a three-phase peer review process across scientific, practitioner, and medical experts.

同种类的工作区域,以鼓励员工四处走动并提高生产率。筑标准认证,这套标准重点关注员工的身心健康。

这套标准考虑了七项因素——空气、水、营养、光照、健身、舒适和心理,所有这些因素都以环境怎样影响人类健康的医学研究为基础。这些研究的结论包括放置更多饮水机,把打印机放在中心区域以鼓励员工更多地走动,以及安装空气净化系统。这七项因素都按WELL标准的100多条要求进行了优化,其目的是改善居住者的整体健康状况、情绪、睡眠以及工作表现。

IA Interior Architects合伙人、WELL认可的业内人士黛安·罗杰斯说:“WELL建筑标准认证填补了LEED留下的空白。LEED关注的主要是负责任的采购材料以及推广可持续的营建方法。WELL则专门针对环境对个人的影响,既有生理上的,也有心理上的。我把它视为人的可持续性。”

IA Interior Architects和麦克森携手合作,目的是让新总部同时达到员工身心健康以及环境可持续两大目标。也就是说,既要达到LEED认证的标准,还要满足WELL认证的要求。据IA Interior Architect项目负责人梅拉尼·施密特和杰克·布姆豪尔介绍,一个主要关注点是光照。新大楼优化了采光,并用LED光源进行全天候调整,以配合人的自然生物钟节律——这是WELL建筑标准认证的要求之一。办公室灯光的设计是白天一直较亮,然后暗下来,和室外的情形相吻合。

The standard takes into account seven factors—air, water, nutrition, light, fitness, comfort, and mind—all of which are based on medical research concerning how environments affect human health. This includes things like providing more water bottle filling stations, locating printers to a central area so employees are encouraged to move more, and installing air purification systems. All seven factors are optimized based on over 100 WELL requirements, which are designed to improve the overall health, mood, sleep, and performance of a building’s occupants.

“WELL Building Certification picks up where LEED drops off,” says Diane Rogers, an associate at IA Interior Architects and a WELL accredited profession. “LEED is primarily concerned with responsibly sourcing materials and promoting sustainable building practices. WELL is really about the effect of the environment on the individual, both physiologically and psychologically. I think of it as human sustainability.”

IA Interior Architects worked hand-in-hand with McKesson to meet its goals for both employee wellness and environmental sustainability at the new headquarters. This included meeting the standards for LEED certification while also building out the additional requirements for WELL certification. A prime focus, according to IA Interior Architect project leads Melanie Schmidt and Jake Boomhouwer, was on lighting. The new building optimizes employees’ access to natural light and uses LED fixtures that adjust throughout the day to adapt to humans’ natural circadian rhythm, a qualification for WELL Building Certification. Office lighting is programmed to get brighter throughout the day before dimming, matching what’s happening outdoors.

LED灯光在一天时间里自动变亮或变暗,和人的生物钟节律保持一致。

作为在麦克森总部工作的IA Interior Architects项目经理,施密特说:“我们可以利用的一点是把开放式办公室推到建筑物外部,而且和原来的办公室相比,我们可以在更大范围内使用自然光线。它能让人工光源更自然地和人的生物钟节律步调一致。”

麦克森还利用了WELL认证的其他主要标准,比如让员工有更多健身机会;在合适位置装上楼梯,以鼓励人们走路,而不是乘电梯;以及对外部和循环空气加强过滤。IA Interior Architects的设计遍布自然元素,比如回收木材制作的墙壁,以及模仿环境的灵感,比如六角形地毯块。

华科表示,到目前为止,人们出现了一边倒的积极互动。麦克森发现更多员工开始选择到公司上班,而不是在家办公。员工们还表示,在办公室里碰到同事的频率要比以前高得多。这正是WELL标准的另一个核心元素——把身体健康延伸到情感和社会支持领域。

现在,麦克森开始把WELL标准用于达拉斯和亚利桑那州斯科茨代尔市的新办公室。华科也在以新里奇蒙德总部为典范来制定办公室环境标准。

华科说:“我们正在对员工队伍投资。这样做代价不菲,但我们认为它会逐渐带来回报。我们希望自己的员工长时间地和我们待在一起,也希望有一支大跨度、多元化的员工队伍来体现全球经济当前的特色。” (财富中文网)

译者:Charlie

审校:詹妮

“Where we were able to capitalize on that is by pushing the open offices out to the exterior of the building and incorporating that natural light more broadly compared to the older offices,” says Schmidt, a project manager at IA Interior Architects who worked on the McKesson headquarters. “It allows the artificial lighting to pair more naturally with that circadian rhythm emphasis.”

McKesson made use of other key WELL standards, like giving employees more opportunities for fitness, adding multiple well-placed staircases to encourage people to walk rather than take the elevator, and by introducing enhanced filtration of both external and recirculated air. Natural elements like reclaimed wood walls and environment-inspired patters like hexagon carpet tiles were also incorporated by IA Interior Architects throughout the design.

The reaction so far has been overwhelmingly positive, says Huaco. McKesson has already seen more people choosing to come into the office rather than work from home. Employees have also commented on how much more often they run into peers around the office compared their experience in the older space. That feeds into another core element of WELL: extending wellness beyond physical health to emotional and social support.

McKesson is now bringing WELL standards to its other new offices in Dallas and Scottsdale, Ariz., and Huaco is developing office space guidelines using the new Richmond headquarters as its gold standard.

“We’re making an investment in our workforce. It isn’t cheap, but we think that it pays dividends over time,” says Huaco. “We want our employees to stay with us for a long time, and we want a broad and diverse workforce to reflect what’s going on in the global economy.”

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