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贝佐斯为亚马逊员工待遇辩护,但也承认了这一事实

贝佐斯为亚马逊员工待遇辩护,但也承认了这一事实

PHIL WAHBA 2021年04月16日
在贝佐斯辞去首席执行官一职后,他将重点关注亚马逊还可以做出哪些努力,以改善员工的工作条件。

不到一周以前,美国亚马逊的一些员工为组建工会发起了有史以来规模最大的一场运动,而最终还是被亚马逊击败。但之后,这家电商巨头的创始人兼首席执行官杰夫·贝佐斯意识到,公司还可以为员工做更多的事情。

周四,贝佐斯在年度股东致辞中说道,上周阿拉巴马州贝塞默仓库的工会投票结果并没有让他感到宽慰:尽管反对组建工会派以1798票取胜,而赞成票是738张,还有500张争议票。

这场投票发生的背景是有一系列传闻称,亚马逊员工受到了压榨,并且由于他们的工作时间被安排得太过紧凑,甚至不得不在小瓶子里解决如厕问题。

“最近贝塞默尔工会的投票结果有让我松了一口气吗?并没有。在员工待遇上,我觉得我们还要做得更好。”贝佐斯在信中说。尽管投票的结果是亚马逊取得了胜利,但他补充说:“对我来说,我们很清楚自己要为员工创造一个更有价值的未来——他们能收获成功的未来。”

同时,贝佐斯对一些报道亚马逊工人的新闻表达了不满,称许多文章把他们描述成“绝望的灵魂,被当成机器人对待”。相反,贝佐斯说:“他们很老练,想得也很周到。”

贝佐斯用最直接的方式为亚马逊给员工的待遇辩护:他高度肯定了亚马逊员工拥有的休息权,绩效目标,以及仅有2.6%的员工由于无法完成工作被解雇。贝佐斯将于今年夏天辞去首席执行官一职,但将继续担任执行董事长。他说,在对亚马逊配送中心的员工进行的调查中,有94%的人表示会推荐该公司为“理想的工作场所”。

在贝佐斯辞去首席执行官一职后,他将重点关注亚马逊还可以做出哪些努力,以改善员工的工作条件。包括研究减少骨骼、肌肉劳损的方法,例如重复的运动可能会引起扭伤和拉伤,很多员工都是出于这种原因受伤的。

2020年,亚马逊的净销售额增长了37.6%,达到3,860亿美元,股价增长了约60%。这是由于在疫情期间,人们待在家里,便开始大量涌向电商平台购物。(财富中文网)

编译:陈聪聪

不到一周以前,美国亚马逊的一些员工为组建工会发起了有史以来规模最大的一场运动,而最终还是被亚马逊击败。但之后,这家电商巨头的创始人兼首席执行官杰夫·贝佐斯意识到,公司还可以为员工做更多的事情。

周四,贝佐斯在年度股东致辞中说道,上周阿拉巴马州贝塞默仓库的工会投票结果并没有让他感到宽慰:尽管反对组建工会派以1798票取胜,而赞成票是738张,还有500张争议票。

这场投票发生的背景是有一系列传闻称,亚马逊员工受到了压榨,并且由于他们的工作时间被安排得太过紧凑,甚至不得不在小瓶子里解决如厕问题。

“最近贝塞默尔工会的投票结果有让我松了一口气吗?并没有。在员工待遇上,我觉得我们还要做得更好。”贝佐斯在信中说。尽管投票的结果是亚马逊取得了胜利,但他补充说:“对我来说,我们很清楚自己要为员工创造一个更有价值的未来——他们能收获成功的未来。”

同时,贝佐斯对一些报道亚马逊工人的新闻表达了不满,称许多文章把他们描述成“绝望的灵魂,被当成机器人对待”。相反,贝佐斯说:“他们很老练,想得也很周到。”

贝佐斯用最直接的方式为亚马逊给员工的待遇辩护:他高度肯定了亚马逊员工拥有的休息权,绩效目标,以及仅有2.6%的员工由于无法完成工作被解雇。贝佐斯将于今年夏天辞去首席执行官一职,但将继续担任执行董事长。他说,在对亚马逊配送中心的员工进行的调查中,有94%的人表示会推荐该公司为“理想的工作场所”。

在贝佐斯辞去首席执行官一职后,他将重点关注亚马逊还可以做出哪些努力,以改善员工的工作条件。包括研究减少骨骼、肌肉劳损的方法,例如重复的运动可能会引起扭伤和拉伤,很多员工都是出于这种原因受伤的。

2020年,亚马逊的净销售额增长了37.6%,达到3,860亿美元,股价增长了约60%。这是由于在疫情期间,人们待在家里,便开始大量涌向电商平台购物。(财富中文网)

编译:陈聪聪

Less than a week after Amazon beat back the biggest drive ever to unionize some of its U.S. workers, the e-commerce giant’s founder and CEO, Jeff Bezos, recognized the company could do more for its employees.

In his annual shareholder letter released on Thursday, Bezos said he took no comfort in the results of last week’s union vote at Amazon’s Bessemer, Ala., warehouse, in which workers voted against unionization, with 1,798 votes against the measure, 738 in favor, and another 500 disputed.

The vote came against a backdrop of stories depicting Amazon workers as mistreated and having to resort to steps such as urinating into bottles because they were on such tight schedules.

“Does your Chair take comfort in the outcome of the recent union vote in Bessemer? No, he doesn’t. I think we need to do a better job for our employees,” Bezos said in his letter. Despite the victory for Amazon, he added, “It’s clear to me that we need a better vision for how we create value for employees—a vision for their success.”

At the same time, Bezos took umbrage at the depiction in some news articles of how Amazon workers are treated, saying many stories showed them as “desperate souls and treated as robots.” On the contrary, Bezos said, “they’re sophisticated and thoughtful.”

And in his most direct defense yet of their treatment, Bezos touted Amazon workers’ ability to take breaks, their performance objectives, and that only 2.6% of workers are terminated because of an inability to do their jobs. Bezos, who is stepping down as CEO this summer but will remain as executive chairman, said that 94% of fulfillment center employees Amazon surveyed would recommend the company as a place to work.

Some of what Amazon can do to improve working conditions will be part of what Bezos focuses on once he leaves the CEO job. That will include looking into ways to reduce musculoskeletal injuries like sprains and strains that come from repetitive movements and represent a big percentage of employee injuries.

In 2020, Amazon’s net sales rose 37.6% to $386 billion and its stock rose about 60%, as homebound shoppers flocked to the site to do their shopping during the pandemic.

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