In large organizations the dilution of information as it passes up and down the hierarchy, and horizontally across departments, can undermine the effort to focus on common goals.

    大型组织中，信息在科层体系中上下传递和在部门间横向传递时被淡化，可能会损害人们集中关注共同的目标。

    ——米哈里·契克申梅哈伊（Mihaly Csikszentmihalyi，芝加哥大学心理学教授）