The greatest source of mistakes in top management is to ask the same questions most people ask. They all assume that there are the same “right answers” for everyone. But one does not begin with answers. One begins by asking “what are our questions?”

    最高管理层最容易犯的错误在于他们提出的问题和大多数人一样。他们往往假设针对每一个人都会有“正确的答案”。然而，他们不应该一开始就找答案，而应该问“我们的问题在哪？”

    ——彼得•德鲁克谈经理人永恒的管理误区。