In my training workshops, and when I am coaching executives, I often ask people “Have you heard of the SMART standard?” The answer is most often ‘yes.’ But when I ask “Do you use it every time something important is at stake?” the answer is often ‘no.’ When I ask ‘why not?’ I hear things like:
• It is so simple, I shouldn’t have to go to so much trouble.
• It takes too much time.
• They should just know these things.
In the words of Tony Robbins, “Most people know what to do. They just don’t do what they know.” Does this apply to you?
And, I have heard there are two Types of insanity:
•Type 1:Doing the same thing again and again, even though it is not working, and expecting to get a different result each time.
•Type 2:Stop doing something that you know works.
Which kind of insanity do you prefer?I suggest you avoid both kinds and start using the SMART standard. If you really want to be an effective leader, you must start being a SMART leader. You will gain respect and you will experience much greater confidence in getting the outcomes you need. And if you are on the receiving end…it’s time to speak up when you are unclear, stop pretending, and let people know what you need to be able to deliver.
The majority of people are not stupid, or lazy or incompetent. And, the majority of people keep on making sloppy requests day in and day out, and still expect to get what they want. That is Type 1 insanity and you can avoid it by choosing to be SMART from now on.
Good luck and let me know how it’s working for you.